Recent Articles
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Topic of the Week: Delta Loses Its Skymark Bid
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What looked like a win for Delta… isn’t. I recently wrote about how Delta was trying to get a larger presence at Tokyo/Haneda by partnering…
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Republic Cuts Flights Due to a Pilot Shortage, But Is It Placing the Blame in the Right Place?
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It used to be that Republic was one of the shining stars in the regional world. These days, however, that doesn’t say much. Regionals all…
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Why Delta Thinks Its New Investment, a Subsidized China Eastern, is Not the Same as a Subsidized Middle East Airline
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When Delta announced that it would take a 3.55 percent stake in China Eastern, I received a bunch of emails saying effectively the same thing.…
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US Airlines are Competing Fiercely and Wall Street Doesn’t Like It
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Airlines have been releasing their quarterly earnings reports over the last couple of weeks, and the results have been downright excellent. They’re all making money…
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Cranky on the Web – The 5 Worst Airports in the US
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The USA’s worst airport: If not LaGuardia, which one? – USA Today With the news that LaGuardia may finally get a new terminal, I was…
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Topic of the Week: How Much Would You Pay Delta to Upgrade to a Private Jet?
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Delta came out with a really unique program this week. Since Delta has a fleet of private jets, it has come up with a way…
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United Does a Quick Hop Well (Trip Report)
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You’ve already seen my posts on how the flight attendant training went in Houston, but I didn’t talk about how I actually got there. As…
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A Three Hour Introduction To How United Serves a Long Haul Premium Cabin Meal
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Yesterday I gave an overview of my day going through International Service Training for flight attendants at United. Today, I’m going into much greater detail…
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Reflecting on My Day Training to Be a United Flight Attendant
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A couple months ago, United asked me if I’d be interested in coming down to Houston to do a day of flight attendant training. As…
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Cranky on the Web – My Last “In The Trenches” Column, JetBlue’s Take on Wifi
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For those of you who have enjoyed my regular “In the Trenches” column on Intuit’s blog (now the called Small Business Center) for the past…
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Topic of the Week: United Upgrades Its 767s But Eliminates First Class on Them
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This came out of an internal communication at United earlier this week. The airline is going to redo its 767-300s and eliminate First Class. Is…
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Delta Finds a Bankrupt Skymark to be Its Great Japanese Hope
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It’s no secret that Delta isn’t happy with its situation in Japan. It wants a close partner over there, and it’s the only one of…
