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	<title>The Cranky Flier &#187; American</title>
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		<title>American Upgrades Business Class, Downgrades Coach on Widebody Fleet</title>
		<link>http://crankyflier.com/2012/05/10/american-upgrades-business-class-downgrades-coach-on-widebody-fleet/</link>
		<comments>http://crankyflier.com/2012/05/10/american-upgrades-business-class-downgrades-coach-on-widebody-fleet/#comments</comments>
		<pubDate>Thu, 10 May 2012 10:45:52 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[777]]></category>
		<category><![CDATA[American]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=9464</guid>
		<description><![CDATA[Last Friday I received an invitation from American to an event that would show off the &#8220;company&#8217;s aircraft modernization plans while onboard an American wide-body jet.&#8221; Sounded good, but that event was yesterday and with less than a week&#8217;s notice, I couldn&#8217;t make time. I was, of course, eagerly awaiting the news. In the end, [...]]]></description>
			<content:encoded><![CDATA[<p>Last Friday I received an invitation from American to an event that would show off the &#8220;company&#8217;s aircraft modernization plans while onboard an American wide-body jet.&#8221;  Sounded good, but that event was <a href="http://www.flickr.com/photos/crankyflier/7167586660/" title="American's New Widebody Refurb by brettsnyder, on Flickr"><img style="margin: 5px 0 5px 5px; float:right;" src="http://farm8.staticflickr.com/7100/7167586660_11da8ea442.jpg" width="367" height="500" alt="American's New Widebody Refurb"></a>yesterday and with less than a week&#8217;s notice, I couldn&#8217;t make time.  I was, of course, eagerly awaiting the news.  In the end, it wasn&#8217;t quite the announcement I would have hoped.  The news is <a href="http://aa.mediaroom.com/index.php?s=43&#038;item=3507">good for business class (eventually), but mixed at best (that&#8217;s being generous) for coach</a>.  </p>
<p>It&#8217;s very strange that they brought everyone to Dallas for this event, because while they did hold it on a widebody, it was on an airplane that didn&#8217;t have the new product onboard.  Why?  Because the work to upgrade the seats on the fleet won&#8217;t even begin until 2014.  Why bother to announce something that&#8217;s two years away from even starting?  Seems like a show for the bankrupcty court to me.  I found it highly amusing that the same day, US Airways put out a release announcing it was <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=196799&#038;p=irol-newsArticle_print&#038;ID=1693903&#038;highlight=">done putting flat beds on its A330s</a>.  American still hasn&#8217;t started.</p>
<p>For the 10 new 777-300ERs being delivered starting this year, there isn&#8217;t much news over what has already been leaked out by the airline over the last few months.  One thing that still hasn&#8217;t been cleared up is whether American will be doing 9 or 10-abreast on the 777s.  There were conflicting reports from the event, but looking at the seat counts, it looks like the airline is going with the tighter 3-4-3, 10-abreast configuration on all 777s in coach.  But let&#8217;s forget about the 777-300ER and instead look at the existing fleet, which was what yesterday&#8217;s announcement was really about.</p>
<p><strong>Boeing 777-200 &#8211; 47 in the fleet</strong><br />
The current flagship aircraft will be undergoing a fairly dramatic makeover.  It looks like it will get the same seats as on the 777-300ER throughout with one big difference.  All 47 airplanes will lose First Class and become two-cabin.  Hmm, maybe they&#8217;ll just take the First Class seats on these planes and plop them on to the 777-300ERs.  This means that the only airplanes with true international First Class in the entire American fleet will be those 10 lonely 777-300ERs.  That&#8217;s a big change for the 47 airplanes that have it today.</p>
<p>Let&#8217;s do a little math.  The 777-200s today have 16 seats in First and 37 in Business.  Those 53 seats will be replaced with &#8220;up to&#8221; 45 of the new Business Class seats.  I would imagine that would take up about same or even a little more floor space even with fewer seats.  But the more interesting math is in the back of the bus, where it goes from 190 coach seats to &#8220;up to&#8221; 45 Main Cabin Extra and &#8220;up to&#8221; 170 coach seats.  I don&#8217;t see how that&#8217;s in any way possible to net 25 more coach seats unless the airline adds an extra seat in each row.  This has to be 10-abreast in a 3-4-3 configuration, unless they&#8217;re using &#8220;up to&#8221; to mean they might back down.  But with Main Cabin Extra, American&#8217;s version of Economy Plus, at 45 seats, it seems that cabin will be 5 rows of 9-abreast seating no matter what.  </p>
<p>If you can sit up there, you&#8217;re in much better shape, but it might be tough.  <a href="http://boardingarea.com/blogs/viewfromthewing/2012/05/09/american-announces-their-new-business-class-seat-fleet-wide-and-other-premium-cabin-news/">American elites and elites on partner airlines will be able to sit there for free</a>, so that&#8217;s going to mean a lot of demand.  It&#8217;s even more pronounced on the 767 as I mention below.</p>
<p>If you do end up in the back, American hopes to make you forget about that by having a bunch of audio/video on demand programming and internet access, just like on the 777-300ER.</p>
<p><strong>Boeing 767-300</strong><br />
The workhorse of the fleet is getting a makeover as well, um, sort of.  Well, ok, some the fleet is eventually getting a makeover beginning in a couple years.  </p>
<p>There are 58 767-300s in the fleet today and &#8220;up to half&#8221; will be fixed up and made to look pretty.  There will be a flat bed in business with direct aisle access, but I assume it&#8217;s not the same seat that will be on the 777s.  That seat just doesn&#8217;t fit very well into a cabin the width of a 767, so the airline will have to use something else.  While this is just my assumption, it seems to be confirmed by the fact that unlike on the 777s, inflight entertainment won&#8217;t be in the seat.  That&#8217;s right; American will continue to distribute tablets for business class travelers as is done today.</p>
<p>In coach, it doesn&#8217;t look like things are changing much at all.  Today, the 767s have overhead monitors, and I&#8217;ve confirmed with American that&#8217;s not changing.  That&#8217;s just weak.</p>
<p>The only change appears to be the addition of a very tiny section of Main Cabin Extra seating on this airplane.  By tiny, I mean a mere 14 seats in two rows.  Compare this to United which puts more than 50 seats in Economy Plus and Delta with 30 to 40 in Economy Comfort on the same aircraft type and this is not very competitive for all those elites looking for relief.</p>
<p>Why would American do that?  Probably because it&#8217;s easy.  The new 767 configuration will have 167 seats in coach, the same number that currently sit behind the overwing galley and lavs.  There are four rows of coach in front of that galley which will apparently become two rows of Main Cabin Extra (and will likely lose some space thanks to the new biz configuration).  So it will be very nice up there if you can find a way to get a seat.  Competition is going to be very tough to get one of those and there are going to be some seriously unhappy elites.</p>
<p>The way I look at this is that American is doing the bare minimum it can get away with on the 767 until it retires those airplanes.  The problem is that apparently the <a href="https://twitter.com/#!/hharteveldt/status/200254558914617344">first won&#8217;t be retired until &#8220;2015(ish)&#8221;</a>.  Who knows how long it will take for there to be no airplanes left with the old seats.  It could be years and years.</p>
<p>&#8212;<br />
None of the timing issues of this whole thing will stop American from crowing about how it will offer direct aisle access to every one in business class.  I counted <a href="http://aa.mediaroom.com/index.php?s=43&#038;item=3507">NINE mentions of direct aisle access</a> in the press release.  Why the heck is it focusing so much on that?  Because it&#8217;s pretty much the only thing that differentiates American from United in a good way.  Delta has long been working toward its plan to have direct aisle access for all business class seats, and it will get there way before American.  But United continues to have all window seats blocked from the aisle by another seat.  And on pre-merger United 777s, there are also two middle seats in each row that don&#8217;t touch the aisle.  So this is American&#8217;s effort to show that it&#8217;s better than United.</p>
<p>I&#8217;m really mixed on this announcement.  In Business Class, it&#8217;s a very clear improvement.  But coach travelers are really getting the raw end of the deal, despite American&#8217;s effort to de-emphasize the bad news.  Yes, on the 777, coach passengers get better in-seat entertainment, but they also get narrower seats with one more per row.  On the 767 in coach, it seems to me that nothing changes at all.  The 767s won&#8217;t even get wifi.  Main Cabin Extra is nice, but on the 767 there are so few seats that I bet it makes people more angry than not because they can&#8217;t get it.</p>
<p>In other words, this looks like the airline has put together a nice show for the court to make it look like it&#8217;s really making big changes, but there are some real negatives here.  Even forgetting about those issues, the retrofit doesn&#8217;t begin for two more years, so this announcement is quite premature from a traveler standpoint.
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		<title>US Airways Takes a Huge Step Toward Acquiring American</title>
		<link>http://crankyflier.com/2012/04/23/us-airways-takes-a-huge-step-toward-acquiring-american/</link>
		<comments>http://crankyflier.com/2012/04/23/us-airways-takes-a-huge-step-toward-acquiring-american/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 10:45:49 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[Mergers/Finance]]></category>
		<category><![CDATA[US Airways]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=9344</guid>
		<description><![CDATA[For those who like to continue to point out that a US Airways bid for American in bankruptcy will fail just like the bid for Delta in bankruptcy failed, Friday&#8217;s news that the airline had won backing from the American labor unions should finally prove that this is a very different animal. US Airways now [...]]]></description>
			<content:encoded><![CDATA[<p>For those who like to continue to point out that a US Airways bid for American in bankruptcy will fail just like the bid for Delta in bankruptcy failed, Friday&#8217;s news that <a href="https://public.alliedpilots.org/apa/AboutAPA/APAPublicNews/tabid/843/ctl/ArticleView/mid/1242/articleId/1095/AA-Unions-Join-in-Support-of-AA-US-Airways-Merger.aspx">the airline had won backing from the American labor unions</a> should finally prove that this is a very different animal.  US Airways now has the inside track to taking over American.  I&#8217;d say the chances of American coming out of bankruptcy independently are now pretty slim.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6955919282/" title="American Labor Supports US Airways Merger by brettsnyder, on Flickr"><img src="http://farm9.staticflickr.com/8167/6955919282_5e1c8a3096.jpg" width="500" height="375" alt="American Labor Supports US Airways Merger"></a></div>
<p>Remember, with Delta, US Airways didn&#8217;t try to get labor&#8217;s buy-in but it would have had trouble anyway.  The US Airways plan then was to shrink the combined airlines, and that doesn&#8217;t sit well with labor.  Meanwhile, Delta was able to rally its workforce and a huge groundswell of support to &#8220;Keep Delta My Delta&#8221; sprung up.  That couldn&#8217;t be further from what&#8217;s happening at American.</p>
<p>US Airways doesn&#8217;t want to shrink, but more important than that, at American, labor hasn&#8217;t respected management for a decade.  Sure, there&#8217;s a new CEO in town but Tom Horton is still part of the same regime.  His announced plans for labor involved so many cuts to wages and jobs, that it wasn&#8217;t hard for US Airways to come in with a better plan.</p>
<p><strong>Revenue Growth, Not Just Cost Cuts</strong><br />
See, the current management team at American blames nearly all of its problems on its costs.  Sure, that&#8217;s an issue, but Doug Parker, Scott Kirby, and the rest of the US Airways team know that there&#8217;s a big revenue problem as well.  Fix that, and you don&#8217;t need to slash labor to the same extent.  That&#8217;s music to the unions&#8217; ears.</p>
<p>The terms that American unions have agreed to will keep 6,200 jobs that would be furloughed under the American plan.  While we don&#8217;t know details of where these jobs will come from, this plan should be a no-brainer for mechanics and those in the airports because they stood to lose the most under the current management team&#8217;s plan.  But what&#8217;s really telling about the potential here is that the pilots and flight attendants have jumped on board.</p>
<p>American&#8217;s misguided plan is to flood the market with a 20 percent capacity increase over the next few years.  Though incredibly misguided, that would mean more jobs for pilots and flight attendants.  So even with that carrot being dangled, they&#8217;re supporting the US Airways plan.  Why?</p>
<p><a href="https://public.alliedpilots.org/apa/AboutAPA/APAPublicNews/tabid/843/ctl/ArticleView/mid/1983/articleId/1097/The-rebirth-of-American-Airlines.aspx">The pilots have been very vocal about it</a>.  In a memo, the message was blunt.  &#8220;The APA leadership does not believe that AMR’s business plan will produce an airline that is viable long term.&#8221;  In other words, they agree with US Airways and most airline analysts that they need some heft to compete with Delta and United.  And they need that heft without organic growth since there&#8217;s no need for more capacity in the market.  US Airways offers that opportunity plus the promise of a very smart management team that can make American competitive again.</p>
<p><strong>A Better Team with a Better Network</strong><br />
The real issue here is that labor has no faith in American&#8217;s management team.  They don&#8217;t believe that the business plan will work (<a href="http://aviationblog.dallasnews.com/archives/2012/04/glading-says-its-nothing-perso.html ">read what the flight attendants say</a>), and they have good reason to feel that way.  They also don&#8217;t trust their management team and haven&#8217;t for years.  In the pilots&#8217; memo, it was pointed out that American has engaged the same attorney the much-hated Frank Lorenzo used with Continental/Eastern.  Things like that do not help build trust.  Neither does a Section 1113 proposal that will result in dramatic cuts.</p>
<p>More importantly, the US Airways efforts have started to help build trust with that management team.  Some have worried that a combined US Airways/American would look like US Airways.  It won&#8217;t.  It will be American but better-run.  The airline will remain American Airlines and will be headquartered right where it is today.  There will just be a better team in place to run a better network.</p>
<p>Keep in mind, this is just an agreement with the unions IF an acquisition happens.  That means there&#8217;s a lot of work to do, but this is a huge first step that might seal the deal.  Why do I say that?  Look at the creditors committee.  </p>
<p><strong>Swaying the Creditors</strong><br />
The unions <a href="http://www.bloomberg.com/news/2011-12-05/american-airlines-creditors-committee-includes-unions-bondholders-banks.html">hold 3 of the 9 seats on the creditors committee</a>, and clearly they support this move.  Boeing sits on the committee as well.  With US Airways affirming the orders on the books, Boeing should be happy since it hasn&#8217;t sold an airplane to US Airways in years.  This creates more opportunity.</p>
<p>The Pension Benefit Guarantee Corporation (PBGC) is also a member.  It has been <a href="http://www.pbgc.gov/news/press/releases/pr12-14.html">downright angry about American&#8217;s plans for its pensions</a>, so you would think that US Airways would present a better option.  And then there&#8217;s Hewlett-Packard.  American has been working with HP on a new reservations system but nothing has come of it yet.  US Airways, however, uses SHARES, a system that HP owns.  You think HP will be onboard?  Oh yeah.</p>
<p>That&#8217;s plenty of votes right there.  If you have the creditors committee behind you, that&#8217;s huge.  Of course, we haven&#8217;t seen what US Airways will offer yet, but you know that if it couldn&#8217;t offer something compelling, it wouldn&#8217;t be putting so much effort into this.</p>
<p><strong>Can it Be Stopped?</strong><br />
What can American&#8217;s current management team do to stop this?  Well, they continue through the process on breaking union agreements in bankruptcy (Section 1113).  Could this move by US Airways make American reevaluate its proposal to try and keep labor?  Probably, but labor is lost.  A new proposal now will be seen as hollow.  I don&#8217;t think American can get labor back, but really it doesn&#8217;t even want to try.  The airline<a href="http://aviationblog.dallasnews.com/archives/2012/04/american-airlines-were-going-a.html"> circulated some talking points</a> that included this:</p>
<blockquote><p>We believe statements of non-binding support from union leaders for alternative proposals are no coincidence given the timing of the 1113 process.</p></blockquote>
<p>Right, it&#8217;s all just a negotiating ploy.  Keep thinking that, American, and you&#8217;ll watch your airline slip away.</p>
<p>I&#8217;m sure there are still ways that American can try to maneuver, but so far it doesn&#8217;t seem to be trying very hard.  It appears to be playing the &#8220;stay the course&#8221; game with a reminder that it has the exclusive right to reorganize until September 28.  What it fails to mention, as has been reported by Holly Hegeman over at <a href="http://planebusiness.com/">PlaneBusiness</a>, is that the while American has the exclusive right, it&#8217;s not true exclusivity.  The creditors can ask the court to end the exclusivity early if there&#8217;s another real option.</p>
<p><strong>What About US Airways Unions?</strong><br />
Yet another common objection to this merger is the tired line that US Airways can&#8217;t get its own house in order, so how could it handle American?  Very well, actually.  The US Airways unions are being cautious, but they should be happy.  US Airways has been clear that it needs to keep wages lower because it can&#8217;t produce as much revenue as the big three from it existing network.  With American, that changes and raises will become possible.</p>
<p>Now, that might not please the pilots union USAPA since that group has acted against its own interests from the start, but that&#8217;s too bad.  American&#8217;s pilots outnumber USAPA members handily.  USAPA will disappear in a merger and then hopefully there will be a rational union leadership that will best represent its members on both sides.  If the legacy American pilots can come to an agreement with US Airways so quickly, then the US Airways pilots would probably be insane not to take that same contract.</p>
<p>In the end, US Airways is making all the right moves right now.  It has now become far more likely that we&#8217;ll see a combination of the two airlines.</p>
<p>[<em>Original photo via Flickr user <a href="http://www.flickr.com/photos/numberstumper/161885151/">numberstumper</a>/<a href="http://creativecommons.org/licenses/by-sa/2.0/deed.en">CC BY-SA 2.0</a></em>]
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		<title>Why American&#8217;s Revenue Plans Aren&#8217;t Good Enough and a Merger Is Needed</title>
		<link>http://crankyflier.com/2012/03/12/why-americans-revenue-plans-arent-good-enough-and-a-merger-is-needed/</link>
		<comments>http://crankyflier.com/2012/03/12/why-americans-revenue-plans-arent-good-enough-and-a-merger-is-needed/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 10:45:41 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[US Airways]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=9083</guid>
		<description><![CDATA[I came across a really interesting research note on American last week that I thought was worth discussing here. Jamie Baker at JP Morgan put out a note entitled &#8220;AMR v6.0: Additional Thoughts on Consolidation.&#8221; There&#8217;s been a lot of talk about how American is focusing on its cornerstone markets, but Jamie points out that [...]]]></description>
			<content:encoded><![CDATA[<p>I came across a really interesting research note on American last week that I thought was worth discussing here.  Jamie Baker at JP Morgan put out a note entitled &#8220;AMR v6.0: Additional Thoughts on Consolidation.&#8221;  There&#8217;s been a lot of talk about how American is focusing on its cornerstone markets, but Jamie points out that it&#8217;s really everywhere beyond those cornerstones where the problem lies.  With this view, a merger is the only real path to compete.</p>
<p>Jamie sees American&#8217;s revenue problems as a &#8220;decade-long marginalization of its domestic market.&#8221;  What&#8217;s particularly interesting about this is that it has nothing to do with the local markets in the cornerstone plan, where American is trying to strengthen itself in its five key markets of LA, Dallas/Ft Worth, Chicago, Miami, and New York.  Instead, it actually shows how the cornerstone plan is insufficient in serving the rest of the US.  The idea is that with consolidation, Delta and United can now service non-hubs much better than American simply because of all the possible connecting choices going every direction.</p>
<p>Over the last couple of years, American has lost ground with its unit revenue when compared to competitors.  Part of this, Jamie blames on American&#8217;s less the competitive schedule in non-hubs.  Using a list of &#8220;small to moderate East Coast cities,&#8221; Jamie shows how inadequate American can be.  Jamie used Buffalo in his example, probably because of the stark contrast in that market, but I&#8217;ll even go off the list.  Let&#8217;s look at Knoxville, Tennessee.  Here&#8217;s how service breaks down.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6973654353/" title="Nonstop Legacy Airline Routes from Knoxville by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7048/6973654353_7ba311fd68_b.jpg" width="500" height="669" alt="Nonstop Legacy Airline Routes from Knoxville"></a></div>
<p>As you can see, thanks to consolidation, both Delta and United have ample service to get people anywhere in the US and into the global network.  American?  Not so much.  For travelers heading west or north, there&#8217;s Chicago and Dallas.  But what about those who want to go to the northeast?  Nothing.  Europe?  You&#8217;ll backtrack through Chicago or Dallas and its more limited options.  Plus, that longer journey time will make the options appear lower in reservation systems.  What about intra-South?  Nada.  Even American&#8217;s Latin America stronghold loses out.  American is pulling its single daily Knoxville to Miami service this April.</p>
<p>While there are a lot of cities you can pick that show the same exact thing, I picked Knoxville for two reasons.  One, it wasn&#8217;t even on the JP Morgan list so it shows how easy it is to find these opportunities.  Two, it&#8217;s the aircraft used that make this very telling.</p>
<p>American likes to blame all its problems on not having scope clause relief.  It needs to outsource 60-90 seat airplanes so it can compete with the ones that Delta and United have, right?  Well, Knoxville is mostly full of fifty seaters.  In fact, every single United flight in there is on a fifty seat airplane which American could use if it so chose today.  Delta has three CRJ-900s and 1 DC-9 in there, but everything else is on a fifty seater.</p>
<p>Maybe American want to argue that it needs enough larger aircraft capacity elsewhere in order to generate the connections to even be able to fill more fifty seaters on this route.  I&#8217;m not sure I buy it, but let&#8217;s say that&#8217;s true.  Then what?</p>
<p>American can add seats to Dallas and Chicago if it wants, but that doesn&#8217;t solve the problem.  Sure, a Miami flight could come back, but I don&#8217;t think that Miami is where American really wants to see much in the way of larger regionals.  The Latin market primarily needs larger airplanes that American operates today.  If American wants to add more domestic flights from Miami on larger regionals, it could, but that&#8217;s still not a good connecting point for intra-South traffic.  (And those ever-rising Miami airport costs will put serious pressure on those flights anyway.)  Lastly, there&#8217;s New York.  There aren&#8217;t really slots to be had in New York, so even if American wanted to connect that up, it couldn&#8217;t without either making it go at a bad time or giving up another flight.</p>
<p>How can American fix it?  Well, merging is one answer.  There has been talk of both Delta and US Airways as dance partners.  Let&#8217;s focus on US Airways since I&#8217;ve heard so many people suggest that the route networks don&#8217;t really match up.  US Airways gives American Philadelphia, and that is a good jumping off point to other cities in the northeast as well as to cities in Europe.  Looking for intra-South connections?  Charlotte will do the trick.  In fact, Charlotte is so close that it can act like Atlanta.  It&#8217;s a good hub to connect just about anywhere.  That not only makes American competitive, but it probably leapfrogs it ahead of United in Knoxville.</p>
<p>That is just one example of the potential power of a merger.  It makes American much more relevant for people in cities on both sides of the US.  As Jamie notes, American is still strong in the Midwest.  With Dallas/Ft Worth at the bottom and Chicago/O&#8217;Hare up top, that&#8217;s no surprise.  But it&#8217;s the east and west where American lacks enough presence.  Anyone remember the codename of the US Airways/America West merger?  Project Barbell.  That&#8217;s because it was strong on the coasts but not in the middle . . . .  Sounds like a good fit to me.
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		<title>American Rolls Out Its Version of Economy Plus, er Economy Comfort, er  . . .</title>
		<link>http://crankyflier.com/2012/03/06/american-rolls-out-its-version-of-economy-plus-er-economy-comfort-er/</link>
		<comments>http://crankyflier.com/2012/03/06/american-rolls-out-its-version-of-economy-plus-er-economy-comfort-er/#comments</comments>
		<pubDate>Tue, 06 Mar 2012 11:45:28 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[Seats]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=9049</guid>
		<description><![CDATA[When it first started talking about the interiors of its new 777-300ER aircraft, American said it would have a premium economy section. I secretly hoped that it would be the first true premium economy cabin in the US, but we later learned that it would be a coach section with more legroom just like Delta&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>When it first started talking about the interiors of its new 777-300ER aircraft, American said it would have a premium economy section.  I secretly <a href="http://www.flickr.com/photos/crankyflier/6957603433/" title="More Room In Parts of Coach by brettsnyder, on Flickr"><img style="margin: 5px 0 5px 5px; float:right;" src="http://farm8.staticflickr.com/7188/6957603433_62f5b06b07_m.jpg" width="207" height="135" alt="More Room In Parts of Coach"></a>hoped that it would be the first true premium economy cabin in the US, but we later learned that it would be a coach section with more legroom just like Delta&#8217;s and United&#8217;s.  Now, we have more details on the product, and there&#8217;s really nothing too exciting and different here.  It&#8217;s all rather expected.</p>
<p><a href="http://www.aa.com/i18n/amrcorp/newsroom/fp_main_cabin_extra.jsp?anchorLocation=NewsroomHomeBanner1&#038;reportedTitle=AMERICAN%20AIRLINES%20CONTINUES%20FLEET%20MODERNIZATION%20WITH%20PLANS%20FOR%20MAIN%20CABIN%20EXTRA&#038;reportedPosition=0&#038;url=undefined&#038;_locale=en_US&#038;repositoryName=undefined&#038;repositoryId=undefined">American will introduce Main Cabin Extra</a> this year, and it will be basically be the same thing as United&#8217;s Economy Plus and Delta&#8217;s Economy Comfort.  The seats will simply be coach seats with four to six inches more legroom.  So is this news?  Well, sort of.  I mean, it&#8217;s news that American is doing it, but there&#8217;s nothing really new here.  </p>
<p>This doesn&#8217;t mean it&#8217;s a carbon copy of the United and Delta programs.  There are a few subtle differences.</p>
<table>
<tr>
<th>
<th>American
<th>Delta
<th>United</p>
<tr>
<td>Free with Full Fare Coach?
<td>Yes
<td>Yes (Y/B/M)
<td>No</p>
<tr>
<td>Free for top tier elites?
<td>Yes
<td>Yes
<td>Yes</p>
<tr>
<td>Free for entry tier elites?
<td>For Gold until end of 2013
<td>25 to 50% discount for Gold/Silver
<td>For Silver free at check-in only</p>
<tr>
<td>Additional recline?
<td>Not stated
<td>On international aircraft
<td>No</p>
<tr>
<td>Priority boarding?
<td>Yes
<td>Yes
<td>No</p>
<tr>
<td>Free drink?
<td>No (but already free for long haul coach)
<td>On international flights
<td>No<br />
</table>
<p>The onboard product is really just more legroom on all three airlines.  In a way, I&#8217;m glad to see that American is finally deciding to join the ranks of the other legacy carriers in the US with a premium economy section, but on the other hand, I&#8217;m kind of bummed they didn&#8217;t try to do something more.  International airlines have worked hard to create a true premium economy cabin &#8211; different seats, meals, etc.  No US-based airline has done that, and I had hoped that American might leap ahead of the rest.  It didn&#8217;t.</p>
<p>It is kind of funny to think about this.  American was ahead of the curve when it rolled out <em>More Room Throughout Coach</em> many years ago.  In that plan, everyone got extra legroom.  United opted for Economy Plus where it was just a small cabin, and that turned out to be the right way to go.  American led with a bold plan that was ultimately a failure because you&#8217;ll never get everyone onboard to pay more for extra legroom.  But at least it led.  Now, it&#8217;s the last of the big three to add this offering and it&#8217;s not leading in any way.</p>
<p>I shouldn&#8217;t get down on American for this.  It&#8217;s better to have this type of cabin than nothing at all, and it does give American the ability to sell this type of offering on its flights while British Airways sells a true premium economy product.  But I can&#8217;t help it.  American keeps talking about how it&#8217;s going to really invest in its product and do something amazing when really it&#8217;s just continuing to play catch-up.</p>
<p>For those who are looking forward to taking advantage of these seats, you&#8217;ll have to wait awhile in most cases.  The 777-300ERs will have the extra legroom section upon delivery.  New aircraft deliveries of 737s starting this fall will also have it, but the rest of the fleet will take a long 18 months before it&#8217;s outfitted.  No other timeline was given regarding when certain fleets would be done, but hopefully more info will be shared eventually.
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		<title>The Continuing Sad Decline of Miami Air Service</title>
		<link>http://crankyflier.com/2012/02/23/the-continuing-sad-decline-of-miami-air-service/</link>
		<comments>http://crankyflier.com/2012/02/23/the-continuing-sad-decline-of-miami-air-service/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 11:45:53 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=9003</guid>
		<description><![CDATA[Have you been through Miami lately? Unless you&#8217;re an American Airlines-loyalist, the answer is probably a firm &#8220;no.&#8221; While American&#8217;s presence continues to strengthen, other airlines are running away in droves. The latest is Delta, which dropped its last attempt to make non-hub flying there work this week. Why is this happening? It&#8217;s actually a [...]]]></description>
			<content:encoded><![CDATA[<p>Have you been through Miami lately?  Unless you&#8217;re an American Airlines-loyalist, the answer is probably a firm &#8220;no.&#8221;  While American&#8217;s presence continues to strengthen, other airlines are running away in droves.  The latest is Delta, which dropped its last attempt to make non-hub flying there work this week.  Why is this happening? <a href="http://www.flickr.com/photos/crankyflier/6776138210/" title="True Meaning of Miami's Airport Code by brettsnyder, on Flickr"><img style="margin: 5px 0 5px 5px; float:right;" src="http://farm8.staticflickr.com/7054/6776138210_a6a9571d80.jpg" width="186" height="442" alt="True Meaning of Miami's Airport Code"></a> It&#8217;s actually a very clear lesson on how not to run an airport.</p>
<p>Miami is a vibrant city with a great local Latin population.  That local presence combined with its location should make Miami a fantastic place for a Latin American hub.  Sure enough, it is.  It&#8217;s one of American&#8217;s jewels in an ever-rusting crown.  By all accounts, it&#8217;s a rock star of an operation for the airline.</p>
<p>That makes sense, because soon enough, American and its oneworld partners might be the only ones left.  Here&#8217;s a list of airlines that have left or cut back recently.  </p>
<ul>
<li>Air Jamaica cut its recently re-launched route to Kingston (but it still does Ft Lauderdale)</li>
<p></p>
<li>AirTran pulled all flights after the merger with Southwest</li>
<p></p>
<li>Alaska recently decided to switch its flights to Ft Lauderdale</li>
<p></p>
<li>Delta killed flights to Cincinnati, London, Memphis, Orlando, Raleigh/Durham, and Tampa</li>
<p></p>
<li>KLM canceled summer service to Amsterdam and winter service for next year is up in the air</li>
<p>
</ul>
<p>So what&#8217;s left?  A lot of silver birds.  While Delta pulled out of many cities, it&#8217;s not like other US airlines are stepping in to fill the void.  Pre-merger United doesn&#8217;t fly there much &#8211; there&#8217;s only one flight a day from Denver and three a piece from Chicago and Washington, many on regional jets.  US Airways flies to Charlotte and Philly but it doesn&#8217;t even bother with its Phoenix hub.  It can be downright difficult to find good flights to Miami if you&#8217;re traveling domestically . . . unless you fly American.</p>
<p>From Europe, there will continue to be some service, but it&#8217;s highly seasonal (winter, of course) and leisure-based.  Nearly every Latin airline has to continue to fly there because that&#8217;s the bread and butter route, but we&#8217;re increasingly seeing even Latin carriers look elsewhere.  TAM now flies double daily flights to Orlando in addition to its Miami service.  But it&#8217;s not Orlando that&#8217;s the real threat.  It&#8217;s Ft Lauderdale.</p>
<p>Ft Lauderdale has seen a tremendous increase in service over the last decade, much of it from low cost carriers.  Sitting only 25 miles north of downtown Miami, Ft Lauderdale is not that far, especially considering how much of the population lives north of Miami itself.  </p>
<p>Spirit makes its home in Ft Lauderdale with low cost flights all over the US and the Caribbean. JetBlue has grown its operation there over the last few years, and the new Southwest/AirTran combo will have a significant presence.  Allegiant bases airplanes there while airlines like Alaska have moved service over from Miami.  And despite its stated desire to fly into primary airports, Virgin America picked Ft Lauderdale over Miami.  What gives?</p>
<p>You can probably blame it on two things.  One is American.  American is a tough competitor, and it fights ferociously if anyone invades its turf.  But that doesn&#8217;t explain everything.  The one that really grabbed me was Alaska&#8217;s decision to leave.  Alaska and American are long time partners and American even puts it code on the Alaska flight.  So something else is happening here to push airlines away.</p>
<p>That &#8220;something else&#8221; is Miami&#8217;s out-of-control spending.  The airport is on a building spree putting together incredibly expensive, long-delayed terminals that are causing costs to simply skyrocket.  In 2010, the airlines paid roughly $17.61 for each passenger boarded.  In the next decade, that will <a href="http://www.miami-airport.com/pdfdoc/clips_cnbc-fitch-rating.pdf">balloon to over $30</a>.  Think about that.  How can a low cost carrier survive in an environment like that?  It can&#8217;t.  And Alaska, despite not being a low cost carrier, apparently feels the same way.  Everyone should.  The crushingly high costs are simply too much to overcome, even with a partnership with American.</p>
<p>Of course, high costs alone wouldn&#8217;t cause the exodus.  But high costs combined with a convenient alternative?  Ah yes, that&#8217;s enough to make waves.  It&#8217;s very easy for airlines to walk away from Miami and its money-wasting ways because Ft Lauderdale is so close.  By comparison, Ft Lauderdale is downright cheap.  In 2010, its cost per enplanement was <a href="http://www.broward.org/Airport/About/Documents/Fy10aviationhistoricalanalysis.pdf">a measly $5.32</a>.  You can imagine why low cost carriers have flocked there.  That airport itself is going to see costs rise as it works to build a new runway for almost $800m (just broke ground), but even if costs tripled, it would be half of Miami.</p>
<p>Of course, if costs triple, Spirit and Allegiant might find themselves running away, so hopefully Ft Lauderdale is able to keep its spending down and its charges low.  If the trend continues, we might just find Miami renaming itself to Miami oneworld International Airport.
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		<title>Visiting American&#8217;s Flagship Check-In, Other New Lobby Areas at LAX</title>
		<link>http://crankyflier.com/2012/02/16/visiting-americans-flagship-check-in-other-new-lobby-areas-at-lax/</link>
		<comments>http://crankyflier.com/2012/02/16/visiting-americans-flagship-check-in-other-new-lobby-areas-at-lax/#comments</comments>
		<pubDate>Thu, 16 Feb 2012 11:45:22 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[LAX - Los Angeles]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=8943</guid>
		<description><![CDATA[American recently decided to revamp its check-in lobby at LAX, and the result is going to be the blueprint for all of American&#8217;s hubs. American invited me to come on up and take a look last week. The highlight? The Flagship check-in service for the fancy pants travelers. I also got an update on a [...]]]></description>
			<content:encoded><![CDATA[<p>American recently decided to revamp its check-in lobby at LAX, and the result is going to be the blueprint for all of American&#8217;s hubs. American invited me to come on up and take a look last week.  The highlight?  The Flagship check-in service for the fancy pants travelers.  I also got an update on a few other projects American is working on at LAX while I was there.</p>
<p>Let&#8217;s start with Flagship check-in, which is like checking in with a hotel.  If you are traveling in First Class on a three-cabin airplane (either to New York or internationally), if you&#8217;re a Concierge Key member, or if you have purchased <a href="http://www.aa.com/i18n/urls/fivestarservice.jsp">Five Star Service</a>, you are entitled to use the Flagship check-in area which has a separate entrance directly from the curb.  About 65 to 85 people per day use the service, so it&#8217;s rather exclusive.  (Raquel Welch was checking in as I got my tour, so that certainly added to the glamour.)</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864156983/" title="Flagship Entrance by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7194/6864156983_abf0b88813.jpg" width="500" height="375" alt="Flagship Entrance"></a></div>
<p>This whole thing really does have the feel of a hotel to it.  There is a doorman out front with a hotel-style bag cart.  The doorman has an iPad with the list of people arriving every day so he can greet them properly.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864158007/" title="Flagship Agent by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7207/6864158007_ddc20e276c.jpg" width="375" height="500" alt="Flagship Agent"></a></div>
<p>Once inside, there are kiosks for those who want to use them, but most will just go to the hotel-style desk where an agent can help.  </p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864159829/" title="Flagship Check In Desk by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7179/6864159829_3b02d2645c.jpg" width="500" height="375" alt="Flagship Check In Desk"></a></div>
<p>After checking in, the traveler walks out the door and into an elevator which goes upstairs to security.  This uses the same security area as the regular premium line travelers (discussed below), but there is a separate line so people can go straight in.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864161675/" title="Flagship Elevator to Security by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7178/6864161675_dc7dd04235.jpg" width="375" height="500" alt="Flagship Elevator to Security"></a></div>
<p>Pretty fancy, huh?  While it&#8217;s not easy to become Concierge Key or cheap to buy a First Class ticket, you can get Five Star Service for $125 a person ($200 for two).  Is it necessary?  Nah, but it does make you feel a little like a rock star.</p>
<p>Now, what about check in for the rest of us?  As anyone who&#8217;s flown through LAX knows, the biggest challenge for check-in is that the lobby areas are pretty narrow for today&#8217;s purposes.  That&#8217;s what happens when you&#8217;re in old terminals.  But American has done a fairly good job at making this work after this last makeover.  </p>
<p>The west end of the lobby (closer to the Bradley Terminal) is now all self-service.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864154465/" title="Self Service Lobby 2 by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7209/6864154465_bf99fef14d.jpg" width="500" height="375" alt="Self Service Lobby 2"></a></div>
<p>They&#8217;ve pulled out banks of six kiosks attached to a computer where an agent is manning the operation.  Everyone checks in there, and there are skycap-like runners (no tips) who take your bags to the belt.  The counter itself is no longer used.  By the end of 2014, there will be an in-line baggage screening area built, the counters will be removed, and bags can then be dropped right on the belt for their journey through the underbelly of the airport.  At either end of the counter, there are &#8220;resolution centers&#8221; if people need help.</p>
<p>By the way, that inline baggage screening area will be built on the bottom floor of the new behind-security connector being built between American&#8217;s Terminal 4 and the Bradley Terminal next door.  American will take 4 gates in the new Bradley concourse and people will be able to pass freely between the two.  So that&#8217;s the airline&#8217;s growth plan.  I asked about whether the new tunnel between Terminal 4 and 5 would ever open, and John Tiliacos, Managing Director of Los Angeles for American, said that they would like to open it up but the old tunnel has become something of a storage closet.  It might take awhile before we see that happen.</p>
<p>The east side of the lobby has traditional counters for those who need ticketing (John said a lot of people still come to LAX to ticket, surprisingly) or have more complex issues.  But the far east end of the lobby is the new premium check in area.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864164303/" title="Looking Down on Premium Cabin Lobby by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7043/6864164303_36ef37a6c2.jpg" width="500" height="375" alt="Looking Down on Premium Cabin Lobby"></a></div>
<p>There is someone standing at the far end of this lobby to make sure only premium customers come in.  After check in, there is an escalator there just for premium customers which takes people up to the new security checkpoint above the ticket counter so they never interact with coach passengers.  (This is the checkpoint the Flagship check-in uses as well.)</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6864162621/" title="Premium Security Line by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7182/6864162621_e6e584da31.jpg" width="500" height="375" alt="Premium Security Line"></a></div>
<p>All in all, I like what they&#8217;ve done with the place.  The Flagship check-in piece seems particularly good for recognizing those travelers who really do spend a silly amount of money with the airline.</p>
<p>[<em><a href="http://www.flickr.com/photos/crankyflier/sets/72157629288921291/">See more photos of my visit</a></em>]
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		<title>Cranky on the Web (February 5 &#8211; 10)</title>
		<link>http://crankyflier.com/2012/02/11/cranky-on-the-web-february-5-10/</link>
		<comments>http://crankyflier.com/2012/02/11/cranky-on-the-web-february-5-10/#comments</comments>
		<pubDate>Sat, 11 Feb 2012 11:45:10 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[Iberia]]></category>
		<category><![CDATA[Spirit]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=8917</guid>
		<description><![CDATA[Jetwhine Tries to Out-Cranky the Cranky Flier &#8211; JetWhine Rob over at JetWhine had a painful experience dealing with American/Iberia on a codeshare so he gave me a ring to vent. You can listen to the 11:27 podcast over on his website. New DOT Regulations Could Kill This Annoying Airline Fee &#8211; Conde Nast Daily [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.jetwhine.com/2012/02/jetwhine-tries-to-out-cranky-the-cranky-flier/">Jetwhine Tries to Out-Cranky the Cranky Flier</a> &#8211; <em>JetWhine</em><br />
Rob over at JetWhine had a painful experience dealing with American/Iberia on a codeshare so he gave me a ring to vent.  You can listen to the 11:27 podcast over on his website.</p>
<p><a href="http://www.cntraveler.com/daily-traveler/2012/02/Spirit-Airlines-Airfare-Fees">New DOT Regulations Could Kill This Annoying Airline Fee</a> &#8211; <em>Conde Nast Daily Traveler</em><br />
A follow up inspired by the comments in this space last Saturday to my Spirit post.  There is one fee I hate, and I&#8217;m hoping DOT regulations might kill it off.</p>
<p><a href="http://blog.expertflyer.com/expertflyer/2012/02/cranky-flier-explores-decline-in-small-city-airline-service-part-1-of-2/">“Cranky Flier” Explores Decline in Small City Airline Service – Part 1 of 2</a> &#8211; <em>Expert Flyer Hot Topics</em><br />
Expert Flyer invited me to participate in their Hot Topics series &#8211; we&#8217;re talking about small city airline service and why it&#8217;s been going away.</p>
<p><a href="http://blog.intuit.com/employees/in-the-trenches-back-in-the-saddle/">In the Trenches: Back in the Saddle</a> &#8211; <em>Intuit Small Business Blog</em><br />
After a break for the baby, I&#8217;m back on my Intuit column again.  This time, I talk about how things went while I was away.
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		<title>American&#8217;s New Business Plan Looks a Lot Like the Old One But With a Lot More Outsourcing</title>
		<link>http://crankyflier.com/2012/02/06/americans-new-business-plan-looks-a-lot-like-the-old-one-but-with-a-lot-more-outsourcing/</link>
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		<pubDate>Mon, 06 Feb 2012 11:45:50 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[Labor Relations]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=8897</guid>
		<description><![CDATA[February 1 was a big day at American. It was the day that the airline went over its (not really) new and improved business plan with employee groups, and that meant detailing the cuts it was going to ask for. As you can imagine, this brought some outrage but also a lot of sadness. American [...]]]></description>
			<content:encoded><![CDATA[<p>February 1 was a big day at American.  It was the day that the airline went over its (not really) new and improved business plan with employee groups, and that meant detailing the cuts it was going to ask for.  As you can imagine, this brought some outrage but also a lot of sadness.  American is asking for very deep cuts from employees (and elsewhere), and it&#8217;s not really presenting anything new.  This seems like the same plan it&#8217;s been operating under, just free of some employee contract limitations.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6813340433/" title="American's New Business Plan by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7174/6813340433_89877525e7.jpg" width="500" height="304" alt="American's New Business Plan"></a></div>
<p>Admittedly, American hasn&#8217;t shared all the details of its plan.  That wouldn&#8217;t be very smart at this point, I suppose.  But it&#8217;s shared enough at a high level so that it can make its case for massive cost reductions.  You can read <a href="http://travel.usatoday.com/flights/post/2012/02/american-letter/618147/1">CEO Tom Horton&#8217;s letter to the troops with the high level plan</a> to &#8220;not just to compete, but to win.&#8221;  There&#8217;s the &#8220;win&#8221; phrase again.  Ugh.  </p>
<p>In short, Tom outlines a strategy of increasing revenue by $1 billion a year while cutting costs $2 billion a year, more than half of which ($1.25 billion) will come from employees.  This is the magic plan.  Let&#8217;s take this one side at a time.</p>
<p><strong>Plan to increase revenue by $1 billion a year</strong><br />
The revenue plan has three parts to it.  The $1 billion a year is expected to come from &#8220;network scale, fleet optimization, and product improvements.&#8221;</p>
<p><em>Network Scale</em><br />
American has laid out an ambitious (and quite likely overly aggressive) plan to increase departures by 20 percent over five years from its cornerstone markets of LA, New York, Chicago, Miami, and Dallas/Ft Worth.  That&#8217;s right.  TWENTY percent.  For the relatively mature industry we have here in the US, this seems to be very aggressive.  I was going to guess that much of this would be from smaller airplanes with fewer seats, but then I saw Tom tell Terry Maxon that the <a href="http://aviationblog.dallasnews.com/archives/2012/02/horton-answers-questions-about.html">increase would be more in the international arena</a> than domestic.  That makes me think that it&#8217;s less about regional jets and more about larger aircraft growth.  That could mean some serious capacity growth.  It&#8217;s starting to sound like the days of old when airlines mistakenly chased market share only to hurt themselves and everyone else in the process.</p>
<p>This isn&#8217;t just about the 20 percent increase under the American brand, however.  This is also about increasing codesharing.  Right now, it can&#8217;t grow its domestic codesharing business but it has proposed eliminating those shackles.  Hello, JetBlue.</p>
<p><em>Fleet optimization</em><br />
At first, this seems like a cost savings and not a revenue savings, right?  I mean, the airline keeps talking about adding newer, more fuel efficient airplanes and retiring older ones.  That has nothing to do with revenue.  But that&#8217;s not what I think the airline is talking about here.  This is really American talking about growing its regional fleet.  Today, there is a very tight cap on outsourcing of flying on aircraft with more than 50 seats.  American has maxed it out with 47 CRJ-700s, and that&#8217;s the only aircraft American has between 50 and 136 seats.  </p>
<p>That&#8217;s a huge disadvantage for American versus Delta and United, both of which operate about 200 to 250 regional aircraft with more than 50 seats.  American is getting aggressive, shooting for the right to outsource a boatload of flying on airplanes all the way up to 88 seats.  In a minor bright spot for American&#8217;s own employees, American has also ordered Airbus A319s that will give it an option below 136 seats (maybe in the 120 seat range).  That&#8217;s what American means by fleet optimization, having more aircraft in between the 50 and 136 seat range that it can use to better match seat supply with demand.</p>
<p><em>Product improvements</em><br />
This is something that really has nothing to do with bankruptcy.  American has already suggested it would improve the onboard product, but what can it do to actually goose revenues?  Well, the new <a href="http://crankyflier.com/2012/01/31/american-leaks-more-details-on-its-new-777-interiors/">flat beds that it&#8217;s putting in business class on the 777-300ER</a> aircraft are a good start.  Hopefully that expands to the rest of the international fleet, because people aren&#8217;t willing to pay a premium for the inferior product in business class today.  The new premium economy section could help as well, though that also reduces the number of seats so it relies on American being able to generate a good premium to make it worthwhile.</p>
<p>So that&#8217;s what we see on the revenue side.  Bankruptcy should allow for more liberal codesharing and regional flying contracts.  That&#8217;s really it.  Now let&#8217;s look at the flip side.</p>
<p><strong>Plan to decrease costs by $2 billion a year</strong><br />
Of the $2 billion in annual savings that American wants to see, $1.25 billion will come from employees.  The rest will come from a variety of things that allow American to reduce costs &#8211; get out of expensive contracts, reduce rates for suppliers, ditch assets it no longer needs, etc.  But as expected, American rests the bulk of the weight on employees.</p>
<p>The basic proposal (and it&#8217;s only a proposal at this point) is for every work group to give up 20 percent of compensation.  That doesn&#8217;t mean salaries get cut by 20 percent, but it&#8217;s a combination of all types of compensation from benefits to productivity.  The cuts vary by each group, and you can read <a href="http://aviationblog.dallasnews.com/archives/2012/02/take-a-look-at-american-airlin.html">all the union term sheets here</a>. </p>
<p>Some will see pay reductions, all will see pensions terminated, and benefits will cost more for the employee if American has its way.  There will also be major increases in productivity.  For example, for flight attendants, American wants to increase the maximum monthly hours from 77 (domestically) to 100 which will result in an average of 80 to 90 hours scheduled per person month.  I won&#8217;t get into the details of each workgroup&#8217;s proposed changes, but you should definitely take a look.</p>
<p>In return, what will employees get?  There will be company-wide profit sharing that starts with the first dollar of income.  Of course, that&#8217;s for the employees that don&#8217;t get a pink slip.  American will be laying off 13,000 employees, about 15 percent of the airline&#8217;s total today, and it will come from all groups.  We&#8217;ll see 1,400 management positions gone, 2,300 flight attendants, and 400 pilots.  </p>
<p>But the biggest cut comes to mechanics and fleet service workers &#8211; more than 4,000 each.  Those deep cuts will come thanks to more outsourcing.  American will shut one maintenance base (Alliance, in Ft Worth) and it will start to outsource a lot of work so that it doesn&#8217;t need all these employees anymore.  The TWU represents both these groups and leadership sounded downright sad in its conference call discussing the proposed cuts.  The pilots and flight attendants, on the other hand, sound more angry.  At least the <a href="http://blogs.star-telegram.com/sky_talk/2012/02/pilots-union-americans-plans-hard-to-stomach.html">pilots don&#8217;t sound surprised</a>.  The <a href="http://blogs.star-telegram.com/sky_talk/2012/02/apfa-the-betrayal-of-our-flight-attendants-began-in-2003-and-continues-today.html">flight attendants strangely acted like they didn&#8217;t see this coming</a>.</p>
<p>Let&#8217;s back up for a second.  <strong>Twenty percent more departures in five years but 15 percent fewer employees?</strong>  Seems strange to think about it, but it really is all about outsourcing.</p>
<p>We do need to keep in mind that these are not final.  There will be negotiations and the ultimate resolution will undoubtedly be less dramatic than what we&#8217;re seeing here.  Regardless, the employees that remain will need to be more productive and they won&#8217;t be compensated as well for the work they do.  There will need to be more flexibility with work rules, including codesharing and regional flying.</p>
<p>In the end, this doesn&#8217;t sound much like a turnaround plan at all.  It sounds like an airline continuing to push forward with its same old strategy, just with a new fancy lower cost structure to help it stumble into profitability.  I find it hard to really become a believer in this plan, since it&#8217;s nothing really new at all.  If anything, US Airways, Delta, and other potential buyers should be thrilled to see the current team not really proposing anything game-changing.  It gives them a bigger opening to walk through.
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		<title>Cranky on the Web (January 30 &#8211; February 3)</title>
		<link>http://crankyflier.com/2012/02/04/cranky-on-the-web-january-30-february-3/</link>
		<comments>http://crankyflier.com/2012/02/04/cranky-on-the-web-january-30-february-3/#comments</comments>
		<pubDate>Sat, 04 Feb 2012 11:45:14 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[American]]></category>
		<category><![CDATA[Seats]]></category>
		<category><![CDATA[Spirit]]></category>

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		<description><![CDATA[Why Spirit Airlines Is Right &#8211; Conde Nast Daily Traveler Admittedly, this post was meant to stir the pot up a little. I do see merit in what Spirit is doing in fighting the feds on one hand, but that doesn&#8217;t mean I think the rule should necessarily disappear. Still, fun to look at it [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.cntraveler.com/daily-traveler/2012/01/spirit-airlines-right-about-government-regulations-hidden-taxes">Why Spirit Airlines Is Right</a> &#8211; <em>Conde Nast Daily Traveler</em><br />
Admittedly, this post was meant to stir the pot up a little.  I do see merit in what Spirit is doing in fighting the feds on one hand, but that doesn&#8217;t mean I think the rule should necessarily disappear.  Still, fun to look at it from Spirit&#8217;s side.</p>
<p><a href="http://www.cntraveler.com/daily-traveler/2012/01/american-airlines-new-business-class-first-class-photos">The Pros and Cons of American Airlines&#8217;s New First Class and Business Class</a> &#8211; <em>Conde Nast Daily Traveler</em><br />
Just a little piece on American&#8217;s new 777 interiors.  Not much more than what I wrote about here.</p>
<p><a href="http://news.cheapflights.com/waiting-to-board-with-brett-snyder/">Waiting to board with Brett Snyder</a> &#8211; <em>Cheapflights.com Waiting to Board</em><br />
I did an interview with Cheapflights talking about the blog and some travel tips.
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		<title>American Leaks More Details on Its New 777 Interiors</title>
		<link>http://crankyflier.com/2012/01/31/american-leaks-more-details-on-its-new-777-interiors/</link>
		<comments>http://crankyflier.com/2012/01/31/american-leaks-more-details-on-its-new-777-interiors/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 11:45:34 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[777]]></category>
		<category><![CDATA[American]]></category>

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		<description><![CDATA[When American announced it would roll out a slew of new features on its new 777-300ER aircraft in December, I was left with more questions than answers. Now, just a bit more info has been released, and we have some answers but not all. Oh, and we have pictures. A picture of the new First [...]]]></description>
			<content:encoded><![CDATA[<p>When American announced it would roll out a slew of <a href="http://crankyflier.com/2011/12/08/american-too-quietly-announces-premium-economy-flat-beds-and-more-awesomeness/">new features on its new 777-300ER aircraft</a> in December, I was left with more questions than answers.  Now, just a bit more info has been released, and <a href="http://www.aa.com/i18n/amrcorp/newsroom/fp_777_300er_interior.jsp">we have some answers</a> but not all.  Oh, and we have pictures.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6780184957/" title="American 777-300ER First Class by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7161/6780184957_2e73e78b9b.jpg" width="500" height="281" alt="American 777-300ER First Class"></a></div>
<p>A picture of the new First Class cabin shows that it&#8217;s not much different than what&#8217;s out there today.  It&#8217;s just cleaned up, new fabric, etc.  That&#8217;s ok, because much of a change wasn&#8217;t necessary.  In Business Class, however, it&#8217;s a different story.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6780183865/" title="American 777-300ER Biz Class by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7163/6780183865_8dce1b917f.jpg" width="500" height="304" alt="American 777-300ER Biz Class"></a></div>
<p>As you can see, American is using the same reverse-herringbone style of seat that US Airways has on its airplanes.  (Calm down, conspiracy theorists.  This has nothing to do with a potential merger between the two.)  We can now be sure that the &#8220;fully lie flat&#8221; seats are going to be flat beds.  Whew.</p>
<p>There are also a few things we can glean from the new coach seats.</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/6780183681/" title="American 777-300ER Coach Class by brettsnyder, on Flickr"><img src="http://farm8.staticflickr.com/7031/6780183681_2fa7da9e8e.jpg" width="500" height="383" alt="American 777-300ER Coach Class"></a></div>
<p>The above picture shows coach seating, and American confirms that there will be a premium economy section with the exact same seats but more legroom.  It&#8217;s like American is bringing back &#8220;<a href="http://www.usatoday.com/travel/news/2004-10-20-more-seats_x.htm">More Room Throughout Coach</a>,&#8221; but not actually throughout coach.  </p>
<p>In this picture, there are at least 4 seats uninterrupted by an aisle.  That can mean one of two things.  It could mean that American is sticking with the 2-5-2 configuration that it has on its 777-200s, but that would be surprising.  Most airlines have moved away from 2-5-2 to 3-3-3 instead because it requires fewer video power units and it allows for standardized seat sets.  (United has switched to 3-3-3 as it renovates its 777 fleet.)</p>
<p>But this can&#8217;t be 3-3-3 because there are four together.  That would most likely mean that American is moving to the increasingly popular 3-4-3 layout.  I say  &#8220;increasingly popular,&#8221; but I mean that only on the airline side.  Passengers hate it because, naturally, it means narrower seats.  That hasn&#8217;t stopped several airlines from going this route, so it wouldn&#8217;t surprise me to see American do the same.</p>
<p>We could try to do some math to figure out the number of seats across if American would release its planned configuration on the airplane, but it won&#8217;t.  My requests were met with the response that no further information is being given at this time.  What&#8217;s with all the secrecy?  I don&#8217;t understand why they want to keep pushing out dribs and drabs of info.</p>
<p>Anything else we know?  Yep.  American had been saying that London would be the first to get the new 777-300ER, but now that&#8217;s not happening.  The first market will now be Dallas/Ft Worth to Sao Paulo.  This market is apparently doing so well for American that it&#8217;s throwing a ton of capacity into it.  In June, the market goes from a daily flight to 12 weekly.  And then in December, the 777-300ER will go on to the route, bringing even more capacity to the market.</p>
<p>I suppose we shouldn&#8217;t be surprised that Latin America gets it first.  After all, that&#8217;s really where American excels.  It&#8217;s almost non-existent in Asia, it&#8217;s pretty weak in Europe, but it is the king of Latin.  Stick to your strengths, right?
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