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Why is American Not Trying Harder to Calm Safety Fears?
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American has had a string of bad news lately that just doesn’t seem to end. When things started getting ugly in mid-September, much of the bad press focused on flights being delayed and canceled. That’s…
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Cranky on the Web (October 1- 5)
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How All the American Airlines Trouble Affects Flyers and What You Can Do – Conde Nast Daily Traveler If you’re a traveler, you don’t care who is at fault when it comes to American’s operational…
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Topic of the Week: Who is Joining oneworld on Monday?
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There’s a big press conference scheduled for New York on Monday where oneworld will announce a “significant membership development.” This is such a big deal that I received an invitation to go out to New…
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Air Canada Joins European Airlines in Trying the Failed “Airline Within an Airline” Strategy (Again)
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When you don’t have any new ideas in this industry but your airline needs help, what do you do? You just recycle old ideas and make them sound like the best thing since sliced bread.…
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Frontier’s Clever But Risky Move to Encourage People to Book Direct
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A couple weeks ago, Frontier announced that it would reduce benefits for those who book flights through third parties. Reaction was all over the map with some saying it was great and others saying it…
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Thanks for Attending the Very Successful Second Annual Cranky Dorkfest
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For those who didn’t attend, you missed a great event on Saturday at the In ‘n Out by LAX. I’d say the second annual Cranky Dorkfest was a success, despite the looming threat of Carmaggedon…
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Cranky on the Web (September 24 – 28)
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Interview with Cranky Concierge Owner – Job Shadow I was contacted by this site so they could learn more about what it means to be an air travel assistant. It was a lengthy interview and…
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Topic of the Week: Last Reminder for Tomorrow’s Cranky Dorkfest
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The day is finally here. Tomorrow, is the 2nd annual Cranky Dorkfest (#dorkfest for you Twitter-folk) at the In ‘n Out on Sepulveda just north of LAX. I’ll be there from 11a to 2p, so…
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Ridiculous Security Theater Courtesy of the TSA
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In my Hawai’i trip report earlier this week, I mentioned a terrible experience with the TSA on our return from Maui, and I said I’d write it up later. Here’s what happened. First I should…
