Cranky on the Web: Loyalty and American, Emirates Seat Fee

Cranky on the Web

Loyalty only goes so far as American Airlines, others revamp rewards programsDallas Morning News
This was a broader look at changes in frequent flier programs over the last few years. Since it’s from the Dallas paper, American obviously is front-and-center in this story.

The ‘World’s Best Airline’ Is About to Start Charging to Pick Your Seatcredit.com
Emirates is going to start charging for assigned seats on the lowest coach fares, showing that even airlines are well-known for customer service as Emirates still find it worth doing. As I noted, it all comes down to economics.

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