Cranky on the Web (August 19 – 23)

By Popular Demand: PlaneBusiness Analysis Of GAO Report on American Airlines-US Airways MergerPlaneBusiness – no subscription required
A lot of you have asked about my review of the GAO study on the American/US Airways merger that I did for PlaneBusiness back in July. Holly has published it on her blog, PlaneBuzz, so anyone can read it now.

JetBlue cuts reduce Long Beach passenger volumeOrange County Register
I was asked to comment for an article about how JetBlue is reducing its schedule in Long Beach on certain days.

In the Trenches: Should We Have a Tipping Policy?Intuit Small Business Blog
Our concierges do great work, and lately, we’ve had a couple clients want to tip them. It’s not necessary, but I’m wondering if we need a formal policy.

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