Cranky on the Web (November 17 – 21) – Ethiopian Madness, Rebanking in Miami, More

Ethiopian Airlines: The Flexible Airline (or, why you shouldn’t combine multiple tickets on one itinerary)Travel Babbo
One of our clients wrote about his saga dealing with Ethiopian. Not only did they re-route his airplane to the other side of the country, they canceled another flight and rebooked him 2 days later. When we told the airline that wasn’t acceptable and he just wanted a refund, they actually balked. That wasn’t the worst of it. Amazing.

Cranky Analysis: The Re-Banking of Miami$$PlaneBusiness Banter (subscription required)$$
I’m back with another PlaneBusiness column. This time, I looked at the impressive operational improvement that happened in Miami after the hub was rebanked. Performance improved all the way around.

In the Trenches: Considering Client ReportingSmall Business Center
We’ve been working on figuring out the best way to handle client reporting.

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15 Comments on "Cranky on the Web (November 17 – 21) – Ethiopian Madness, Rebanking in Miami, More"

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MSPpete
Guest

The link to planebusiness.com requires registration. I can’t view the story.

Nick Barnard
Member

Yup, thats what the text next to the link says.

MSPpete
Guest

So why post the link when very few of your readers can access it? Not useful.

Todd in EWR
Guest

PlaneBusiness banter is a great read and rather useful, unless by useful you mean ‘free’….sometimes you actually have to buy a ticket to ride in the front end of the airplane. ;)

David SF eastbay
Member

How nice, he got to see more of Ethiopia then he planed :-)

DesertGhost
Guest

During the most recent American Airlines earnings call, Scott Kirby (I believe) mentioned the economic and operational benefits that have accrued from Miami’s rebanking.

Darkwater
Guest

So, Airline Operations 101-level question: what’s involved in rebanking a hub?

jeff
Member

AA had been running flights on a flow basis, plane arrives then leaves however the timing worked out. Rebanking involves making the planes arrive in groups and depart in groups. It does involve a reduction in utilization, in exchange you can greatly increase the number of connecting opportunities from each arriving flight.

MeanMeosh
Guest
My whole question on the rebanking scheme is how this is going to work at an airport that deals with congestion and operational issues, namely ORD (weather and congestion) and DFW (weather in the spring and summer). From what I understand, a significant component of banked hubs involves forcing tighter connections, so that connecting passengers step off of the first bank and then step on to the second. While passengers ostensibly like this in theory, with load factors much higher now than when hubs were banked several years ago, I’m curious to see how this works in practice where there’s… Read more »
Mae
Guest

Well, there is no surprise in this . It can happen to any airline and i don’t see any point to exaggerate it this much. This airline is a number one choice for me and for Africans. Judge yourself by reading this: http://www.eturbonews.com/52846/emirates-airlines-blamed-death-obese-passenger. Yes #LongliveEthiopian

Travel Babbo
Guest

Hi Mae – not sure what it is that I exaggerated? Everything I wrote is factual.

Mae
Guest

Hey getting even more curious! I just read that Ethiopian Airlines is a Star Alliance member, and obviously they abide by the alliance’s standards every year. Isn’t your point just an accusation????

Travel Babbo
Guest

What is the accusation Mae? They are indeed a Star Alliance airline. That’s why I don’t understand why they couldn’t have talked to Lufthansa and re-booked me back from Addis directly. They cancelled my flight but then did nothing to help rectify the situation. And they are still refusing to issue me the frequent flier miles I earned for the extra $1000 flight that I had to purchase on Ethiopian to get to Frankfurt.

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