United makes good on pledge to improve on-time performance – Travel Weekly
United’s operation has certainly improved, but I cautioned that some of this is due to schedule padding. That’s fine for the short run to get things in order, but it’s not a long term solution (despite it having been a long term solution for United for years already). Let’s hope United is actively working to fix the underlying issues now. (And let’s hope American starts getting that same religion…)
Delta Introduces Chip Tags, Tracking App So You Know Exactly Where Your Luggage Is – NBCNews.com
This isn’t a new story, but NBC was interested in understanding whether Delta’s new RFID tags will help reduce lost luggage. Yes, yes they will.