<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The Cranky Flier &#187; Admin</title>
	<atom:link href="http://crankyflier.com/category/admin/feed/" rel="self" type="application/rss+xml" />
	<link>http://crankyflier.com</link>
	<description></description>
	<lastBuildDate>Sat, 20 Mar 2010 13:32:28 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>A New Look for Cranky</title>
		<link>http://crankyflier.com/2010/03/10/a-new-look-for-cranky/</link>
		<comments>http://crankyflier.com/2010/03/10/a-new-look-for-cranky/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 07:37:12 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4707</guid>
		<description><![CDATA[If you&#8217;re one of the 5,000 Cranky subscribers out there, you probably don&#8217;t see anything different.  But, if you&#8217;re one of the tens of thousands of others who come directly to the site, you&#8217;ll notice a new, cleaner look.  Many will say it&#8217;s about time.
The width is a bit wider, and the header [...]]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re one of the 5,000 Cranky subscribers out there, you probably don&#8217;t see anything different.  But, if you&#8217;re one of the tens of thousands of others who come directly to the site, you&#8217;ll notice a new, cleaner look.  Many will say it&#8217;s about time.</p>
<p>The width is a bit wider, and the header is a bit smaller.  I&#8217;ve switched fonts around and made colors a bit softer.  I also have some new flexibility with the sidebars that should come in handy at some point.  Overall, I think it&#8217;s a good look that&#8217;s just an update on what already worked well.  So why&#8217;d I change?  </p>
<p>Well, the last version broke.  Seriously.  I couldn&#8217;t fix the single post pages, so I just started over with a new theme that&#8217;s been heavily modified.</p>
<p>The one potentially controversial move is the addition of threaded comments.  Now you&#8217;ll be able to reply directly to a specific comment and have it appear directly beneath that.  In fact, you can go up to 5 layers deep, so I think this will help facilitate conversation.  Others may disagree.</p>
<p>Take a look around, press buttons, and then let me know what you like or you don&#8217;t like.  If you really hate it, well, you can always <a href="http://feedburner.google.com/fb/a/mailverify?uri=CrankyFlier&amp;loc=en_US">become a subscriber instead</a>.</p>
<p>Send the good, bad, and the broken to cf@crankyflier.com.  Hope you like it.</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2010%2F03%2F10%2Fa-new-look-for-cranky%2F&amp;linkname=A%20New%20Look%20for%20Cranky"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2010/03/10/a-new-look-for-cranky/feed/</wfw:commentRss>
		<slash:comments>24</slash:comments>
		</item>
		<item>
		<title>Join Me at the State of DIA 2010 on March 18 at Noon</title>
		<link>http://crankyflier.com/2010/03/04/join-me-at-the-state-of-dia-2010-on-march-18-at-noon/</link>
		<comments>http://crankyflier.com/2010/03/04/join-me-at-the-state-of-dia-2010-on-march-18-at-noon/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 16:05:30 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>
		<category><![CDATA[DEN - Denver]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4608</guid>
		<description><![CDATA[Attention Denverites &#8211; I know you&#8217;re out there.  I&#8217;ll be heading to your town two weeks from today (March 18) to participate in a panel at the State of DIA (yes, that&#8217;s Denver International Airport) 2010.  The program begins at noon, and you know you want to be there.  Since you&#8217;ll be [...]]]></description>
			<content:encoded><![CDATA[<p>Attention Denverites &#8211; I know you&#8217;re out there.  I&#8217;ll be heading to your town two weeks from today (March 18) to participate in a panel at the State of DIA (yes, that&#8217;s Denver International Airport) 2010.  The program begins at noon, and you know you want to be there.  Since you&#8217;ll be calling in sick with your St-Paddy&#8217;s Day related hangover anyway, stumble out of bed and come listen to us talk about the future of DIA.  <a href="http://www.regonline.com/StateofDIA2010">Sign up here</a>.  The full invite is below.  I hope to see some of you there!</p>
<div align="center"><a href="http://crankyflier.com/wp-content/uploads/2010/02/StateofDIA-Invitation.jpg"><img src="http://crankyflier.com/wp-content/uploads/2010/02/StateofDIA-Invitation.jpg" alt="State of DIA Luncheon Invite" title="State of DIA Luncheon Invite" width="500" class="alignnone size-full wp-image-4607" /></a></div>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2010%2F03%2F04%2Fjoin-me-at-the-state-of-dia-2010-on-march-18-at-noon%2F&amp;linkname=Join%20Me%20at%20the%20State%20of%20DIA%202010%20on%20March%2018%20at%20Noon"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2010/03/04/join-me-at-the-state-of-dia-2010-on-march-18-at-noon/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Who Would You Fly From LA to Denver?</title>
		<link>http://crankyflier.com/2010/02/10/who-would-you-fly-from-la-to-denver/</link>
		<comments>http://crankyflier.com/2010/02/10/who-would-you-fly-from-la-to-denver/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 19:13:28 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4542</guid>
		<description><![CDATA[Hey guys, it&#8217;s time for a poll.  I&#8217;m going to be participating on a panel at the State of DIA event in Denver in March, and I have to pick who to fly.  This would be an easy choice if the Frontier flights from Long Beach were operating by then, but they don&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p>Hey guys, it&#8217;s time for a poll.  I&#8217;m going to be participating on a panel at the State of DIA event in Denver in March, and I have to pick who to fly.  This would be an easy choice if the Frontier flights from Long Beach were operating by then, but they don&#8217;t start until May.  With four different airlines flying out of LAX, I thought it would be fun to see how you guys would pick.</p>
<p>At last check, all pricing was the same so that&#8217;s not a consideration.  I won&#8217;t have bags, so bag fees don&#8217;t matter either.  A friend nominated me for Premier Associate on United, so I could sit in Economy Plus, but I&#8217;m short so that&#8217;s not a requirement.  I don&#8217;t care about miles.</p>
<p>So, who would you fly?  Vote and leave comments with your rationale below.</p>
Note: There is a poll embedded within this post, please visit the site to participate in this post's poll.
<p><em>[Update 2/12 @ 406p - My decision has been made (though it's actually been made for me).  I'll be flying United - see my entire thought process in my <a href="http://crankyflier.com/2010/02/10/who-would-you-fly-from-la-to-denver/comment-page-2/#comment-94077">detailed comment</a>.]</em></p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2010%2F02%2F10%2Fwho-would-you-fly-from-la-to-denver%2F&amp;linkname=Who%20Would%20You%20Fly%20From%20LA%20to%20Denver%3F"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2010/02/10/who-would-you-fly-from-la-to-denver/feed/</wfw:commentRss>
		<slash:comments>79</slash:comments>
		</item>
		<item>
		<title>Watch Live as I Compete on Aviation Jetpardy</title>
		<link>http://crankyflier.com/2010/01/29/watch-live-as-i-compete-on-aviation-jetpardy/</link>
		<comments>http://crankyflier.com/2010/01/29/watch-live-as-i-compete-on-aviation-jetpardy/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 02:53:44 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4460</guid>
		<description><![CDATA[Do you like airplanes?  And do you like watching game shows?  Do you wish they could be magically combined?  Well, you&#8217;re in luck.  I&#8217;ll be participating in the very first Aviation Jetpardy this Sunday at 5p Pacific Time, and you can watch if you&#8217;re so inclined.  
I&#8217;ll be going up [...]]]></description>
			<content:encoded><![CDATA[<p>Do you like airplanes?  And do you like watching game shows?  Do you wish they could be magically combined?  Well, you&#8217;re in luck.  I&#8217;ll be participating in the very first Aviation Jetpardy this Sunday at 5p Pacific Time, and you can watch if you&#8217;re so inclined.  </p>
<p>I&#8217;ll be going up against my friend Henry Harteveldt from <a href="http://www.forrester.com/">Forrester Research</a> as well as Phil Derner from <a href="http://www.nycaviation.com/">NYCAviation</a>.  The host?  None other than the queen, Benet Wilson of <a href="http://www.aviationweek.com/">Aviation Week</a> fame.  This is going to be a lot of fun for us, but it will probably be more fun if you watch and heckle us mercilessly.  </p>
<p>Actually, I have no idea if you can heckle on this thing, but it&#8217;s easy if you want to follow along.  Here are the full instructions:</p>
<p>http://www.airplanegeeks.com/aviation-jetpardy/</p>
<p>Come join us to see the best man win.  (That&#8217;s me.)</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2010%2F01%2F29%2Fwatch-live-as-i-compete-on-aviation-jetpardy%2F&amp;linkname=Watch%20Live%20as%20I%20Compete%20on%20Aviation%20Jetpardy"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2010/01/29/watch-live-as-i-compete-on-aviation-jetpardy/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>My Code of Ethics is Live</title>
		<link>http://crankyflier.com/2010/01/17/my-code-of-ethics-is-live/</link>
		<comments>http://crankyflier.com/2010/01/17/my-code-of-ethics-is-live/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 03:22:33 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4370</guid>
		<description><![CDATA[Thank you to everyone for your feedback on my proposed code of ethics last week.  I was up in the mountains this weekend and it gave me plenty of time to review everything and get my code ready to go.  So, point your browser to crankyflier.com/ethics and you&#8217;ll see it in all its [...]]]></description>
			<content:encoded><![CDATA[<p>Thank you to everyone for your feedback on <a href="http://crankyflier.com/2010/01/08/posting-a-blogging-code-of-ethics/">my proposed code of ethics last week</a>.  I was up in the mountains this weekend and it gave me plenty of time to review everything and get my code ready to go.  So, point your browser to <a href="http://crankyflier.com/ethics">crankyflier.com/ethics</a> and you&#8217;ll see it in all its glory.</p>
<p>As promised, I have also given it a prominent place on the site.  You will see it in the menu bar at the top of every single page.  I take this seriously, as you can tell.</p>
<p>You&#8217;ll see that some things have been revised from the original round.  You guys told me that the most important thing was to have full disclosure and to write the complete truth.  I&#8217;ve made those the central tenets of the code.</p>
<p>I&#8217;ve also decided to disclose all offers of free and/or discounted products and services, so you can scroll through that page to see what I&#8217;ve been offered and what I&#8217;ve accepted.</p>
<p>As always, feedback is welcome.</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2010%2F01%2F17%2Fmy-code-of-ethics-is-live%2F&amp;linkname=My%20Code%20of%20Ethics%20is%20Live"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2010/01/17/my-code-of-ethics-is-live/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Posting a Blogging Code of Ethics</title>
		<link>http://crankyflier.com/2010/01/08/posting-a-blogging-code-of-ethics/</link>
		<comments>http://crankyflier.com/2010/01/08/posting-a-blogging-code-of-ethics/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 16:05:32 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4248</guid>
		<description><![CDATA[Ethics has been a hot topic in the world of blogging lately, and after a recent discussion in the comment section on a post, I thought it was time for me to put things in writing.
See, I&#8217;ve always had what I consider to be a strong code of ethics when it comes to the blog [...]]]></description>
			<content:encoded><![CDATA[<p>Ethics has been a hot topic in the world of blogging lately, and after a <a href="http://crankyflier.com/2009/12/29/finally-flying-midwest-er-frontier-er-chautauqua-trip-report/#comment-90631">recent discussion in the comment section on a post</a>, I thought it was time for me to put things in writing.</p>
<p>See, I&#8217;ve always had what I consider to be a strong code of ethics when it comes to the blog (and in life as well, but that&#8217;s a different story), but I&#8217;ve never bothered to put it out there in writing.  Why?  No reason.  I just didn&#8217;t do it.  But now that I&#8217;ve seen more interest in this subject, and the feds have started to regulate disclosures, I thought it was a good to put this out there.  I&#8217;ve also decided to strengthen it a bit, so if you&#8217;re looking to get me to write about your product, I&#8217;d recommend reading this first.</p>
<p>But before I put it up, I want to discuss it with you guys, my readers.  Take a look at what I have so far, and please share your ideas in the comments section.  I&#8217;d like to have this up with a link from the homepage within the next week.  So here&#8217;s what I have:</p>
<p>For the purpose of this code, &#8220;free and/or discounted products and services&#8221; refers to anything offered to me for free or for a discount simply because of my status as a blogger.</p>
<ul>
<li>I will never trade favorable press for free and/or discounted products and services.  I will always write the truth, and that may or may not be good for your product/service.</li>
<p></p>
<li>I will only accept free and/or discounted products and services if they come from someone with whom I have an existing relationship.  I can only feel comfortable accepting free and/or discounted products and services from organizations which I know understand the rules that I&#8217;ve set.  If they haven&#8217;t spent time building a relationship, then there isn&#8217;t enough trust built up for me to accept anything.</li>
<p></p>
<li>Providing me with free and/or discounted products and services doesn&#8217;t mean I will write about them.  If you ask before giving anything, I will do my best to let you know if I think I will write about it or not, but that&#8217;s still not a guarantee.</li>
<p></p>
<li>Please do not provide unsolicited free and/or discounted products and services.  Contact me first to avoid wasting your time.</li>
<p></p>
<li>I will not accept free or discounted transportation for a personal trip.</li>
<p></p>
<li>When I write about free and/or discounted products and services, I will always disclose who gave them to me, what the discount was, and when they were given to me.</li>
</ul>
<p>That&#8217;s what I have so far.  Now let&#8217;s hear what you have to say.</p>
<p>Please keep in mind that I am going for something realistic here.  Would I like to turn away every offer of something free and/or discounted?  Absolutely, but nobody is paying to read this site, and the ad revenue hardly covers the cost of a ticket.  Without these opportunities, I wouldn&#8217;t necessarily be able to cover things that I want to cover for you.</p>
<p>So, let&#8217;s try and create a good, solid code of ethics that is also realistic.  Leave your comments below.</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2010%2F01%2F08%2Fposting-a-blogging-code-of-ethics%2F&amp;linkname=Posting%20a%20Blogging%20Code%20of%20Ethics"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2010/01/08/posting-a-blogging-code-of-ethics/feed/</wfw:commentRss>
		<slash:comments>25</slash:comments>
		</item>
		<item>
		<title>Good Changes for Email Subscribers</title>
		<link>http://crankyflier.com/2009/12/01/good-changes-for-email-subscribers/</link>
		<comments>http://crankyflier.com/2009/12/01/good-changes-for-email-subscribers/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 16:13:55 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=4010</guid>
		<description><![CDATA[For those of you who subscribe to Cranky via email (1,500 strong and growing), I&#8217;ve made some changes starting today that should be for the good.
There have been reports recently that my emails are ending up in some of your spam folders, and that&#8217;s obviously not a good thing.  To combat this, I&#8217;ve made [...]]]></description>
			<content:encoded><![CDATA[<p>For those of you who subscribe to Cranky via email (1,500 strong and growing), I&#8217;ve made some changes starting today that should be for the good.</p>
<p>There have been reports recently that my emails are ending up in some of your spam folders, and that&#8217;s obviously not a good thing.  To combat this, I&#8217;ve made some changes on the back-end that should help your email clients understand it&#8217;s not spam.  I&#8217;ve also changed the email address that will be sending the emails from cf@crankyflier.com to dailycranky@crankyflier.com.</p>
<p>If you&#8217;re an email subscriber, please add dailycranky@crankyflier.com as a contact or whitelist the email address to help make sure emails end up in your inbox.</p>
<p>If you&#8217;re not an email subscriber, well, why not?  It&#8217;s free, so you really don&#8217;t have a good excuse.  Head to this link to sign up.  You can always cancel any time:<br />
<a href="http://www.feedburner.com/fb/a/emailverifySubmit?feedId=1392450&#038;loc=en_US">http://www.feedburner.com/fb/a/emailverifySubmit?feedId=1392450&#038;loc=en_US</a></p>
<p>Thanks.  Now back to airlines.</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2009%2F12%2F01%2Fgood-changes-for-email-subscribers%2F&amp;linkname=Good%20Changes%20for%20Email%20Subscribers"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2009/12/01/good-changes-for-email-subscribers/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Win a Southwest Flight Schedule Signed by Herb Kelleher and Colleen Barrett with a Tribute to Timetables</title>
		<link>http://crankyflier.com/2009/11/06/win-a-southwest-flight-schedule-signed-by-herb-kelleher-and-colleen-barrett-with-a-tribute-to-timetables/</link>
		<comments>http://crankyflier.com/2009/11/06/win-a-southwest-flight-schedule-signed-by-herb-kelleher-and-colleen-barrett-with-a-tribute-to-timetables/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 16:00:59 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>
		<category><![CDATA[Southwest]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=3881</guid>
		<description><![CDATA[If you&#8217;re an airline dork, you love timetables.  It&#8217;s just the way it&#8217;s always been.  And with Southwest finally issuing its last timetable this year, the era of printed timetables in the US has come to a close.  I asked Southwest for a copy of the last timetable, and Southwest spokesperson Paula [...]]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re an airline dork, <a href="http://www.flickr.com/photos/crankyflier/4079449430/" title="Signed Southwest Timetable by brettsnyder, on Flickr"><img style="margin: 5px 5px 5px; float:left;" src="http://farm3.static.flickr.com/2427/4079449430_35e22c7379_m.jpg" width="114" height="240" alt="Signed Southwest Timetable" /></a><a href="http://crankyflier.com/2009/07/17/airline-timetables-disappear-airline-dorks-die-a-little-inside/">you love timetables</a>.  It&#8217;s just the way it&#8217;s always been.  And with Southwest finally issuing its last timetable this year, the era of printed timetables in the US has come to a close.  I asked Southwest for a copy of the last timetable, and Southwest spokesperson Paula Berg did better than that.  She sent me one signed by none other than Southwest legends Herb Kelleher and Colleen Barrett.  Even better, she sent me two signed copies, and now one could be yours.</p>
<p>So how do you get this magical book of joy?  Send me your best tribute to timetables.  Video?  Sounds good to me.  Music?  Excellent.  Pictures?  That&#8217;ll work.  How about a poem?  Delightful.  Just get creative and submit your best.  Got pictures of you as a pudgy pre-teen?  That&#8217;ll work as well . . .</p>
<div align="center"><a href="http://www.flickr.com/photos/crankyflier/4079368926/" title="Can You Outdork Me? by brettsnyder, on Flickr"><img src="http://farm3.static.flickr.com/2534/4079368926_069458e702_o.jpg" width="500" height="375" alt="Can You Outdork Me?" /></a></div>
<p>Just put your masterpiece together and send it to me at cf@crankyflier.com by 1159p Pacific Time on November 15.  That&#8217;ll give you two weekends to work on this.  I&#8217;ll go through the entries and pick the winner within a week of the end of the contest.  I&#8217;m the only judge, so this is rather informal.</p>
<p>Oh, and if you have a file that&#8217;s too big to send, feel free to upload to your favorite file sharing site and send me a link.  Or, I can pull it down from your site (if you have one) using FTP if that&#8217;s better.  </p>
<p>I realize this seems like a big task, so I&#8217;m curious to see how many, if any, entries I get.  We&#8217;ll see how much you guys really do love timetables.</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2009%2F11%2F06%2Fwin-a-southwest-flight-schedule-signed-by-herb-kelleher-and-colleen-barrett-with-a-tribute-to-timetables%2F&amp;linkname=Win%20a%20Southwest%20Flight%20Schedule%20Signed%20by%20Herb%20Kelleher%20and%20Colleen%20Barrett%20with%20a%20Tribute%20to%20Timetables"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2009/11/06/win-a-southwest-flight-schedule-signed-by-herb-kelleher-and-colleen-barrett-with-a-tribute-to-timetables/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Tomorrow, I&#8217;m Telling Airline Marketing Folks What Customers Want &#8211; So What Do You Want?</title>
		<link>http://crankyflier.com/2009/10/22/tomorrow-im-telling-airline-marketing-folks-what-customers-want-so-what-do-you-want/</link>
		<comments>http://crankyflier.com/2009/10/22/tomorrow-im-telling-airline-marketing-folks-what-customers-want-so-what-do-you-want/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 22:19:48 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=3807</guid>
		<description><![CDATA[I mentioned yesterday that I am attending the ARAC FFP Mega Event this week and that I&#8217;d be speaking tomorrow.  Well, it turns out that I could use your help.
This event is attended by industry people &#8211; the same people who are responsible for making changes to their frequent flier programs.  Most of [...]]]></description>
			<content:encoded><![CDATA[<p>I mentioned yesterday that I am attending the ARAC FFP Mega Event this week and that I&#8217;d be speaking tomorrow.  Well, it turns out that I could use your help.</p>
<p>This event is attended by industry people &#8211; the same people who are responsible for making changes to their frequent flier programs.  Most of the events so far have been about how companies have successfully extracted more money from customers while &#8220;improving the customer experience&#8221; or something like that.  But tomorrow, I will be joining up with Nicholas Kralev from the Washington Times for this discussion:</p>
<p><strong>Listening to your customers- what are customers saying about loyalty programs?</strong></p>
<p>So we&#8217;ll have the ears of many decision makers tomorrow on the subject that I know you all love to talk about.  Let&#8217;s have it.  What would you like me to say to them?</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2009%2F10%2F22%2Ftomorrow-im-telling-airline-marketing-folks-what-customers-want-so-what-do-you-want%2F&amp;linkname=Tomorrow%2C%20I%26%238217%3Bm%20Telling%20Airline%20Marketing%20Folks%20What%20Customers%20Want%20%26%238211%3B%20So%20What%20Do%20You%20Want%3F"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2009/10/22/tomorrow-im-telling-airline-marketing-folks-what-customers-want-so-what-do-you-want/feed/</wfw:commentRss>
		<slash:comments>45</slash:comments>
		</item>
		<item>
		<title>Attending the FFP ARAC Mega Event</title>
		<link>http://crankyflier.com/2009/10/21/attending-the-ffp-arac-mega-event/</link>
		<comments>http://crankyflier.com/2009/10/21/attending-the-ffp-arac-mega-event/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 01:51:24 +0000</pubDate>
		<dc:creator>CF</dc:creator>
				<category><![CDATA[Admin]]></category>

		<guid isPermaLink="false">http://crankyflier.com/?p=3802</guid>
		<description><![CDATA[I&#8217;ll be at the FFP ARAC Mega Event here in sunny Southern California tomorrow and Friday.  We love our acronyms in this industry, but basically this is all about frequent flier programs and ancillary revenue.  For the most part, I&#8217;ll be wandering around, but I actually will be speaking on the FFP side [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ll be at the <a href="http://www.airlineinformation.org/AI_conferences/FFPARAC2009/index.html">FFP ARAC Mega Event</a> here in sunny Southern California tomorrow and Friday.  We love our acronyms in this industry, but basically this is all about frequent flier programs and ancillary revenue.  For the most part, I&#8217;ll be wandering around, but I actually will be speaking on the FFP side at 1025a on Friday.</p>
<p>I see some familiar needs on the speaking roster, and I imagine some other readers will be attending as well.  If anyone is interested in meeting up, just shoot me an email at cf@crankyflier.com.</p>
<a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fcrankyflier.com%2F2009%2F10%2F21%2Fattending-the-ffp-arac-mega-event%2F&amp;linkname=Attending%20the%20FFP%20ARAC%20Mega%20Event"><img src="http://crankyflier.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
			<wfw:commentRss>http://crankyflier.com/2009/10/21/attending-the-ffp-arac-mega-event/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
