Airline Wi-Fi Check: Which Have It? – Conde Nast Daily Traveler
In light of United’s announcement that it was putting wifi on its whole mainline fleet, it seemed like a good time to do a wifi roundup to see who has it and where.
United and Continental Merger Will Make Flying to Europe Easier – Conde Nast Daily Traveler
United is doing some interesting things with its new combined fleet, and that means new destinations from Dulles that couldn’t be served before.
Ryanair chief Michael O’Leary is at it again. This time he’s suggesting that he’ll start offering a hotel-style pay per view system on airplanes, porn and all. Will he do it or is this just more of the same old posturing to get some free press? And if he is serious, does that bug you? ]
[Hat tip to reader Jay S]
Alaska and American have inked a deal that will give reciprocal elite benefits to each other’s elite members. This might not sound like much, but it could make Alaska’s frequent flier program even more interesting for a lot of people, some of whom might not even set foot on an Alaska airplane.
The program had actually started becoming attractive to me before this move, but this just makes it even better. With my “somewhat frequent but not too frequent” travel schedule (one that I assume many of you share), this program really hits a sweet spot for me. But before we get into that, let’s talk about what’s happening. The following benefits will be available to elite members in each program when flying the other airline.
This might not sound like anything special, right? I mean, American has these benefits with its oneworld partners. Most airlines have some sort of program like this within their alliances. It doesn’t even have reciprocal upgrades, so who cares?
I do. And that’s because Alaska has done something that’s very difficult to do. It has cultivated very close partnerships with arch rivals.
Alaska is already closely tied with Delta. Mileage Plan elite members earn elite qualifying miles and they get priority boarding, priority security, priority seats, and two free checked bags on Delta. They even get free upgrades on the day of departure on Delta, if available. Now similar (though not quite as robust) benefits are exchanged with American as well.
If I tried to consolidate all my paid flying in a year on one airline, I would probably qualify for silver status. But I don’t like to fly one airline. It’s rare that one airline is going to provide me with the best option every time. Even if I did squeak out elite status, I would just be an entry level elite so I wouldn’t be looking at a lot of upgrade opportunities. It would really just get me priority screening/check in/boarding and free bags, something that might become much more handy with a kid on the way.
And that’s why I find myself drawn to Alaska. First off, I like the airline. It’s a nice airline to fly with a sharp management team that has created a great business. The biggest problem is that Alaska doesn’t fly very many places. It’s pretty much up and down the west coast for me being based near LA. But when you throw in Delta and American, then it provides a ton of opportunities.
Though I don’t like consolidating my travel with one airline, there’s a better chance of me flying American, Delta, and Alaska enough in a year to get 25,000 miles than with any other program. (And if I did fly all on Alaska, I would only need 20,000 miles for elite status. It’s only 25,000 when including partner airline travel.)
It also opens up a lot of redemption opportunities. Alaska is partners with a good number of oneworld and Skyteam airlines, including Qantas, British Airways, Air France/KLM, Korean, etc. So there are some great ways to spend miles.
What do I lose by not earning on Delta? Not much. I mean, I don’t get upgrades in advance, but I probably wouldn’t get those anyway with lowly status. I also lose out on redeeming for standard awards on Delta itself. That’s ok, because those are usually overpriced anyway. I’m not a fan of Skypesos. (If you haven’t seen it, View From the Wing has a great overview of the program and how to make it work for you.)
The same goes for American, though the AAdvantage program is much more flexible for redemptions. So there is a bit more of a loss there. But it’s not a huge loss for me.
The main point is that I can quite possibly qualify for elite status on an airline without having to change my behavior much. I don’t live for elite status, but if I can earn it without a ton of effort, it will save me from having to pay for checked bags. So as a friend of mine who just made the same decision up in the Bay Area said, I’m going all-in.
In the past, I’ve just earned either Delta or American miles when I’ve flow Alaska, but on my last trip, I signed up for a Mileage Plan account and even earned Alaska miles when I flew Delta. I’m going to stick with that plan next year and see where it gets me. I’m also probably going to sign up for a Mileage Plan credit card, though I haven’t gotten around to doing it yet. Seems like a good move for someone like me.
A couple months ago, Emirates asked if I’d like to fly out to Dubai to spend 24 hours in the airport so that we could experience all that it had to offer. Though the idea of impersonating Tom Hanks in The Terminal sounded fun, I couldn’t take the trip. Fortunately, Nate Vallier, one of our concierges and a blogger himself stepped up to the challenge and set off on an adventure. In the end, thanks to red tape in Dubai, Nate wasn’t allowed to stay in the airport the whole time, but he did have an eye-opening experience. This is part one, the trip out to Dubai. There will be more over the next few weeks. (And yes, Emirates provided the flight and accommodations for Nate without charge.)
I’ll let Nate take it from here. . . .
——
When asked if I’d be willing to fly to Dubai and experience Emirates, it was almost immediately followed by “when can I go?”. Never in my life did I think of Dubai as a destination, nor did I think of flying Emirates. Being an American, I’m addicted to my frequent flyer loyalty and would have never considered Emirates.
The booking process was completed by Emirates Corporate Communications staff, but I did the research to make sure I picked the ideal seat. I chose 9K on the 777-300 on the way out, but after seeing how I’d be almost “locked” in at the window, I moved to 8K – bulkhead window despite SeatGuru giving it a low score (which it should not have, and as of today, the site still hasn’t updated the seatmap to reflect the inaccuracies there).
Emirates provides premium cabin passengers a complimentary chauffeur service to the airport. I was able to enter my pick-up point online along with my contact number, and select how many hours prior to departure to be picked up. Unfortunately Emirates doesn’t provide an e-mail confirmation, so there was no way to confirm everything, and I was a little nervous. I was relieved when I found the car waiting at my pick-up point in San Francisco. At 1:45PM we were set to go, with a chilled bottle of water and wet-wipes.
After a 35 minute drive, we arrived at SFO. I had previously arrived on an Alaska Airlines flight from Seattle and dropped my bags off at the Travel Agency – they will watch your bags for $20 per bag (higher for larger bags). At the Emirates counter, I found a long line for coach but no line for Business/First Class. At check-in, my bags were tagged with priority tags, and all carry-ons were also tagged and weighed. A pass for the United Club (the lounge Emirates is using until its own opens up) was given to me, along with my checked luggage tag and boarding pass.
I passed through security and then went to the club, which seemed “bare” to me. I was expecting a full service bar with televisions all over. There were lots of chairs and powerports, along with a self-service beverage bar and munchies, but the bathroom was not very clean and the overall club just felt very “sterile”. After 45 minutes, I went down to duty free then went to board my flight.
Boarding was done through 2 doors but it was really just 1 jet bridge that divided into two. There was a massive line for economy while the first/business line was very quick. As I walked down the jetway, I found an employee at the split, separating the passengers. I found my seat, stowed my luggage in the largely empty bins, and found a large pillow, blanket, and noise cancelling headsets waiting for me.
Within moments, Susan, who would be my flight attendant, came by offering champagne, orange juice, or water in a glass (something I haven’t seen on a US carrier in a long time). As boarding continued, I started playing with the ICE system, which has over 1500 channels and hundreds upon hundreds of movies on demand. The TV is controlled by two remotes – one is a phone and another is a touch-screen monitor that is about the size of a small tablet. The main tv screen is also a touch screen, but mine was on the bulkhead nearly 3 feet in front of me. There was a universal power port and 2 USB ports as well.
One annoyance was 8J’s tv. . . it was built into a partition between our seats and was much closer to me than my own screen. Emirates does have a cool feature that allows you to watch what your seatmate is watching as well (but I didn’t use it, no offense to Babs fans, but I’ve seen Funny Girl a few too many times).
Announcements were in Arabic and English, and after the closing of the door the purser greeted me and advised she would show me around the plane after the service, which never happened. (Emirates had apparently alerted her that I would be onboard.) We pushed back on time, and I was able to watch us slowly taxi to the runway. Climbout was nice and smooth, and visibility was perfect.
Service began 30 minutes after departure with warm nuts and my drink, the flight attendant was still shocked I only wanted water (which was delivered with no ice). Sleeping pads and amenities kits were then handed out (and it was by far the best amenity kit I’d ever received). Many passengers immediately went to sleep, but I opted to play with ICE and watch a movie.
The flight attendant came to pull out my tray table, but the linen and personalized service isn’t what impressed me the most; it was the fact the tray table pulled up then slid forward at least a foot.
The presentation was done very well, but I opted for sweet tomato soup and immediately noticed it was cold. I figured it was just the Arabic way of serving it, only to be advised by the galley flight attendant he should have served it warm. He asked if I wanted a new one, but I passed as I was already halfway done. Once done, Susan took it away and brought my steak with garlic mashed potatoes, carrots, turnips, and a garlic spinach flan. (And yes, mom, I ate the turnips!)
I opted for some red wine – the Sarget de Gruaud Larose – and I was impressed that Emirates flight attendants used a wine carrier with 3 to 4 bottles on it along with glasses. It made the wine service very efficient. The meal was good, and the steak was fairly juicy. The only negative? The passenger in 8F was shaken awake for meal service. . . .
After dinner, I opted to pass on dessert so I could nap for a few hours. The bed controls were in two places – one built into the seat on the right, and another on the TV remote. The bed took about 30 seconds to get into the full flat position, and I immediately noticed that below the arm rests, the storage areas double as “shoulder room”, which resulted in a very VERY restful nap. (My previous flat bed experience was in the United First Class Suite and I felt very claustrophobic.)
I kept my monitor on the airshow and listened to music while I slept. I woke up just past the north pole and was able to easily slide past 8J to use the lav. It had toothpaste/toothbrushes along with shaving kits, and a fresh flower. As soon as I went back to my seat, Susan offered me more water and I noticed some Godiva chocolates in the cupholder.
I looked out my windows and noticed I hadn’t put the shades down. To my amazement they were electronically controlled with 2 shades – one paper-type shade and then a black-out shade. I was hoping for my inflight-bites, but apparently I had to ask for it. I ordered chicken tikka marsala, and for my first taste of the middle east, it was really good.
I then napped again for another 2 hours to wake up over Russia approaching the Caspian Sea. According to airshow, we were in daylight. I started to raise the window shade and noticed the sunrays fill the cabin, so I closed it as to not disturb others. I remembered the purser never came to show me the plane, so I asked for her, and Susan asked if anything was wrong (apparently only the purser knew I was on board to write about the product).
Breakfast was served while over the Caspian Sea as the cabin was transitioning from stars/blue to a nice gentle orange color. The first setting was a great fruit plate with rolls followed by pancakes. The pancakes were tasty but could have used maple syrup. After breakfast the purser came to welcome me into First Class and I took seat 1F. My mouth was on the ground. . . this was a ROOM, not a seat.
The seat was very comfortable and felt like a Cadillac seat. There was an electronic mini bar in the console along with the tray table. There were electronically controlled doors with a “do not disturb” option. There were 3 light fixtures in the “suite” – a small lamp, a reading light above the seat, and one adjacent to the tv. Each light had 2 dim settings, all controlled by the remote.
The TV was a bit larger than the business class ICE, and the seat had a lot more storage. It also had a vanity with very handy lotions and “sniff kits”, which help reduce jetlag – and they were simply AMAZING. Under the TV was also a writing kit, including a pen and paper.
There were no overhead bins in First Class, so it had a very open feeling, despite being ‘compartmentalized’. The bar was more of a social “standing” area, and there were no passengers using it.
As it started to get dark, again, we were approaching Dubai. I could no longer remove the remote and the doors wouldn’t close on the suite. I had the remote tuned to the nose camera and kept flipping through the TV. There was a short feature prior to landing in Dubai, followed by more clean-up by the FAs. I then flipped over to the nose camera hoping to get a good view of our approach, however it was very humid and visibility wasn’t very good. Our landing was smooth and we had a short taxi to the gate.
Upon landing, I noticed that the flight attendants held back the economy cabin passengers until all first/business class passengers were off. The flight attendants wouldn’t let me go back to coach during the flight (probably, annoyingly, to prevent a negative review), so after a 10 minute wait on the ground, I headed back to coach to check it out.
Seeing a 10 abreast layout on Seatguru, I knew it would have been a tight fit. And thank god I was in business, as I would not have lasted in economy on this flight. Sure, I felt a good 2 more inches of legroom, but the seat was much tighter than other seats (while I could put the arm rest down, my shoulders ate up a good 1/4 of the middle seat). At least economy seats had the same ICE system and power ports.
Upon arrival in the terminal, it was a decent hike to the “sky train”, which is an elevator that looked more like a room, down to immigration. I was able to use the fast track line and was through in a few minutes.
My first impression was that I entered a Las Vegas casino, with huge columns and a very open customs and bag claim area. My VIP meet and greet had my bags and we walked right through customs with no questions.
I’d like to thank Nick B at Boeing, who has spent many months on this route flying between Seattle and Doha. His tips of not sleeping the entire journey and taking shorter naps with movies at intervals really helped, as I did not feel jet lagged at all, which was one of my largest concerns of the trip. While walking to customs, I was kind of shocked that I had just gotten off of a 15 hour flight, my body certainly didn’t feel like it.
Last week, it was announced that British Airways parent IAG had won the lottery, so to speak. The group has now reached an “agreement in principle” with Lufthansa to buy its bmi subsidiary. This is all about one thing: slots at Heathrow. We don’t know if this will be completed or not, but if it goes through, it’s a big move. It’s obviously great news for BA, but there are other winners and losers here. Let’s take a look.
The general assumption here is that the purchase will effectively just add slots to the IAG portfolio at Heathrow. IAG (owner of British Airways and Iberia) will see its slot holdings rise from 45 percent to 53 percent. It’s expected that BMI regional will be sold off as will bmiBaby, the low cost airline. That is, however, assuming anyone wants to buy them. If this scenario plays out, here’s who wins and who loses.
bmi – Mixed
Shall we start with the most obvious, bmi itself? The airline has languished for years as a distant second fiddle in the UK behind BA, but people did like the frequent flier program and it gave Star Alliance fans a good base within the UK for travel. Still, there wasn’t much hope that bmi would survive on its own, so having the airline sold off as a whole instead of taking it apart, piece by piece, means there is some hope for those who work at the airline today. Of course, there would have been a much greater outcome for those folks had someone like Virgin Atlantic taken over. This is one of those, “could have been worse, could have been (a lot) better” scenarios.
British Airways – Winner
The most obvious winner here is British Airways. Being based in the anti-aviation UK is not easy, and it can’t grow capacity to save its life because the government is too blind to understand how important it is. BA will now get its hands on a nice chunk of slots at Heathrow so it can finally grow. According to management, BA is eyeballing east Asia destinations like Korea and Vietnam, so that will give BA the ability to better compete with foreign flag carriers. It should be noted that BA will still just have over 50 percent of slots at Heathrow, so it’s hardly a massively dominant position. But it will increase concentration, and that will certainly get some hard scrutiny from the competition authorities.
Virgin Atlantic – Loser
The biggest loser by far is Virgin Atlantic. Virgin had hoped to purchase bmi to give itself some heft and possibly as an easy way in to an alliance partnership with Star. This had the makings a big coup for both sides. Star would gain a stronger player in London, Lufthansa would be rid of the money-losing ownership stake, and Virgin Atlantic would finally have a strategy on how to compete going forward. But it’s not to be. Virgin Atlantic’s bid wasn’t high enough, so instead all those slots will go to Virgin’s arch-rival. I’m sure we can expect to see some slogans painted on the back of Virgin planes, maybe “bmi + BA = no way”? Virgin’s best hope now lies with the regulatory agencies.
Lufthansa – Mixed
I think of bmi like a vampire that’s slowly draining Lufthansa’s blood. After being forced to buy bmi two years ago, the long nightmare is over and Lufthansa will get a nice little payday out of the sale. But it’s also enabling one of its biggest European competitors, BA, to become more effective. With these slots, BA can ramp up and provide better schedule coverage. It can also woo Star Alliance loyalists in the UK away because that simply isn’t much of an option anymore.
Other Star Alliance Airlines – Loser
The impact is not as great for other Star Alliance airlines, but over all, this is bad for them. It helps British Airways to build a bigger and better strategic hub at the expense of a Star Alliance presence in one of the most important cities in the world. It cuts down on options for Star loyalists and makes BA stronger. For that reason, Star members can’t be happy, mostly because they didn’t have a financial interest in that sinking ship. They just wanted to take connecting traffic from the airline and let Lufthansa suck up the losses.
UK Travelers – Mixed
Finally, let’s talk about the traveler. The bad news is that any Brits who liked to fly on Star Alliance airlines will now have their options dramatically reduced. And to make things worse, the next best option is just a bigger and stronger British Airways. For some people, bmi provided a good, more manageable option than BA with a nice little mileage program to boot. Those people will be sorely disappointed by this.
On the other hand, we have people who only flew bmi because they had no choice. For example, if you had to fly to Casablanca or Beirut, BA wasn’t an option. In fact, North Africa, the Middle East and some of the former Soviet republics in the south were bmi territory. Though BA seems to be hoping to do more in the Far East with these slots, I imagine that at least some of the existing bmi cities will be able to hold on to service with BA. That can be good for travelers, though it remains to seen what fares would do.
Customers will also pay the price in terms of the Heathrow operation. BA squeezes as much as it can into its Terminal 5 at Heathrow with the rest along with its oneworld partners stuck in Terminal 3. With all these new flights, BA will likely once again be spread across the airport, making connections more annoying for travelers once again. Will they need to keep a presence in Terminal 1 where bmi is today? Ugh, that would be a pain.
Now we just sit back and wait to see if this actually goes through. Will the UK require massive slot divestitures that make this deal a no-go? It wouldn’t shock me. If that happens, then maybe Virgin Atlantic can step back in and make a go at it. I anticipate there will be a lot of fighting before this whole thing is said and done.
Bad Behavior has blocked 11575 access attempts in the last 7 days.
