BA moved in to the brand-spanking new Terminal 5 at Heathrow today, and it didn’t take long for the baggage system to fail. Looks like they stopped accepting checked bags and won’t start again until Friday morning.
I guess they didn’t want to shock travelers by having a baggage system that actually worked right away. That would have been too big of a change from the previous setup, so they must be easing people into it. Hopefully that’ll happen soon, but if you can avoid checking bags for the next few days, do it.
Browsing Posts in LHR – London/Heathrow
There has been a ton of interesting news to write about in the last few days, and I’d been having trouble figuring out with what to lead . . . until yesterday. Turns out that I was voted one of the the world’s 50 most powerful blogs by The Observer in the UK.
Holy crap! That’s kind of scary. But, I’m guessing that means I’ll have a bunch of new visitors from that side of the Pond (welcome, everyone), so I’m going to post Sunday night instead of my usual Monday morning. And, while I’m being accommodating, let’s focus on something that probably causes you newbies pain and suffering more often than not: Heathrow.
Usually, any discussion of Heathrow involves a lot of cursing, rising blood pressure, and possibly some crying. With any luck, we’ll see less of that in the near future, but it’s likely to get worse in the short term. Why?
Well, we’re getting closer to the big terminal move. On March 27, BA will land its first flights at the brand-spanking new Terminal 5 and that begins a long period of transition for the airport as just about everyone save Virgin Atlantic moves locations.
I’ve tried to put together a handy guide on all the terminal moves so you can actually figure out where you’re supposed to go for your next flight. First, we’ll start with oneworld airlines, since they have the most changes happening the earliest.
| Flights | Current terminal | New terminal | When? | Done? | |
|---|---|---|---|---|---|
| American | All flights | 3 | 3 | No change | N/A |
| British Airways | UK domestic flights | 1 | 5 | March 27, 2008 | Yes |
| European flights (except for Barcelona, Madrid, Lisbon, Nice and Helsinki), Tripoli, Johannesburg, Algiers, San Francisco, Los Angeles, Vancouver, Tokyo, Hong Kong | 1/4 | 5 | |||
| Miami | 3 | 5 | |||
| Warsaw | Heathrow | Gatwick | |||
| Algiers | Gatwick | 5 | March 30, 2008 | Yes | |
| Houston, Dallas | Gatwick | 4 | |||
| New York/JFK, Abuja, Bangalore, Beijing, Cairo, Cape Town, Lagos, Phoenix | 4 | 5 | June 5, 2008 | Yes | |
| Abu Dhabi, Accra, Bahrain, Baltimore, Buenos Aires, Chicago, Dallas, Dar es Salaam, Doha, Entebbe, Grand Cayman, Houston, Kuwait, Luanda, Lusaka, Mauritius, Mexico, Mumbai, Muscat, Nairobi, Nassau, Newark, Philadelphia, Providenciales, Rio de Janeiro, Sao Paulo, Tel Aviv, Toronto, Washington/Dulles | 4 | 5 | September 17, 2008 | Yes | |
| Boston, Calgary, Chennai, Delhi, Denver, Dhaka, Dubai, Islamabad, Kolkata, Montreal, Seattle, Shanghai | 4 | 5 | October 22, 2008 | Yes | |
| Barcelona, Helsinki, Lisbon, Madrid, Nice | 1 | 3 | February 25, 2009 | Yes | |
| Bangkok, Singapore, Sydney | 4 | 3 | 2008 | Yes | |
| Cathay Pacific | All flights | 3 | 3 | No change | N/A |
| Finnair | All flights | 1 | 3 | January 27, 2009 | Yes |
| Iberia | All flights | 2 | 3 | ||
| Japan Air Lines | All flights | 3 | 3 | No change | Yes |
| Qantas | All flights | 4 | 3 | Early 2009 | Yes |
| Royal Jordanian | All flights | 3 | 3 | No change | N/A |
Now let’s take a look at SkyTeam. In short, when Delta, Northwest, and Continental start flying to Heathrow in March, they’ll be in BA’s old Terminal 4. The rest of the carriers won’t move until early 2009, when a major terminal renovation will have been completed. Anyone who has flown BA out of that terminal lately knows that it is in desperate need of some help.
| Flights | Current terminal | New terminal | When? | Done? | |
|---|---|---|---|---|---|
| Aeroflot | All flights | 2 | 4 | November 17, 2009 | Yes |
| Air France | All flights | 2 | 4 | November 24, 2009 | Yes |
| Alitalia | All flights | 2 | 4 | November 10, 2009 | Yes |
| Continental | All flights | N/A | 4 | March 30, 2008 | Yes |
| Czech | All flights | 2 | 4 | November 24, 2009 | Yes |
| Delta | All flights | N/A | 4 | March 30, 2008 | Yes |
| Kenya Airways | All flights | 4 | 4 | No change | N/A |
| KLM | All flights | 4 | 4 | No change | N/A |
| Korean | All flights | 3 | 4 | November 10, 2009 | Yes |
I’d like to list the Star Alliance changes here as well, but I haven’t been able to find them. In fact, while oneworld and SkyTeam have been on top of the changes, Star Alliance has been silent. I sent the alliance a request and their response left me wondering if they actually meant to insult my intelligence or if they just don’t speak English very well.
We would like to inform you, however, that the Star Alliance is a network of 19 individual airlines. Operational matters are handled by the airlines themselves. Therefore, for more information, you will need to contact the individual Star Alliance member airlines directly.
Really? You guys aren’t an airline yourself? No sh**. Well, I also asked United directly and spokesperson Robin Urbanski told me that the airline will be moving to Terminal 1, but it’s unclear when that might be and that will happen on June 1. Clearly, this alliance is a little less organized, probably because the changes aren’t coming as quickly as with the others.
We know that the airlines in Terminal 1 will stay there for now. Terminal 2 will be demolished starting this year, so those guys have to move somewhere. On March 27, BA moves nearly all of its domestic and European flights out of Terminal 1, so I have to assume that everyone from Terminal 2 will move in before their terminal disappears. Will the Terminal 3 airlines move at the same time or will they stay longer? My guess is that they won’t move immediately because there’s no urgency. Here’s how they stack up right now along with my best guesses as to where they’ll go. The only thing I know for sure is that US Airways will go to Terminal 1 when it starts service to the airport on March 30.
Update 3/25 @ 822a – Star has put out a press release with much more guidance. All Star carriers will be expected to move to Heathrow East in 2012 when the terminal is completed, but I haven’t included those changes in here.
| Flights | Current terminal | New terminal | When? | Done? | |
|---|---|---|---|---|---|
| Air Canada | All flights | 3 | 3 | No change | N/A |
| Air China | All flights | 3 | 3 | No change | N/A |
| Air New Zealand | All flights | 3 | 1 | June 10, 2008 | Yes |
| ANA | All flights | 3 | 3 | No change | N/A |
| Asiana | All flights | 1 | 1 | No change | N/A |
| Austrian | All flights | 2 | 1 | November 2008 | Yes |
| Blue 1 | All flights | N/A | 3 | March 30, 2008 | Yes |
| bmi | All flights | 1 | 1 | No change | N/A |
| Croatia | All flights | 2 | 1 | November 2008 | Yes |
| LOT | All flights | 1 | 1 | No change | N/A |
| Lufthansa | All flights | 2 | 1 | November 2008 | Yes |
| SAS | All flights | 3 | 3 | No change | N/A |
| Singapore | All flights | 3 | 3 | No change | N/A |
| South African | All flights | 1 | 1 | No change | N/A |
| Swiss | All flights | 2 | 1 | October 2008 | Yes |
| TAP | All flights | 2 | 1 | November 2008 | Yes |
| Thai | All flights | 3 | 3 | No change | N/A |
| Turkish | All flights | 3 | 3 | No change | N/A |
| United | All flights | 3 | 1 | July 4, 2008 | Yes |
| US Airways | All flights | N/A | 1 | March 30, 2008 | Yes |
Of course, not all airlines are in alliances. Virgin Atlantic, for example, will stay in Terminal 3, so you won’t see any changes there. All other unaligned airlines (except for former oneworld member Aer Lingus which will be in Terminal 3) will end up in Terminal 4. Again, I’m not entirely sure when that might happen, but one thing is clear . . . there will be a lot of confusion at Heathrow until things settle down, and that could take years.
If you have to go to the airport in the near future, leave plenty of time and bring lots of patience. If you have the misfortune of connecting through Heathrow, especially while these changes are in progress, may God have mercy on your souls.
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If you’re traveling through London/Heathrow today, you might want to call your airline and see if things are running on time. They haven’t exactly had the best of luck there these last couple of days.
See, yesterday a British Airways 777 landed on the grass before it got to the concrete, skidded, and ended up stopping right at the threshold to one of Heathrow’s two runways, as you can see below.
Everyone got off ok, and that’s pretty amazing. I spent the day yesterday going back and forth with a bunch of airline dork friends discussing what could have possibly caused this to happen. The weather was good and there weren’t any visibility issues, so that’s unlikely to have been the problem. There were reports that the engines failed, so what would have caused it? Did it run out of fuel? Maybe, though unlikely. It didn’t catch on fire, so that’s always possible.
I know, I should really keep out of this whole speculation game. Remember that potential “undular bore” that the Air Canada plane may have hit? Well, there are now reports that it could have been wake turbulence from a 747 passing in front of it. Not nearly as interesting, but certainly plausible. So, it makes me want to reserve judgment on this accident even though it’s so interesting.
The Daily Mail, however, has no problem speculating that it may have been a bird strike that shut down both engines simultaneously just a minute before landing. They have a bunch of incredible pictures and more details on the site. The odds of that seem so unbelievably small. It made me wonder which was more unlikely: that scenario or Randy Johnson hitting a bird over home plate with his fastball a few years back.
Well, it doesn’t matter. They’ll figure it out soon enough, I’m sure. It’s interesting to note that this is the first major accident I can think of involving a 777. That’s a very long and impressive safety record.
But back to my original point. That plane is still sitting at the threshold to the runway, so it may cause delays. Right now, I believe the runway is open to departing flights. (“And please don’t look to your right, ladies and gentlemen.”) Yesterday, when the runway was closed, most short haul flights were canceled or diverted so that long hauls could run. I imagine that the runway may need to close on and off for investigation and removal, so short haul flights may be affected again.
Instead of pointing you to the work of others today, I thought I’d get a real live guest poster to come to you. It’s all about service over here at The Cranky Flier. Today we have my friend and aviation-writer extraordinaire, Benét Wilson who will point you to some stories and blog posts they’ve been working on over at Aviation Daily. I’ve always told Benét that the only way I’d let her do a guest post was if pigs flew. Sure enough . . .
I’m Benét Wilson, airports/security editor for Aviation Daily, the empress of airports and the editrix of Aviation Week’s “Towers and Tarmacs” blog, a thoughtful, informative and fun look at your first stop as you access the global transportation system.
And did I mention it’s on the free part of our web site? Cranky has foolishly allowed me to do the guest post on his blog today, since he’s away tending to other matters. I have to remember that Cranky has a real life outside of this blog.
Cranky and I had a chat about what I would write about, and I decided to do a week in review for airlines and airports. The week started with a black eye for the Transportation Security Administration (TSA) on its screening practices. First, a local Phoenix television station aired the now-infamous video footage of employees walking through checkpoints into the secure area of the airport. You can see my post on that here. And I’m not going to even get into the controversy over the “dry runs” (does anyone else squirm when they hear that term?) uncovered by NBC, which you can read about here.
Next, Virgin America’s ticket sale launch after jumping its final DOT hurdle for approval was hurt after its system was unable to handle the deluge of those wanting to buy tickets, including Cranky and my other airline geek friends who make a hobby of chasing first flights. Cranky did a great job with his review, and we covered this in a post on our “Things With Wings” blog. Don’t mind me – I’m just bitter that I couldn’t join the fun.
Remember when Seattle-Tacoma International Airport got worldwide coverage after it decided to take down its Christmas trees in order not to offend other religions? Well, the airport’s Holiday Decorations Advisory Committee recommended that airport decorations “should reflect the Pacific Northwest environment and its diverse community.” In English, that means no Christmas trees (thanks for the graphic, Cranky). No matter what the decision, the airport wasn’t going to win, and you can read my post on that here.
My colleague Lori Ranson, who writes about low-cost carriers (among other things) at Aviation Daily, did an interesting story on JetBlue’s plans to slow down its growth by cutting back on the new cities it will add and deferring aircraft deliveries. As always, I am obsessed with the airport angle, so I did a post here on how this move was not good news for the smaller- and medium-sized airports that are trying to get JetBlue and other low-cost carrier service to their communities.
Has anyone flown into or out of JFK Airport this summer? You have my deepest sympathies. Aviation Daily has been covering the deteriorating situation at that airport all summer on the delays and shut downs caused by weather, ATC, infrastructure issues and even birds. Yes, birds. My colleague Adrian Schofield did a post July 25 on how a birdstrike gummed up the works and led to multiple delays at JFK on a day that was looking to be delay-free.
And speaking of airport delays, even writing about the fuster cluck that London Heathrow has become is like clubbing a baby seal at this point. But I have anyway, in a post here because I am a glutton for punishment.
I could go on, but Cranky has only given me around 500 words, and you all have places to go, things to do and blogs to read. If you liked this post, come over and visit at the Towers and Tarmacs and Things With Wings blogs.
After heading east to check in on JFK and Dulles, I just couldn’t stop the momentum . . . so I kept going. Next stop, London/Heathrow airport. It’s easily one of the greatest places on earth for people watching, but it’s also probably the most confusing airport around, especially if you’re connecting between terminals. Here’s a satellite view (thanks, Google) with my own super cool, high-tech overlay showing you the terminal locations.
Now, before any of the really big things that I’m talking about can happen, monstrous T5 (orange) has to open. That’s scheduled for March of next year. This terminal will be British Airways’ pride and joy. They’ll have the entire place to themselves, though the easternmost concourse won’t open until 2010. Once this open next March, the entire airport shifts around and airlines get to line up by alliance.
T4 (green), where BA has most of their long haul flights today, will turn into the SkyTeam alliance terminals. That’s airlines like Air France/KLM, Korean Air, Aeroflot, and eventually Delta, Continental, and Northwest among others.
T3 (blue) will become the oneworld terminal. That is BA’s alliance, but only a couple of their flights will use that terminal, because even with T5 they still don’t have enough gates until 2010. Other than those oddballs, you’ll see American, JAL, Qantas, etc. Also, Virgin, which is unaligned, will keep its own little fortress in T3.
T2 (red) is the original Heathrow terminal, and it will be destroyed while T1 (yellow) will house the Star Alliance – bmi, Lufthansa, United, ANA, and the like. Both of those terminals, however, will make way for the brand-spanking new Heathrow East (in 2012). This mega terminal actually just received approval yesterday, and it’s going to be pretty big.
So with all these changes, Heathrow is primed for growth (finally), right? Survey says . . . bzzzzt. Wrong.
There are still only two runways on the property and that won’t change any time soon. (Thanks obnoxious anti-noise activists who moved to the area long after Heathrow was built.) So why are they building all this?
Well, right now, BA has flights in every single terminal at the airport, I believe. Though many believe it was designed that way just to piss you off, that is actually something they’d like to change. Even for London locals, it’s not fun having to look up where to go each time you fly. So that explains the need for T5. And once BA moves, it’s a mad scramble for the other airlines to get the space they want.
It really will make traveling through London better. Now if we can just get their insanely high taxation rate cut . . .
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