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	<title>The Cranky Flier &#187; Virgin Blue</title>
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		<title>Australia: The Most Interesting Airline Market in the World</title>
		<link>http://crankyflier.com/2011/07/05/australia-the-most-interesting-airline-market-in-the-world/</link>
		<comments>http://crankyflier.com/2011/07/05/australia-the-most-interesting-airline-market-in-the-world/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 10:45:52 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Qantas]]></category>
		<category><![CDATA[Virgin Blue]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=7579</guid>
		<description><![CDATA[Tucked down in the corner of the world, Australia is usually not the first place to come to mind for, well, just about anything. But right now, it&#8217;s by far the most interesting aviation market in the world. I&#8217;m not just talking about the Chilean ash cloud that has wreaked havoc on the Continent but [...]]]></description>
			<content:encoded><![CDATA[<p>Tucked down in the corner of the world, Australia is usually not the first place to come to mind for, well, just about anything.  But right now, it&#8217;s by far the most interesting aviation market in the world.</p>
<p>I&#8217;m not just talking about the Chilean ash cloud that has wreaked havoc on the Continent but rather airline shut downs, shifting strategies, and unlikely partnerships.  It is incredibly exciting for airline industry dorks like me.</p>
<p>For years, the Australian market has survived as a duopoly.  On one side, we had Trans Australia, which became Australian Airlines before being merged into Qantas in the 1990s to form the domestic and international powerhouse we know today.  On the other side, Ansett was the counterbalance until its collapse in September 2001.  Ansett&#8217;s collapse created an opening for upstart Virgin Blue, and the hole was quickly filled.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/5902301393/" title="Tiger Airways Unsafe by brettsnyder, on Flickr"><img src="http://farm7.static.flickr.com/6025/5902301393_8cc2f00a42.jpg" width="500" height="368" alt="Tiger Airways Unsafe"></a></div>
<p>Plenty of airlines have tried to form a third challenger over the years.  Most recently, it&#8217;s been a subsidiary of Singapore-based Tiger Airways that has tried to squeeze in with an ultra low cost service.  That service is now in serious trouble.</p>
<p><a href="http://www.airtransportnews.aero/article.pl?id=30901">Tiger was just shut down for a week by the Australian authorities</a> because the regulatory agency &#8220;believes permitting the airline to continue to fly poses a serious and imminent risk to air safety.&#8221;  This only impacts the Tiger subsidiary in Australia; the other Tiger operations in Asia continue to fly but the damage could be widespread.</p>
<p>Tiger is fighting this, but such terrible press is bound to put a serious dent in bookings regardless of whether it flies again or not.  It&#8217;s going to be very hard to recover from something along these lines.</p>
<p>But that&#8217;s not the only blow to low cost flying in Australia.  After years of acting like a low cost carrier, Virgin Blue has decided to go upscale.  It&#8217;s combining its Virgin Blue, Pacific Blue, and V Australia brands into <a href="http://crankyflier.com/2011/05/02/virgin-australia-set-to-make-its-debut/">the new Virgin Australia</a>.  </p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/5902301579/" title="Virgin Australia Grows Up by brettsnyder, on Flickr"><img src="http://farm7.static.flickr.com/6001/5902301579_1866ae10f2.jpg" width="500" height="334" alt="Virgin Australia Grows Up"></a></div>
<p>Virgin Australia is focusing on competing with Qantas.  It&#8217;s introducing new onboard products to compete with what Qantas offers and it&#8217;s trying to form partnerships in order to expand its reach for its customers.</p>
<p>One of those partners is Air New Zealand, which actually owns 15 percent.  This may seem eerily similar to Air New Zealand&#8217;s last venture across the Tasman when Ansett collapsed under its ownership, but this is a very different Air New Zealand.  Instead, the two airlines can come together to compete against Qantas instead of each other.</p>
<p>Internationally, it&#8217;s a different story.  Virgin has hitched its wagon to Delta in the US with a <a href="http://news.delta.com/index.php?s=43&#038;item=1390">joint venture between the two</a> over the ocean.  Since they both currently fly between the US and Australia, this will allow them to cut capacity and share traffic.  But this is where it gets weird.</p>
<p>Over in Asia, <a href="http://www.virginaustralia.com/AboutUs/Media/NewsandPressReleases/U_029215.html">Virgin Australia has joined up with Singapore Airlines in a broad alliance partnership</a> that includes codesharing, frequent flier benefits, and more.  Why is this weird?  Because Singapore Airlines owns roughly a third of currently-grounded Virgin competitor Tiger Airways.</p>
<p>Will all these changes, Virgin Australia loyalists can get just about anywhere in the world on the airline and its partners.  They can also get the same level of service on domestic flights as they&#8217;ve come to expect from Qantas.  Qantas can&#8217;t be happy about this, but in a way, Qantas did this to itself.</p>
<p>Who&#8217;s running the show at Virgin these days?  It&#8217;s John Borghetti, a 30+ year veteran of Qantas.  Why did John leave Qantas?  Well, he was in line to take the top job but he was passed over for Alan Joyce.  Now he&#8217;s got Qantas in the crosshairs.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/5902904892/" title="Qantas International Profit Crash by brettsnyder, on Flickr"><img src="http://farm6.static.flickr.com/5034/5902904892_817e0a7800.jpg" width="500" height="281" alt="Qantas International Profit Crash"></a></div>
<p>What is Qantas doing about all this?  Well, as it has in the past, it&#8217;s complaining a lot about its business being under attack.  Recently, its international business has been suffering the most with big losses while its <a href="http://www.smh.com.au/business/longhaul-flights-clip-wings-at-qantas-20110621-1gdlx.html">domestic operation actually makes money</a>.  Makes sense that Virgin Australia would focus on taking Qantas&#8217;s profitable domestic business, huh?</p>
<p>While Virgin Australia chips away domestically, international is about to become a bloodbath.  The airline is losing millions, and <a href="http://blogs.crikey.com.au/planetalking/2011/06/22/joyce-gives-clues-to-major-surgery-on-qantas-international-operations/">CEO Alan Joyce said in a speech last month that a major restructuring would be announced on August 24</a>.</p>
<p>You can expect to see some cuts and some strengthened partnerships with other airlines.  I imagine that as usual, much of the focus will go on to its low cost subsidiary Jetstar.  Jetstar is one of the few &#8220;carrier within a carrier&#8221; experiments that has been called a success, though <a href="http://blogs.crikey.com.au/planetalking/2011/06/23/qantas-figures-need-more-clarity-before-the-august-24-restructure/">not everyone is convinced that the numbers are telling the whole story</a>.</p>
<p>Jetstar has taken over more and more of the airline&#8217;s business, and now there is word that a <a href="http://www.reuters.com/article/2011/07/01/uk-jal-qantas-idUSLNE76003420110701">joint low cost carrier will be started with Japan Air Lines in Japan</a>.  This is on top of the Jetstar Asia brand that already flies within Asia.  There has also been interest in starting a <a href="http://uk.reuters.com/article/2011/05/12/qantas-idUKL3E7GC4EZ20110512">full service airline division based in Singapore</a>.  This all seems strange since Asia is so hotly contested right now.  You would think Qantas would prefer to focus on its home turf and doing that right, but the only thing on the menu for that region seems to be cuts.</p>
<p>As you can see, this market is truly fascinating and it&#8217;s changing quickly.  I imagine that what we see next summer will look very different than what it looked like last year.</p>
<p>[<em>Original tiger photo via Wikimedia Commons user <a href="http://commons.wikimedia.org/wiki/File:Panthera_tigris_sumatran_subspecies.jpg">Monika Betley</a>/<a href="http://creativecommons.org/licenses/by-sa/3.0/deed.en">CC 3.0</a></em>]<br />
[<em>Original Virgin Australia photo via Wikimedia Commons user <a href="http://commons.wikimedia.org/wiki/File:VHYFC.JPG">YSSYguy</a>/<a href="http://creativecommons.org/licenses/by-sa/3.0/deed.en">CC 3.0</a></em>]
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		<title>Virgin Australia Set to Make Its Debut</title>
		<link>http://crankyflier.com/2011/05/02/virgin-australia-set-to-make-its-debut/</link>
		<comments>http://crankyflier.com/2011/05/02/virgin-australia-set-to-make-its-debut/#comments</comments>
		<pubDate>Mon, 02 May 2011 10:45:32 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[V Australia]]></category>
		<category><![CDATA[Virgin Australia]]></category>
		<category><![CDATA[Virgin Blue]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=7253</guid>
		<description><![CDATA[Australian travelers know Virgin Blue as the number two competitor to Qantas, but within a couple of days, the name will be gone. Ok, so I&#8217;m just being dramatic. The airline is simply changing its name to Virgin Australia (or so it&#8217;s expected). That, of course, begs the question . . . why didn&#8217;t it [...]]]></description>
			<content:encoded><![CDATA[<p>Australian travelers know Virgin Blue as the number two competitor to Qantas, but within a couple of days, the name will be gone.  Ok, so I&#8217;m just being dramatic.  The airline is simply changing its name to Virgin Australia (or so it&#8217;s expected).  That, of course, begs the question . . . why didn&#8217;t it get that name <a href="http://www.flickr.com/photos/crankyflier/5677731472/" title="Virgin Australia Logo by brettsnyder, on Flickr"><img style="margin: 5px 5px 5px; float:left;" src="http://farm6.static.flickr.com/5308/5677731472_d1db2f20ef_m.jpg" width="240" height="134" alt="Virgin Australia Logo"></a>in the first place?</p>
<p>We don&#8217;t know for sure that <a href="http://www.flightglobal.com/blogs/wings-down-under/2011/04/virgin-blue-applies-for-virgin-australia-name-change.html">Virgin Australia will be the name announced this Wednesday</a> (Tuesday for us here in the US), but all signs point that way.  Trademarks have been registered, the web domain has been secured, and there were even a couple of slip ups on the current website that showed the airline&#8217;s hand.  This is all part of Virgin Blue&#8217;s new strategy under former Qantas exec John Borghetti to become a viable competitor against Qantas when it comes to the business traveler.</p>
<p>How did the airline get the name Virgin Blue in the first place?  It all came as part of a <a href="http://www.virginaustralia.com/au/en/about-us/media/2000/D_019608/">contest the airline held to name the airline</a> when it launched in 2000.  In Australia, a &#8220;Bluey&#8221; is apparently slang for a red-headed person.  With its red-bodied airplanes, the name seemed to fit, and it added a little fun.  This may have sounded fun, but it seems out of place today among Virgin airlines.</p>
<p>Most Virgin airlines (except for the now-defunct Virgin Express) have geography in the title.  Virgin Atlantic flies over the Atlantic (primarily).  Virgin America?  I think we know how that works.  And Virgin Nigeria may be gone, but in its day, it was clear where it flew.  So now Virgin Australia will join that family.</p>
<p>The bigger problem, however, is around the Virgin name itself.  The name was originally licensed solely for flights within Australia.  That meant that when Virgin Blue started expanding, it couldn&#8217;t take the Virgin name with it.  That&#8217;s how we ended up with Pacific Blue in New Zealand and the South Pacific, Polynesian Blue in Samoa, and of course, V Australia for long-haul intercontinental flights.  The brand confusion is just nuts. </p>
<p>My understanding is that this insanity was courtesy of Singapore Airlines.  <a href="http://www.flyertalk.com/forum/milesbuzz/1782-singapore-airlines-buys-49-virgin-atlantic.html">Singapore bought 49 percent of Virgin Atlantic back in 1999</a>.  Concerned about protecting its turf in its sphere of influence, it pushed for the restrictions on Virgin Blue&#8217;s use of the Virgin name outside of Australia.  We&#8217;re in a different world today, however.  There is plenty of low cost carrier competition around Southeast Asia and <a href="http://www.bloomberg.com/news/2010-12-30/singapore-air-new-ceo-may-exit-virgin-as-asia-competition-grows.html">Singapore is pondering a sale of its Virgin Atlantic stake</a> anyway.  <del datetime="2011-05-02T15:13:14+00:00">I assume that Virgin Australia had to pay up in order to be able to use the Virgin name in a greater geography, but it&#8217;s worth it to have a unified brand.</del></p>
<p><del datetime="2011-05-02T15:11:09+00:00">Now we&#8217;ll see all the Virgin Blue brands united under the name Virgin Australia</del>.  <em>It&#8217;s now my understanding that only Virgin Blue will become Virgin Australia with Pacific Blue being folded in to V Australia.  So, man, did I get this one wrong.</em>  With this new brand, the airline will be gunning for Qantas and a larger share of the business travel market.  The name and paint job aren&#8217;t the only things changing.  We&#8217;ve already seen the airline put widebodies on flights between Sydney and Perth with longer-haul configurations that appeal to business travelers.  We&#8217;re also going to see new interiors and changes to the frequent flier program, undoubtedly in ways to make it more attractive to the frequent Qantas traveler.</p>
<p>Remember, Virgin Blue also has a fairly new partnership with Air New Zealand across the Tasman, so I would assume we&#8217;ll see further integration between the two so that the new Virgin Australia can provide better offerings to the business travelers on both sides of <a href="http://en.wikipedia.org/wiki/Tasman_Sea">the Ditch</a>.</p>
<p>If I&#8217;m Qantas, I&#8217;m certainly concerned about this.  The Virgin effort is being spearheaded by someone who knows Qantas well from the inside.  And while its Jetstar subsidiary did a good job of holding ground against low cost carriers, it does nothing against an airline targeting the business traveler.  This should be fun to watch.</p>
<p><em>[Updated 5/2 @ 812a to reflect the fact that only Virgin Blue will be changing its name to Virgin Australia]</em></p>
<p><em>[Updated on 5/4 @ 918a - it appears that <a href="http://medianet.multimediarelease.com.au/bundles/ab7d8783-b115-4242-8d0c-0a7b1574326c">Pacific Blue and V Australia will become Virgin Australia</a>, so the initial post was right.]
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		<title>Extreme Makeover: Virgin Blue Edition</title>
		<link>http://crankyflier.com/2010/06/11/extreme-makeover-virgin-blue-edition/</link>
		<comments>http://crankyflier.com/2010/06/11/extreme-makeover-virgin-blue-edition/#comments</comments>
		<pubDate>Fri, 11 Jun 2010 10:45:49 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Virgin Blue]]></category>

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		<description><![CDATA[Anyone been paying attention to things down under lately? Virgin Blue has a new boss, and he&#8217;s apparently bringing his previous experience with Qantas with him. There are going to be a lot of changes in the next year, and those will all be aimed at targeting the business traveler. Virgin Blue is movin&#8217; on [...]]]></description>
			<content:encoded><![CDATA[<p>Anyone been paying attention to things down under lately?  Virgin Blue has a new boss, and he&#8217;s apparently bringing his <a href="http://www.flickr.com/photos/crankyflier/4686355063/" title="Virgin Blue Makeover by brettsnyder, on Flickr"><img style="margin: 5px 5px 5px; float:left;" src="http://farm5.static.flickr.com/4036/4686355063_dd1b26a7f8_m.jpg" width="195" height="240" alt="Virgin Blue Makeover" /></a>previous experience with Qantas with him.  There are going to be a lot of changes in the next year, and <a href="http://www.flightglobal.com/blogs/wings-down-under/2010/06/virgin-blue-poised-to-introduce-business-class-for-better-margins-borghetti-refutes-desk-clearing-pr.html">those will all be aimed at targeting the business traveler</a>.  Virgin Blue is movin&#8217; on up . . .</p>
<p>Lately, Virgin Blue has been under fire for having weak profits as demand softened and capacity continued to grow.  (Attention US airlines: profit is what you get when you actually bring in more money than you spend.  Yes, it&#8217;s possible.)  New CEO John Borghetti has come in pledging to shake things up.  In fact, it appears that his version of shaking things up is to move closer to Qantas, his former employer.  </p>
<p>John had been with Qantas for ages, and he left after he lost in the race to replace the last Qantas CEO.  What better way to say &#8220;I love you&#8221; than go to your company&#8217;s nemesis?  Nice move.</p>
<p>So now at Virgin Blue, John is trying to bring some Qantas over and that&#8217;s something of a gamble.  John confirmed that he will be bringing a business class product onboard instead of just a premium economy.  New 737s that are on order will get the upgrade first, it seems.  They will be focusing on the business traveler now, which is an extension of what had been cautiously started awhile ago.</p>
<p>Why are they doing this?  Well, he thinks there&#8217;s money to be had.  I thought it strange when he suggested, &#8220;we must reduce our reliance on [the leisure] segment if we are to reduce the earnings volatility that goes with it.&#8221;  Throughout this recession, it has been business travel that has seen the greatest volatility.  Maybe things are, um, upside down in Australia.</p>
<p>But he&#8217;s not ignoring the leisure market which has strong competition from Jetstar and a lot less strong competition from Tiger.  It really does sound like he wants to be all things to all people.  That&#8217;s a strategy that has rarely worked well.  </p>
<p>We do know that he&#8217;s hoping to rally around the Virgin Blue name.  Thanks to an agreement around the Virgin name, the airline isn&#8217;t allowed to use it outside of Australia.  That&#8217;s why South Pacific and New Zealand flights fall under the Pacific Blue name while long haul flights are as V Australia.  John seems to be hoping to find a way to use the one Virgin Blue brand and created a unified presence.</p>
<p>We also know that the airline is trying to cozy up with Air New Zealand for Trans-Tasman flying.  This could be their effort to harmonize products between the two.</p>
<p>In the end, I find myself wondering how this strategy is going to work.  I understand that with earnings suffering, you have to do something.  (Take note, American.)  I don&#8217;t know enough about the market to know if this is the right thing to do, but it is a big change and it does carry some risk that instead of serving one segment well, they&#8217;ll serve all segments poorly.
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		<title>Cranky on the Web (August 17 &#8211; 21)</title>
		<link>http://crankyflier.com/2009/08/22/cranky-on-the-web-august-17-21/</link>
		<comments>http://crankyflier.com/2009/08/22/cranky-on-the-web-august-17-21/#comments</comments>
		<pubDate>Sat, 22 Aug 2009 14:28:52 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[BNET]]></category>
		<category><![CDATA[Delta]]></category>
		<category><![CDATA[Frontier]]></category>
		<category><![CDATA[Labor Relations]]></category>
		<category><![CDATA[LAX - Los Angeles]]></category>
		<category><![CDATA[Southwest]]></category>
		<category><![CDATA[United]]></category>
		<category><![CDATA[Virgin Blue]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=3392</guid>
		<description><![CDATA[Just a little heads up before we get to the weekly links &#8230; I&#8217;ll be at the National Business Travel Association NBTA conference next week so my posting schedule may be a little off. I will do my best to keep a regular schedule. If you&#8217;ll be at the show, let me know! Labor Issues [...]]]></description>
			<content:encoded><![CDATA[<p>Just a little heads up before we get to the weekly links &#8230;  I&#8217;ll be at the National Business Travel Association NBTA conference next week so my posting schedule may be a little off. I will do my best to keep a regular schedule. If you&#8217;ll be at the show, let me know!</p>
<p><a href="http://industry.bnet.com/travel/10003149/labor-issues-thwart-southwests-efforts-to-buy-frontier/">Labor Issues Thwart Southwest&#8217;s Efforts to Buy Frontier</a> &#8211; <em>BNET</em><br />
Southwest lost its chance to buy Frontier thanks to labor issues.  It shouldn&#8217;t be a surprise, but it still is.</p>
<p><a href="http://industry.bnet.com/travel/10003117/lax-rent-increase-ruled-not-discriminatory-but-fight-continues/">LAX Rent Increase Ruled Not Discriminatory, But Fight Continues</a> &#8211; <em>BNET</em><br />
LAX tried to increase its rent for those airline not under long term lease, and they just won the first round of the battle.  But there&#8217;s more to come.</p>
<p><a href="http://blog.nileguide.com/2009/08/18/in-search-of-the-elusive-power-port/">In Search of the Elusive Power Port</a> &#8211; <em>NileGuide</em><br />
I wrote this guest post for NileGuide about which airlines have power outlets and where you can find them.  It ain&#8217;t easy.</p>
<p><a href="http://industry.bnet.com/travel/10003160/air-traffic-controller-union-faa-agree-on-labor-deal/">Air Traffic Controller Union, FAA Agree on Labor Deal</a> &#8211; <em>BNET</em><br />
It&#8217;s taken years, but the new administration has finally started working with the air traffic controllers.  They have a tentative agreement.</p>
<p><a href="http://industry.bnet.com/travel/10003198/june-premium-traffic-drops-only-213-percent/">June Premium Traffic Drops &#8220;Only&#8221; 21.3 Percent</a> &#8211; <em>BNET</em><br />
It&#8217;s premium traffic monitor time again, and it&#8217;s ugly . . . again.  But things are getting a bit less bad.</p>
<p><a href="http://industry.bnet.com/travel/10003162/deltas-partnership-with-virgin-blue-causes-pain-for-united-in-australia/">Delta&#8217;s Partnership with Virgin Blue Causes Pain for United in Australia</a> &#8211; <em>BNET</em><br />
Virgin Blue is walking away from its United codeshare down under.
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		<title>Delta and V Australia/Virgin Blue Plan Joint Venture</title>
		<link>http://crankyflier.com/2009/07/09/delta-and-v-australiavirgin-blue-plan-joint-venture/</link>
		<comments>http://crankyflier.com/2009/07/09/delta-and-v-australiavirgin-blue-plan-joint-venture/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 14:01:08 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Delta]]></category>
		<category><![CDATA[V Australia]]></category>
		<category><![CDATA[Virgin Blue]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=3101</guid>
		<description><![CDATA[You know all those low fares we&#8217;ve seen on US to Australia routes lately? That&#8217;s because with two new entrants, there&#8217;s way too much capacity out there and everyone involved is bleeding as they fight for traffic. Now, those two new entrants, Delta and V Australia/Virgin Blue have decided to get together a form a [...]]]></description>
			<content:encoded><![CDATA[<p>You know all those low fares we&#8217;ve seen on US to Australia routes lately?  That&#8217;s because with two new entrants, there&#8217;s way too much capacity out there and everyone involved is bleeding as they fight for traffic.  Now, those two new entrants, <a href="http://finance.yahoo.com/news/Delta-Air-Lines-and-Virgin-prnews-2451428666.html?x=0&#038;.v=1">Delta and V Australia/Virgin Blue have decided to get together a form a joint venture</a>.  Smart move.</p>
<p>I actually touched on this possibility when I <a href="http://crankyflier.com/2009/02/09/across-the-aisle-from-virgin-blue-ceo-brett-godfrey-at-v-australia-launch/">interviewed Virgin Blue CEO Brett Godfrey</a> in February.  When talking about Delta, he alluded to this . . .</p>
<blockquote><p>You might say, well, does Delta want to put their traffic on Qantas in Australia?  A lot of the market flies beyond Sydney, so maybe that&#8217;s an opportunity for us to say, well, quid pro quo . . . .  There&#8217;s some opportunity there.  No discussions held in that regard . . . but that&#8217;s an opportunity.</p></blockquote>
<p>And here we are five months later with a deal in hand.  This partnership will have frequent flier reciprocity, codesharing, and it will ask for antitrust immunity so they can discuss routes and fares.  This seems like it should be an easy one for the DOT to approve, because up until this year, only 2 airlines flew the route.  If this doesn&#8217;t get approved, my bet is that Delta&#8217;s days to Sydney are numbered, so there is a clear benefit to consumers to approving this deal.</p>
<p>It also allows Delta to feed people into Los Angeles from around the US and Virgin Blue to feed people into Sydney (and other gateways) from around Australia.  I would hope that we&#8217;ll see some serious frequency cuts in order to try to get back to a more normal level of capacity on the route.</p>
<p>I was emailing with Dan Webb over at Things in the Sky last night about this, and he was very <a href="http://boardingarea.com/blogs/thingsinthesky/2009/07/09/delta-and-virgin-blue-group-to-form-an-alliance/">interested in what this means for Virgin America</a>.  This type of joint venture certainly diminishes Virgin America&#8217;s importance to V Australia.  If it weren&#8217;t for space constraints, I wonder if V Australia would even rather move over to Delta&#8217;s terminal at LAX and leave Virgin America behind.</p>
<p>This also raises the question about what happens to the Virgin Blue/United partnership.  Right now, Virgin Blue shares United&#8217;s code on flights beyond Sydney in Australia.  I can&#8217;t imagine Virgin Blue would cancel this deal, but I wonder how United will feel about it.  They may very well need the traffic, so it&#8217;s possible it could stay, but that would make for an odd arrangement.</p>
<p>I also find myself wondering if eventually Air France could join this agreement with its LAX to Tahiti flight.  Virgin Blue subsidiary Pacific Blue doesn&#8217;t fly to Tahiti yet, but this could be another interesting twist.</p>
<p>I like this move.  It should help to stabilize the routes between the US and Australia, though it should mean fares will rise for consumers.  Considering that fares are too low to be sustainable right now, that&#8217;s a good thing.
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		<title>Note to Virgin America: Successful Startups Make Money Fast</title>
		<link>http://crankyflier.com/2009/04/15/guest-post-note-to-virgin-america-successful-startups-make-money-fast/</link>
		<comments>http://crankyflier.com/2009/04/15/guest-post-note-to-virgin-america-successful-startups-make-money-fast/#comments</comments>
		<pubDate>Wed, 15 Apr 2009 14:09:43 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Cardinal]]></category>
		<category><![CDATA[Guest Posts]]></category>
		<category><![CDATA[Virgin America]]></category>
		<category><![CDATA[Virgin Atlantic]]></category>
		<category><![CDATA[Virgin Blue]]></category>
		<category><![CDATA[Virgin Express]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=2499</guid>
		<description><![CDATA[Cranky is on vacation, but I&#8217;ve lined up some excellent guest bloggers for you while I&#8217;m gone. Today I have a guest who prefers to go only by &#8220;The Cardinal.&#8221; The Cardinal doesn&#8217;t pull punches, so hopefully this will generate some good discussion on both sides. &#8212; We take as our point of inspiration (or [...]]]></description>
			<content:encoded><![CDATA[<p><em>Cranky is on vacation, but I&#8217;ve lined up some excellent guest bloggers for you while I&#8217;m gone.  Today I have a guest who prefers to go only by &#8220;The Cardinal.&#8221;  The Cardinal doesn&#8217;t pull punches, so hopefully this will generate some good discussion on both sides.</em><br />
&#8212;<br />
We take as our point of inspiration (or exasperation) <a href="http://www.thestreet.com/story/10484047/1/virgin-america-ceo-we-innovate-they-hate.html">Ted Reed&#8217;s recent article on Virgin America</a> from The Street.com.  There are a lot of annoying things about this article, such as the idea that what Virgin America is doing amounts to innovation.  What a crock that is.  But that&#8217;s not what this blog entry is about.  We&#8217;ll get to that after a bit of history.</p>
<p>The list of stupid airline startups since US deregulation in 1979 is very, very long, but Virgin America surely ranks high on that list.</p>
<p>Start with Richard Branson&#8217;s alleged brilliance as an airline entrepreneur.  The man&#8217;s record is uneven at best. The flagship Virgin Atlantic airline is certainly high profile, but a look at its financials (the company is private but provides <a href="http://www.virgin-atlantic.com/tridion/images/companyoverviewnov_tcm5-426059.pdf">some summary data at the end of this document)</a> shows it to be not excitingly profitable.  And note this is an airline that for much of its history was one of only four airlines that was permitted to fly from London&#8217;s Heathrow airport to the US &#8212; you would think that would be a license to mint money.</p>
<p>But then think of the late, unlamented Virgin Express, Branson&#8217;s flop of a European low cost carrier. Among Branson&#8217;s mistakes: picking a Belgian carrier as the foundation of Virgin Express (Belgium has some of the highest social charges and toughest labor laws in Europe) and putting Mesa&#8217;s Jonathan Ornstein in charge of it (whatever Jonathan&#8217;s virtues, he&#8217;s a distinctly American phenomenon who was out of place in Europe).  It&#8217;s no surprise that <a href="http://en.wikipedia.org/wiki/Virgin_Express">Branson ultimately threw in the towel in 2004</a>.</p>
<p>But what about Australia&#8217;s Virgin Blue? Clearly a success, no? Well, yes, but it&#8217;s actually a great example of how it&#8217;s better to be lucky than smart.</p>
<p>Virgin Blue started flying roughly a year before <a href="http://en.wikipedia.org/wiki/Ansett_Australia">Australian carrier Ansett collapsed</a> (for complex reasons but related to the financial trouble of its then partial parent, Air New Zealand.  As a rough guide as to the approximate effect that had on the Australian air travel market, imagine if American Airlines and United suddenly went out of business &#8212; not just bankrupt, but completely out of business. How difficult would it be for any US air carrier to make money in the wake of such an event?  It would be cake.  Heck, even Spirit, Mesa and Frontier would make money in large quantities in such an event. So yeah, Virgin Blue was successful, it would have been very difficult for them not to be very profitable in the wake of Ansett&#8217;s collapse.</p>
<p>You have to hand it to Branson, he has a <a href="http://en.wikipedia.org/wiki/Reality_distortion_field">reality distortion field</a> around him that rivals that of Steve Jobs.  Let&#8217;s think about Virgin America.  What exactly is the unfilled niche that Virgin occupies in the US?</p>
<p>Virgin America is largely going after long-haul domestic flying between major US cities. Is there a lack of capacity in such markets?  No.  In fact there&#8217;s even an existing not-quite-a-startup that does many of the same things, JetBlue, on many of the same routes.  Arguably JetBlue is better at it than Virgin.  JetBlue doesn&#8217;t have the mood lighting that Virgin has, and JetBlue&#8217;s IFE isn&#8217;t quite as snazzy as that of Virgin America&#8217;s, but JetBlue&#8217;s seat-pitch is a heck of a lot better than that of Virgin America (at least Virgin America&#8217;s economy-class pitch &#8212; JetBlue obviously doesn&#8217;t do a first class, but then its single class product is already pretty dang comfy) and JetBlue&#8217;s in-flight service is really quite good.</p>
<p>Yet Branson convinced a bunch of financiers to throw money at him to start Virgin America.  Chalk it up, perhaps, to a minor moment of wretched excess &#8212; minor at least relative to the rest of the financial crisis. Yeah, so a bunch of financiers ponied up some hundreds of millions for a dumb airline concept. Big deal. This was at the same time that Swiss bank UBS was doing real estate deals that ultimately cost it $38bn in writeoffs.  So much, much dumber things were being done at the same time.  It could have been worse.  And the Virgin America backers weren&#8217;t alone &#8212; there were the folks who lost their shirts with Skybus at about the same time.</p>
<p>Just how poor was Virgin Amerca&#8217;s concept is apparent from its appalling financial results.  Cranky did a good job <a href="http://industry.bnet.com/travel/1000645/a-detailed-review-of-virgin-americas-substantial-losses/">covering their dismal historic financials here</a> and <a href="http://www.thestreet.com/story/10484047/1/virgin-america-ceo-we-innovate-they-hate.html">Ted Reed covers the 4th quarter of 2008</a> in his piece referred to above.</p>
<p>And now we&#8217;re getting to what this blog entry is about.  The most exasperating thing in Ted Reed&#8217;s piece is the ill-advised statement by Virgin America CEO David Cush at the end:</p>
<blockquote><p>&#8220;We are not profitable, and you would not expect a new airline to be profitable,&#8221; he said. &#8220;But we have no debt to be renegotiated, no need to go to the capital markets and we continue to believe we will be profitable in 2011.&#8221;</p></blockquote>
<p>[The Ted Reed story initially said 2011, which I know because I saved a copy.  Checking it recently, it now says 2010, but there's no notice of a change, which is poor practice on the part of Ted and The Street -- the kind of thing the media is not supposed to do. It doesn't matter much whether it's 2010 or 2011, the same point applies, but don't be surprised when you click thru and see 2010 rather than 2011.]</p>
<p>Huh? I suppose you can chalk some of Cush&#8217;s nonchalance up to the fact that he previously worked for American Airlines.  With that background he probably thinks that you wouldn&#8217;t expect any airline to be profitable, period.  But Virgin America started flying, finally (after a year or two of delay) in 2007 &#8212; it&#8217;s highly unlikely Virgin America&#8217;s long-suffering investors were sold this puppy on the basis of no profits until 2011. Over five years from investment to break-even? That&#8217;s a joke.</p>
<p>Yeah, lots of startups are unprofitable &#8212; but then most startups fail, and they primarily fail because . . . they don&#8217;t make money.  Whereas successful startups do the opposite.  They make money (what a concept).  JetBlue started in 2000 &#8212; it was profitable in 2001, and that, as you will recall, was a really bad year for airlines.  Then-tiny (and still, today, small) Allegiant came out of bankruptcy in 2002 &#8212; in 2003 it was profitable (and has not had an unprofitable year since).  ValuJet (now AirTran) was immediately and spectacularly profitable, going public within a year of startup in 1994.  In other words, there&#8217;s a strong record of good airline startups making money more or less out of the box.</p>
<p>About the only two startups that weren&#8217;t immediately successful that are still on the scene are Frontier and Spirit.  Frontier limped along for years before making money, and of course is now bankrupt.  Spirit has absorbed (in the form of awesome losses) hundreds of millions of dollars in private equity over the last five or more years and may finally become profitable this year.  Neither Spirit nor Frontier have evolved in a manner an investor would appreciate.</p>
<p>There&#8217;s no worse position to be in than to be a startup airline with cash remaining and a concept that doesn&#8217;t work.  Skybus found itself in the same position about a year ago, and to the great credit of its board, they had the sense to shut it down.  They didn&#8217;t have to, they could have kept floundering around and for all we know they might still be with us today (airlines being notoriously hard to kill).  But in an all-too-rare (in the airline biz) moment of responsibility, they faced reality squarely in the face and did the right thing.</p>
<p>Unfortunately there are a lot of big egos on the line at Virgin America, and big egos are highly susceptible to believing their own bullsh*t.  There&#8217;s a good chance that the unfilled market niche Virgin America is really in is that of stroking the aforementioned egos.</p>
<p>&#8212;<br />
<em>The Cardinal is a long time industry observer, who is currently a [redacted] at [redacted].  Prior to working at [redacted], he worked at [redacted], [redacted] and [redacted].  He resides in [redacted] and in his spare time enjoys [redacted with extreme prejudice].</em>
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		<title>V Australia Coming to the US</title>
		<link>http://crankyflier.com/2008/04/01/v-australia-coming-to-the-us/</link>
		<comments>http://crankyflier.com/2008/04/01/v-australia-coming-to-the-us/#comments</comments>
		<pubDate>Tue, 01 Apr 2008 14:05:07 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[LAX - Los Angeles]]></category>
		<category><![CDATA[V Australia]]></category>
		<category><![CDATA[Virgin Blue]]></category>

		<guid isPermaLink="false">http://crankyflier.com/2008/04/01/v-australia-coming-to-the-us/</guid>
		<description><![CDATA[You may have heard of Australia&#8217;s second largest airline, Virgin Blue, but you probably haven&#8217;t heard of V Australia. That&#8217;s because until yesterday, it didn&#8217;t really exist. V Australia is Virgin Blue&#8217;s new long haul arm. It launched officially yesterday as the US and Australia signed an open skies agreement which allowed the airline to [...]]]></description>
			<content:encoded><![CDATA[<p>You may have heard of Australia&#8217;s second largest airline, Virgin Blue, but you probably haven&#8217;t heard of V Australia.  That&#8217;s because until yesterday, it didn&#8217;t really exist.<BR><br />
<a href="http://www.flickr.com/photos/crankyflier/2378132817/" title="08_04_01 vaustralia by brettsnyder, on Flickr"><img style="margin: 0 5px; float:left;" src="http://farm3.static.flickr.com/2387/2378132817_e72a8e18d1_m.jpg" width="240" height="162" alt="08_04_01 vaustralia" /></a>V Australia is Virgin Blue&#8217;s new long haul arm.  It <a href="http://biz.yahoo.com/iw/080331/0381575.html">launched officially yesterday</a> as the US and Australia signed an open skies agreement which allowed the airline to start flights between Australia and the US.  First up will be a daily Sydney &#8211; Los Angeles trip beginning on December 15, 2008, just in time for high summer season in Australia.<BR><br />
US-Australia flying has always been an interesting market.  There are really only three nonstop options, and only two are major players.  Of course there&#8217;s Qantas, Australia&#8217;s largest airline, and then there&#8217;s also United.  The third player?  Hawaiian flies from Honolulu to Sydney, but that&#8217;s not a strong option for many people on the Mainland.<BR><br />
Air New Zealand used to fly the route, but they abandoned it several years back.  And Singapore has been trying to fly it for years as well, but Australia&#8217;s protectionist policies won&#8217;t let them in.  This has led to high fares and not nearly enough competition.  Now, there will finally be a third major option.<BR><br />
You might expect V Australia to come in with a torrent of low fares, but really they aren&#8217;t.  Their lowest published fare starts at just 16% below the current lowest published fare (<a href="http://www.virginaustralia.com/au/en/about-us/media/2008/D_020036/">if you believe their own press</a>).  They have been touting a sale fare, but it&#8217;s already sold out for the first two months.  Then again, this is high season, so I wouldn&#8217;t expect many deals.<BR><br />
We&#8217;ll see how much competition really does to lower fares once the shoulder and low seasons come around, but in a market that has previously been so restricted as this one, it should only be good news.
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