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Jun418 Comments
The long awaited day is here. Virgin America and V Australia have finally entered into an interline agreement. It’s a
fairly limited set-up right now thanks to technical limitations, but eventually it will become a full-fledged interline and codeshare agreement.So what do I mean when I say it’s fairly limited? Well, as of now, it can only be booked via V Australia’s call center or a travel agent. Starting June 8, you can also book on on the V Australia website. But nothing can be handled from the Virgin America side of the house.
There is also no frequent flier reciprocity at this point. You can only earn frequent flier points in the program of the operating carrier. That means Velocity points for the Transpacific flight and eleVAte points for the domestic US run.
So why is this so limited? It’s the same thing that prevented this whole thing from getting off the ground until now . . . technical issues on Virgin America’s side. According to Virgin America spokesperson Abby Lunardini, Virgin America and V Australia are “working towards reciprocal interline and codesharing agreements ultimately. We hope to have that functionality in our VX systems sometime in 2010.” The timeline is similar for reciprocal frequent flier earning, though that should be in early 2010.
Until then, at least you’ll be able to transfer your bags directly.
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Feb14
This Week on BNET (Feb 8 - 13)
Filed under: Advertising, AirTran, BNET, Continental, Inflight Entertainment, MKE - Milwaukee, Schedule Changes, Seats, Southwest, Technology, US Airways, V Australia, Virgin America;No CommentsShould Continental Continue to Host Events for Its Best Fliers?
Continental just finished up its annual FlyerTalk event. It’s not cheap, but should they continue to spend this money on their best customers?
V Australia’s Decision on Which Business Class Seat to Use
You would have thought that V Australia would choose the seat Virgin Atlantic pioneered, but they didn’t, and there had to be good reason.
US Airways’ Strong December On-Time Performance
December was a miserable month for just about everyone thanks to awful weather, but US Airways ended up outperforming.
AirTran Adds Flights in Milwaukee
Midwest keeps shrinking but AirTran is jumping in to pick up the slack. The airline announced a slew of new flights.
LAX and United Agree to Free Up Gates
United and LAX have finally settled their long running dispute over gates and more. This can only improve things for passengers at the airport.
Finding Good Usage Numbers for Onboard Wireless Internet
Airlines are cautiously rolling out tests of onboard wireless, but when will we see reliable usage numbers so they can make decisions? Soon.
Is Southwest’s SI Swimsuit Model Airplane Backfiring?
If you see a half-naked woman on a Southwest airplane, it’s not an illusion. It’s an SI swimsuit model, but was it a good idea?
Virgin America Should Be Considered “American” for Now
Alaska is questioning Virgin America’s “American-ness” but I find myself defending the airline. This is just an attempt to push them out of business. -
Feb9
Across the Aisle from Virgin Blue CEO Brett Godfrey at V Australia Launch
Filed under: Across the Aisle Interviews, Alaska Airlines, Northwest, United, V Australia, Virgin America;3 CommentsI had the chance to speak with Virgin Blue
(owners of V Australia) CEO Brett Godfrey at the V Australia launch on Friday, and he had plenty to say about V Australia’s future partnering plans, the subject we just recently discussed here.
For the first time, I bring you an Across the Aisle interview in video form. It’s less than four minutes, but you’ll hear Godfrey talk about Alaska, Virgin America, Northwest, and others. I found him to be quite knowledgeable about his business and friendly as well. His answers seemed genuine and not full of the PR-speak that I’m used to seeing. See for yourself, and be sure to come back after the video for my thoughts below.
I think Godfrey made a lot of sense in the video. V Australia wants to partner with anyone and everyone who can benefit them, and that’s a smart way to operate (similar to Alaska, actually). I’m glad to hear that the mystery of why they weren’t partnering with Virgin America has now been solved. It’s simply a technology issue that’s causing the delay, as suggested by commenter Ellis Taylor.
Virgin America was crowing about how great it was that they were doing a lot of their tech work in house, but I think it’s clear that the strategy has been quite problematic. There was never any question that they would want to codeshare with other Virgin airlines from the very beginning, so it now seems that the reservation system choice was a costly mistake.
Meanwhile, V Australia will continue to partner with everyone that makes sense for the airline. As I mentioned in the video, I could see a deal between them and Delta being a smart move. Their flight times are complementary and they could feed each other on both ends. Clearly, Godfrey seems up for that, but it will be interesting to see what happens next.
Click if you missed my overview of the Friday launch event. -
Feb911 Comments
Friday marked the first aircraft delivery for V Australia, Virgin Blue’s long haul arm that will inaugurate service on February between Sydney and Los Angeles. On the way down from Boeing, V Australia brought the plane to LAX for a reception and viewing of the onboard product, and I was able to get on board. First thoughts? Coach and Premium Economy seem to be quite good, but Business, while good, is not quite best-in-class.
Usually we get picture-perfect Southern California days for these events, but Friday was filled with cloudy skies and rain. That didn’t stop V Australia from throwing a heck of party. There were free drinks, trendy seating areas, loud music, and of course, famous folks (I’m pretty sure I saw Chase from House there). In other words, it’s exactly what you’d expect from a Virgin airline, though probably not the best way to spend money in these lean times.
Though
there was a lot to like at the event, it started out on a sour note when they brought members of the USC marching band and cheerleading squad out to greet the plane. As a UCLA fan, I couldn’t support that at all. (Ok, maybe the cheerleaders did look pretty good.)
Finally, the plane arrived and Sir Richard Branson went into PR mode. He came out on to the wing with some members of the crew and popped open a bottle of champagne. At that point, it started to rain so people started to retreat into the tent where LA Mayor Antonio Villaraigosa fawned all over Branson for bringing jobs to the area, and Branson announced on stage that the airline would begin 3 times weekly flights from LA to Melbourne in addition to the already announced flights to Sydney and Brisbane. Flights from Sydney to Johannesburg were also announced.
After that, it was time to go on the plane. I joined Grant Martin from Gadling (click for Gadling’s coverage) and Juliana Shallcross from Jaunted (click for Jaunted’s coverage) along with the rest of the media in a preview tour. First impression of the airplane? It looked like a Virgin bird, and that’s not a bad thing at all.
As usual, there was mood lighting in full
effect. We settled down at the bar toward the back of Business Class as Branson and Villaraigosa popped another bottle of champagne and made a toast to the airline. At that point, they turned the lights down and showed off the nighttime lighting which projects stars on the ceiling. Branson actually said that he wanted to get a skylight in the bar, but Boeing told him that wouldn’t happen.
Another reason it seemed like a Virgin plane? Padded toilet seats. I’ll let you connect the dots on that one.
Let’s get to what matters here. The Business Class product was
nice, but it isn’t the best in its class. Despite what you might expect, the airplane does not have the herringbone configuration that Virgin Atlantic pioneered. Instead, they’ve opted for a 2-3-2 configuration that is forward-facing and is said to go fully flat.
My friend Paul and I tried the seat out (you may remember him from previous events at LAX), and while it was comfortable, the bed didn’t feel completely level to me. That could have just been me though, but it wasn’t bad. The biggest problem? If everyone is sleeping, there’s a lot of climbing required to get to the aisle from the window seat. And nobody is going to want to be in that dreaded middle seat. The footrest was also sort of awkward and I couldn’t quite figure it out.
One quick tip - if you’re flying in Business, I’d go for row 5. It’s separated from the rest of the Business Class, and it’s very private back there.
If you’re flying Premium Economy, you’re going to get a very comfortable leather seat with 38 inches of pitch. I personally liked the little flat square at the end of each armrest that acts as a cupholder when the tray isn’t being used.
Coach has about 32 inches of pitch, so it’s about average (though better than United’s Economy Minus by an inch). My friend noted that the color scheme was going to show a lot of dirt, and these aren’t leather seats. So there could be some cleanliness issues here. Overall however, it was a relatively
normal-feeling coach seat with decent legroom. So why do I say it’s best in class? The inflight entertainment.
Every seat has Red, the same system Virgin America uses, though it won’t have live television. Oh, and unlike Virgin America, coach seats don’t have power outlets (Business and Premium Economy do). Very lame.
But overall, I’d say the seats were good and relatively comfortable, something that’s very important for the long haul flights they’ll be operating. Hopefully this added competition will help keep prices lower on a route that has historically been filled with high fares. I’m glad to see V Australia flying this route, and I think they’ll do well.
Stay tuned for part two to be posted soon with my interview with Brett Godfrey, CEO of Virgin Blue Group (owner of V Australia).
To see all my pictures from the day, visit my Flickr Photoset. -
Feb220 Comments
I received a note from a reader down under recently pointing out that Aussies can now book flights to Seattle on the V Australia website. Is this the long-anticipated codeshare with Virgin America finally showing its head? Nope. It’s actually a
codesharepartnership with Alaska. For some reason, I don’t remember this deal being announced. Did I miss something?
If you’d like to check it out, you have to go to the V Australia site in Australia. You can’t book trips from Seattle, at least not yet, but those in Australia can fly to either LAX or beyond to Seattle. What happens if you choose Seattle? Take a look.It doesn’t appear to be a codeshare, because it shows as an Alaska Airlines flight number, but you can book the entire itinerary on the V Australia site. This just seems so strange to me. V Australia’s Sydney flight gets you to LA at 430p (that shifts to 5p later on in the year). Those flying to Seattle come over to Terminal 3 at LAX, but instead of taking the 710p flight to Seattle on Virgin America, they’ll take one of several Alaska flights around the same time.
On the way home, Alaska makes you sit at LAX for almost 4 hours before the V Australia flight goes back to Sydney. On the other hand, Virgin America could get you to LA with only 1 hour 10 minute layover, something that’s just about perfect for a domestic to international connection that doesn’t require changing terminals.
I’m not sure why Virgin America isn’t carrying this traffic, but it absolutely should be doing it. Why hasn’t this codeshare happened yet?
[Updated 2/2 @ 528p to fix codeshare language]

