Cranky on the Web: DOT Weighs In On Refunds, Rebuilding Networks

Cranky on the Web

Airline cancel your flight due to coronavirus crisis? You’re still due a refund, DOT saysUSA Today
DOT now says that airlines have to give prompt refunds during cancellations or significant schedule changes. That’s great news for travelers in that this means United and JetBlue likely can’t hold on to your money for a long time as they’re doing now. But “significant” isn’t defined by DOT, and that leaves it open to interpretation. I talked to Dawn about this.

How will airlines rebuild their route maps after the coronavirus?TPG
It’s way too early to know what the heck we’re looking at in terms of a rebuild, but there’s nothing wrong with trying to think about things now.

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