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Talking to British Airways About Elite Status, Avios, and the Dreaded Fuel Surcharge (Across the Aisle)
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Earlier this month, British Airways introduced Avios, a new name for miles. Now if you’re a member of the BA Executive Club or Iberia Plus, you will earn Avios when you fly, use a credit…
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Cranky on the Web (November 21 – 25)
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Taking First-Class Coddling Above and Beyond – The New York Times I was quoted in a front page article talking about First Class on long haul flights. More importantly, Geoff Fischer was interviewed about his…
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Topic of the Week: A Southwest Feel Good Story
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It’s the holiday season, so that means it’s time for some nice warm and fuzzy stories. Southwest put out a good one that also used the power of social media for awesomeness. A guy and…
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The True Meaning of Thanksgiving 2011
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It’s Thanksgiving again, and that means it’s time for another year’s installment of the True Meaning of Thanksgiving. Enjoy reading this in your turkey-induced comas. Hooray! Dear traveler, A special time of year is upon…
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Business Class on the Emirates A380 Back to the US (Trip Report)
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It’s time for part 3 of Nate’s Dubai trip on Emirates. After flying the 777 out to Dubai and spending time in the Dubai Airport, it was time for him to fly back. This time,…
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How Mistake Fares Get Filed and Why Korean Messed Up
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Airlines can accidentally file the wrong fares. I should know, since I’ve personally done it twice. That’s fine, people make mistakes, but it’s the recovery that counts. The recovery from the latest mistake, Korean filing…
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Let’s Do the Labor Roundup at the Big Three
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The last couple of weeks have been action-packed when it comes to labor issues with each of the big three legacy airlines. For one airline, it’s good news while for the other two . .…
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Cranky on the Web (November 13 – 18)
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Should I feel guilty about flying out of Buffalo instead of Toronto? – The Globe and Mail I was asked why Canadian airports are more expensive. So many reasons, but they only took one. Wi-Fi…
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Topic of the Week: Hawaiian Says Aloha to New York City
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For years, Hawaiian had been primarily an airline offering interisland flights and service to the West Coast of the US. There were minor incursions into other parts of the Pacific but the last couple of…
