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Recent Articles
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Cranky on the Web (February 13 – 17)
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“Cranky Flier” Explores Decline in Small City Airline Service – Part 2 of 2 – ExpertFlyer Hot Topics In part two of this series, I look at the government programs to help keep small service,…
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Topic of the Week: Are Upgrades Worth It?
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We’ve had a couple of interactions with upgrades lately and more often than not, mileage upgrades are becoming less useful. First, we had someone flying Delta to Europe. The “M” fare that Delta requires you…
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Visiting American’s Flagship Check-In, Other New Lobby Areas at LAX
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American recently decided to revamp its check-in lobby at LAX, and the result is going to be the blueprint for all of American’s hubs. American invited me to come on up and take a look…
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Southwest’s Uniquely Customer-Friendly AirTran Merger Plan
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Today is Valentine’s Day, so how about a little LUV story? One of the things about Southwest’s takeover of AirTran that I like the most is the transition plan. The way it’s being done is…
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Frontier’s New Plan Shrinks the Midwest, Grows Colorado
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Frontier has been moving on its plan to reinvent itself very quickly, and last week it rolled out some big changes that will fall into place over the next few months. In short, the old…
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Cranky on the Web (February 5 – 10)
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Jetwhine Tries to Out-Cranky the Cranky Flier – JetWhine Rob over at JetWhine had a painful experience dealing with American/Iberia on a codeshare so he gave me a ring to vent. You can listen to…
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Topic of the Week: Fuel Hedging
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People love to claim that Southwest’s fuel hedging strategy was brilliant last decade for keeping costs low. Others say it was terrible because it postponed Southwest from having to face a new reality of higher…
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Malev Shows Why Countries Don’t Need Flag Carriers
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While last year saw very little in the way of big airlines failing, this year is already off to a quick start with both Spanair and Malev abruptly halting flights. Malev is a particularly interesting…
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Congress Finally Gets Moving on a Bill to Reauthorize the FAA After Way Too Many Wasted Years
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I never thought we’d ever see the day come when Congress could actually agree on something, but sure enough, it appears to have happened. After more than 20 extensions of the old authorization which officially…
