Cranky on the Web (November 18 – 22)

In the Trenches: Preventing MistakesIntuit Small Business Blog
We made some mistakes in the business, and that led me to want to take steps from preventing them from happening again.

Is This the Future of Airplane Seat Fees? Iberia Changes the GameConde Nast Daily Traveler
Iberia has rolled out an LCC-like seat fee program that is pretty tough to avoid. Is this the future?

Speaking out against cell service on planesCNN
I was the one not speaking about against it.

Cellphones on a plane? Please don’t phone homeUSA Today
Asked why I wasn’t concerned about cell phones on airplanes, I talked about the cost issue.

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