The Delta SkyMiles Discussion

The Delta SkyMiles Discussion

And now, the talk you’ve been waiting for. Let’s talk SkyMiles. As someone who considers himself miles-agnostic (meaning it doesn’t impact my flight purchase decision), it’s kind of funny that I end up getting into the details with these programs. But I know that it’s a topic that’s important to … Read the post

Etihad Wins Award for Single Best Inflight Entertainment Achievement But Other Finalists Deserve the Spotlight as Well

Etihad Wins Award for Single Best Inflight Entertainment Achievement But Other Finalists Deserve the Spotlight as Well

Good morning from Long Beach. I love when a conference comes to me instead of making me go to it. This year, the World Airline Entertainment Association came back to Long Beach, (and changed its name to the Airline Passenger Experience Association to make it sound more awesome). I was … Read the post

DOT Continues to Claim Tarmac Delay Victory Despite 20 Percent Rise in Cancellations

DOT Continues to Claim Tarmac Delay Victory Despite 20 Percent Rise in Cancellations

The Air Travel Consumer Report covering July flights is out, and the Department DOT Delay Masterof Transportation release on so-called “tarmac” delays had the same subject line as it did last month with only the month’s name changed.

Long Tarmac Delays in July Down Dramatically from Read the post

Just Key the Mic and Start Talking – You’ll Figure It Out (Guest Post)

Just Key the Mic and Start Talking – You’ll Figure It Out (Guest Post)

Cranky is on a much-needed vacation and won’t be responding to emails this week. Fortunately, before I started drinking too heavily, I put some posts live. Today, Court Miller takes us through the terrifying world of P.A. announcements. (Seriously.)

“Just key the mic and

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