Browsing Posts in IND – Indianapolis

Regular Cranky readers know that Indianapolis is an airport that matters to me a lot. Since that’s where my in-laws live, I go out at least a couple times a year, so I pay close attention to what happens there. Indianapolis has also been a poster-child for overspending. The new terminal, though nice, was overbuilt and cost too much. The airlines had to absorb the burden and that has hampered growth. But things are changing, and now there’s good news. The airport and airlines just came to a new agreement that will end up lowering costs fairly significantly over the next five years. That being said, there is a lot that has to go right for this deal to work.

North Ticket Counters

This year, airline costs per departing passenger (CPE) are set to be around $10.50. That was supposed to climb as high as $13 in the current ten year agreement. In a place like Indianapolis, that’s a lot of money. Much of this is because of the enormous new terminal which though nice and functional was also overbuilt and very costly. But that mistake has already been made and it can’t be changed now. Those airport costs made growth in Indianapolis a non-starter for many, and to its credit, the airport has, under new management, finally made an effort to tackle those costs directly.

The new Airline Use Agreement (PDF) is a five year agreement that will now see CPE drop down to $8.86 by the end of the now-five year term. That’s a huge improvement over the projected $13, but, how are they going to do this? They can’t just magically lower costs when their own costs aren’t going anywhere, right? I spoke with the airports Director of Communications Susan Sullivan about it.

The first big piece of good news is that the airport is refinancing its debt at lower rates and that will help take a big chunk out of the substantial debt service costs. There is also a commitment that the airport will not seek new debt during the agreement period. Operating and maintenance costs are being cut $65 million over the lifetime of the agreement as well. This is really just an effort to do things more efficiently, something you don’t often see at airports, which many cities end up viewing as jobs programs.

But the biggest piece of the long term project here is the effort to turn Indianapolis into an “Aerotropolis.” Yeah, I know. I hate the term. It sounds like something a consultant made up to sell the concept to the locals (what’s it called? monorail!). But the basic idea is a sound one in theory. It’s to make Indianapolis Airport a center for commerce surrounded by business, industry, and more. Every airport likes to talk about this concept, but I actually think Indianapolis is better equipped to make it a reality than most. Here’s why.

  • Indianapolis is already a major hub operation for FedEx, so commerce flows through this airport. Under this agreement, cargo fees will also be dropping, good news for FedEx.
  • Indianapolis has a ton of land. The airport is working on a land use study right now, but there is a lot of land with opportunity to develop as it sees fit.
  • Indianapolis (the metro area) is cheap. It has one of the lowest costs of living in the country, and that’s good for business.
  • Indianapolis is in a great, central location that makes sense for logistics.

Let’s talk more about that last point. There’s a reason they call Indianapolis the cross-roads of America. Look at this map:

Indianapolis Interstates

When the interstate highway system was built, Indianapolis was built as a hub. It’s an easy ride in six different directions with straight shots to places like St Louis, Louisville, Cincinnati, Columbus, and the all-important Chicago, the hub of rail transportation in the US. From a logistics perspective, Indianapolis is a great place to locate. If you can co-locate with an airport as well where rents are low and cost of living is cheap, it’s a very compelling case all around. But admittedly, this idea is the weakest link in the agreement. Airlines are still pretty happy.

The airport has to be particularly concerned about its relationship with Southwest right now since it will be taking over AirTran, which has a large presence in the city. Southwest sent the airport director John Clark a letter saying that it “is pleased with the new lease at IND. We appreciate you partnering with the airlines to create such a realistic and business-minded deal.” Southwest continued, “Prior to your tenure, the project and its related business deal caused a great deal of tension between the Authority and the airlines.”

So, now we have a good framework in place for making Indianapolis a much more airline-friendly airport, but is it realistic? The airport expects a 1.5 percent increase in passengers with non-airline (of which land use is a big piece) revenue increasing 2.2 percent. That seems relatively modest, but if it doesn’t materialize, then costs will go up for the airlines again. But I give Indianapolis credit for really trying to work with the airlines. This is a big change for the airport, and it’s welcome.

American Turns to HP Over SABRE For Next Reservation SystemBNET
Even though SABRE was American’s greatest invention, the airline has decided to go elsewhere. This has been coming for awhile.

August 2009 Traffic NumbersBNET
August traffic numbers are out and they look a lot like what we saw in July.

American Follows United From London to BrusselsBNET
If you thought it was goofy that United was flying from London to Brussels, you’ll be surprised to hear that American is doing it as well.

Indianapolis airport security reflects the new realityIndianapolis Star
Someone at the Indy Star asked for my comment on security at the new airport since I spend a fair bit of time there.

Frontier’s Reorg Plan is Approved But What Is Their Business Plan?BNET
Now that Frontier is marching toward bankruptcy exit, it’s time to start thinking about what their business plan will be.

United Shakes Up Marketing and Distribution Groups
Dennis Cary is out, Graham Atkinson is back in, and marketing and distribution areas and getting makeovers.

Continental’s May Numbers Prove April’s Improvement Wasn’t a Trend
May numbers are out for Continental and they don’t look so hot. No surprise, of course, but still not fun to watch.

Just How Well Did Biofuels Perform in the Air?
Air New Zealand released results of its biofuel test in January, and the results are incredibly impressive.

Online Travel Agents Permanently Drop Booking Fees
Those temporary online travel agent booking fees have been made permanent.

US Airways May Revenue Looks a Lot Like Continental’s
US Airways released its May unit revenue numbers and the results aren’t pretty. No surprises, just not pretty.

Indianapolis Airport Facing Revenue Shortfall
Indianapolis built a new terminal last year, and now with traffic falling, the airport is facing a budget crunch.

Change Happens Slowly at American, Other Large Organizations
Here’s a fun example using American’s website design showing how hard it can be to effect change at a big company.

Southwest Reports Q4 Loss on Hedges
Hedges and other “special items” brought Southwest down to a Q4 loss, but it was the announcement on growth that had people turning their heads.

Southwest Sees Strong Revenue Performance in Fourth Quarter
Is that no-fee strategy working for Southwest? The airline has definitely seen some strong revenue gains.

Allegiant Sees 23.4 Percent Operating Margin in Fourth Quarter
When your net income increases by more than 300 percent, you’re probably on the right track. Allegiant has put out some strong results.

Delta Has Substantial Fuel Hedges for 2009
Other airlines are backing out, but Delta still has the majority of its fuel hedges for 2009.

November Complaints Show Specific Airline Weaknesses
Complaint numbers weren’t huge in November, but there were some areas that stood out for different airlines. Let’s take a look.

DOT Denies Virgin America Request for Confidentiality
Virgin America has now officially been denied confidentiality for its traffic numbers. Within the next few days, we’ll see how they’re really doing.

New Indianapolis Terminal a Burden In the Short Term
Indianapolis has its brand new terminal, but airlines are cutting flights. Is it simply the economy or is there more to it? I say there’s more.

Changing Demographics of the Orange County – San Francisco Route
Southwest and Virgin America will dramatically increase capacity between Orange County and San Francisco, so we’re going to see some big changes on this route.

Airline Earnings Reports Require a Foreign Language Translator
With all the special charges these days, it’s not easy to get to the bottom of an airline’s earning report.

LiveTV Tries to Solve the Onboard Internet Business Case Problem
Everyone wants to have internet onboard aircraft, but not everyone is convinced the business model works. Some problems still need to be solved.

Can the New Indianapolis Airport Terminal be Justified?
Indianapolis opens a brand new airport terminal tonight, but should they have built this facility or will it cause more harm than good in the long run?

Southwest’s Latest Codeshare Amplifies Labor Problems
Southwest has always been known for having stellar labor relations, but the pilots are unhappy about the international codeshares that the airline keeps announcing.

Delta Hints at Cincinnati’s Demise as a Hub
With the merger complete, Delta can now start making some bigger changes. Cincinnati has slowly been shrinking, but now its hub days may be numbered.

October Airline Traffic Numbers
October traffic numbers are out for the airline industry, and it’s no surprise to see nearly everyone cutting capacity. That helped keep traffic strong.


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