Recent Articles
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Cranky Weekly Review presented by Oakland San Francisco Bay Airport: Alaska Redefines Loyalty, Delta Asks All of Us for Help
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Alaska’s New Loyalty Scheme Alaska must have gotten a 2-for-1 deal with its consultants that come up with its new livery for long-haul flying because…
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Atmos Rewards Pushes the Burden of Elite Status Further on to the Alaska and Hawaiian Customer
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Alaska and Hawaiian officially rolled out their new combined loyalty program yesterday called Atmos Rewards. In short, the program largely stays similar to what Alaska…
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RSVPs and T-Shirts for Cranky Dorkfest
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Cranky Dorkfest is less than a month away on September 13 (full details here), and I have two updates for you: 1) The Importance of…
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Three Big Airlines, Three Very Different Approaches to Long-Haul
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I’ve had a lot of offline discussion about aircraft configuration and premium focus as of late, so I decided it was time to dive into…
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Southwest’s Big Schedule Restructure Caters to Connections
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Southwest extended its schedule from early March to early April last week. Sure it included a new city — Knoxville — but the real news…
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Cranky on the Web: Cheap Seats Disappearing, Blocking Middles, Alaska’s Strategy
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Why Cheap Airline Seats Are Getting Harder to Find – The Wall Street Journal (Subscription required)The numbers suggest that fares are starting to rebound for…
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Cranky Weekly Review presented by Oakland San Francisco Bay Airport: Spirit Gasps for Air, Delta’s Mexican JV Does the Same
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Book Now on Spirit, While Supplies Last Spirit Airlines said in its recent 10-Q that there’s “substantial doubt” it can survive the next 12 months,…
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Spirit’s Survival Hopes Dim After Posting Awful Q2 Results
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The roller coaster ride that has defined Spirit over the last five years appears to be coming to an end. After pioneering the ultra low…
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Alaska Flexes Its Heartland Muscles
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Northwest Airlines was an absolutely ruthless competitor, and I mean that in the best way. With its hubs in Detroit and Minneapolis/St Paul, Northwest dominated…
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American Goes Retro and Opportunistic With 2026 Europe Routes
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It may still be summer, but American is already talking about talking NEXT summer. The airline put out its plans for new routes next year,…
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Cranky Weekly Review presented by Oakland San Francisco Bay Airport: Alaska, American Grow Across the Pond
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And just like that… Oakland San Francisco Bay Airport is back! We couldn’t be happier to have them return to sponsor the Cranky Weekly Review…
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Decoding Southwest’s Seat Assignment Pricing
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July 29 marked the beginning of the end for Southwest’s bingo boarding system. That day, the airline started assigning seats, and yes, the plan appears…
