Browsing Posts in Ryanair

Everyone remember Lumexis? They’re the guys that showed me their new very light and kind of awesome inflight entertainment system that US Airways tested awhile back. Earlier this week, Lumexis announced that they had signed up their first customer, and I’ve been trying to figure out who it is ever since. Let’s see if you guys have any ideas. Here’s what we know.

  • That announcement said that they had “been awarded a large order for its FTTS™ (Fiber To The Screen™) Audio-Video-On-Demand, In-Flight Entertainment Systems for installation on the new customer’s fleet of 737-family aircraft.”
  • This new customer will have entertainment but will also use the system to “support in-seat purchases by travelers of an array of products and services.”

With this information, Runway Girl started a conversation trying to figure out who it might be. I’ve uncovered an additional piece of info that dramatically narrows the field.

Who is the New Lumexis Partner?

I asked Lumexis for further detail, and while they wouldn’t tell me much, they did say that “it is a full fleet installation.” Aha! So it can’t be an airline with just a large 737 fleet. It has to be an airline with a large fleet made up only of 737s. There are four possible suspects that come to mind.

  • Southwest
  • Alaska
  • Ryanair
  • Gol

Of these three, I would say Southwest is least likely. They don’t offer an “array” of products and services to sell onboard, so that seems suspect unless it’s part of a massive change for them. Gol is possible, I suppose, but I don’t have a feeling either way. Alaska and Ryanair, however, both would have good reason.

We know that Alaska likes to offer a good product onboard, and they aren’t shy about charging fees for things. We also know that they’ve been fighting Virgin America really hard, and this would help them get toward product parity. They also have a growing long haul network and a significant Hawai’i presence that can’t use live television because it’s outside of the service area. This would seem like a perfect solution.

On the other hand, nobody knows how to sell like Ryanair. If this system could somehow let them increase their onboard sales, it might be a rock star for them. They can, of course, charge for the entertainment itself, though when they tried to use portable units for sale before, it flopped and they removed them quickly.

Who else has a large 737-only fleet that could be in the running? I eliminated WestJet already since they have LiveTV. What am I missing? Anyone else?

What say you?

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It’s incredible to think about how the title of a post or article really sets the tone for a story. For example, if you saw the recent Dow Jones article entitled “Ryanair To Ban Check-In Baggage And Airport Check-In,” you might be surprised to know that it’s referencing the exact same piece of news that I’m discussing here today. The Load Your Own Bags on Ryanaironly difference? I see some good in this idea while Dow Jones is clearly going for the sensational, eye-catching headline.

Now before we get into this, I should start by saying that I doubt it’ll actually happen. Ryanair chief Michael O’Leary loves to spout off about his dreams about the future of Ryanair, but that doesn’t mean it will happen. We’re still waiting to see those pay lavs, right? But I think O’Leary’s head is in the right place here.

Yes, it’s true that O’Leary wants to ban checked baggage. Sounds like a bad plan if you like to bring a lot of stuff, but this wouldn’t really prevent you from doing that. Because while he wants to ditch checked baggage, he’d be happy to let you carry on as much as you can drag to the plane. Are you envisioning overhead bins and aisle packed to the gills with bags? Well if they run out of room, they’ll just start putting the bags in the belly, like they do today on regional jets that can’t handle those rollerboards.

If you think about this from a cost savings perspective, it makes sense. You really don’t need ticket counters or any place to for customers to interact with you outside security in this scheme. You also don’t need the complicated luggage transport systems and baggage carts that currently fill the underbelly of every airport. You then need fewer people working on the ramp as well, because you’re making the passengers do the work instead.

For passengers, they’ll have to drag their own luggage all the way to the plane, and I’m pretty sure this will make security lines even more miserable, but if you’re paying a penny for a flight, then you’ll probably just deal with it. And just imagine – no more checked bag fees! Not happy about schlepping all those bags through the airport? I’m sure Ryanair will offer you a pushcart . . . for a fee.

Despite all the decent possibilities of a system like this, I still don’t think it will happen. Why? The government. Any time a plan touches the security process, the government gets involved, and I’m sure they won’t like this idea at all. Oh, and all those carry-on restrictions mean that a lot of passengers who travel with things like guns and knives, not to mention liquids in large containers, will have to fly someone else.

Then there’s the issue of weight and balance in the belly. With carry-on bags, you won’t know how much luggage you’ll have and how it should be spaced out in the aircraft until people board. That will likely delay aircraft turn times, and it will make for a mess of a situation right before departure.

So I don’t think we’ll see this plan come to fruition, but there certainly are some merits to it. At the very least, it’s a creative way to reduce costs, and this industry can certainly use more creativity.

[Original image from wicho via Flickr]

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All the Ryanair buzz this morning is about some casual comments made by Michael O’Leary suggesting he wants to charge people to use the lav onboard. Well of course he does. Even if he is successful in this plot, it’s not nearly as big of a deal as the announcement earlier this week that Ryanair will ditch ticket counters at airports to save money. That could have much larger consequences for travelers than simply having to pay to pee.

This scheme certainly brings up plenty of questions. First of all, how do you check a bag? Fear not, there will still be a bag drop for the anticipated 1 in 5 people that need to check a bag, but that’s about it. I think the plan is to have people check their bags online, tag them, and then drop them off and be done with it. You won’t be able to do anything else until you’re behind security, but the cost savings here may spur Ryanair to actually reduce the bag check fees.

There are undoubtedly going to be some major hiccups here in the short term as they settle into this new routine. Only 75% of people check in online now, so those remaining 25% will have to change their behavior or be out of luck. The communication piece on this change is critical, and I imagine that Ryanair’s best efforts won’t be nearly enough to get 100% compliance.

The good news is that you can check in online up to 14 days in advance. So the excuse of not having internet access for two straight weeks before your flight seems highly unlikely. But what if you happen to forget or you didn’t read the fine print saying you have to check in at home? Will you still be able to check in at the airport on a kiosk? Even if you can, what if you get stuck on a delayed train (if you’re in London, that’s just a given), and you miss your flight? Can you still get through security with your expired boarding pass? Or will you be stuck and out of luck?

There are plenty of scenarios like these that may happen infrequently, but they still will happen. Over the first few months of this plan, Ryanair is going to have to learn about these corner cases, and it’s not going to be a pleasant learning experience for the passenger. Of course, if you buy your ticket for a penny, you’ll suck it up and deal with it.

It’s basically going to be like a bus now, except they’ll frisk you before you get to the door and you can’t pay your fare onboard. But like the bus, nobody will be around to help you figure things out beforehand. You’ll just have to be good at getting around on your own. If you aren’t, well, Ryanair will probably tell you to fly someone else.

Something tells me the cost savings will be worth it for them.

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Yes, this is a post about Italy, but believe it or not, Alitalia isn’t the main focus. It’s the bungling Italian government that has caught my eye once again for their plans to help Alitalia and kick low cost carriers to the far corners of the Rome metro area. If your flag carrier can’t win through competition, might as well play dirty and help them out, right? Sheesh.

I don’t speak Italian, so my understanding of the situation relies on Google Translate and a Ryanair press release. Here’s what seems to be happening.

Noise has been a sensitive issue for those living around Ciampino airport, a mere 10 miles from central Rome. The airport had been growing with Ryanair and EasyJet having substantial operations along with smaller operations from Wizz and, apparently, an airline called Romavia (which still flies a 707?!). Alitalia and pretty much everyone else fly from Leonardo da Vinci Airport at Fiumicino, about 25 miles from the city center.

The region’s government decided to turn Viterbo, an old military base about 60 miles north of the city into the third airport for the area. Just to get an idea for how far out this place is, take a look at this map:

If they want a third airport, that’s there own business, but now all the noise complaints caused them to run a study. According to Ryanair, the results prove that there isn’t a huge noise issue, but the region’s government is still looking to shrink or shut the airport anyway. It wouldn’t surprise me.

Raise your hand if you know who would get the biggest benefit by having Ryanair and EasyJet move to the far away Viterbo airport. That’s right, it’s our good friends at Alitalia.

If anyone knows more about this story AND speaks English, hit the comments. By the way, if you just want to complain about the noise around the airport, don’t bother. That airport is one of the oldest in the world – it’s been there since 1916 – so you knew what was there when you moved in.

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It’s amazing how much traction a false story can get. Last night, it was supposedly leaked that Ryanair would announce in its earnings call today that it would begin transatlantic flights very soon. Today, it was proven that the rumor wasn’t true . . . yet.

Michael O’Leary has been quite vocal in the past in saying that it would happen (remember beds and blowjobs?), but he reiterated today that the time is not yet right. He’s waiting for it to become easy to get airplanes for cheap on the used market. Once that happens, he’ll start it up.

Listen to the BBC interview with Michael O’Leary for details.

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