Comments on: LAN Talks About Growing Lima, TAM and Brazil, and oneworld (Across the Aisle Part 2) http://crankyflier.com/2010/02/09/lan-talks-about-growing-lima-tam-and-brazil-and-oneworld-across-the-aisle-part-2/ Fri, 10 Feb 2012 00:32:03 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: jappie 416 http://crankyflier.com/2010/02/09/lan-talks-about-growing-lima-tam-and-brazil-and-oneworld-across-the-aisle-part-2/comment-page-1/#comment-96745 jappie 416 Wed, 17 Mar 2010 21:59:25 +0000 http://crankyflier.com/?p=4503#comment-96745 Stay off LAN, they have the worst customer service, they offer no help w anything remotley resembling customer service. We were told the flights to Santiago Chile were suspended the day after the earthquake, that was a lie, they left ontime w 57 people on board. Further more they refused to consider routing us thru Bogota, Lima, Quito or Buenoes Aires, our end destination was Cordoba. The gave us no information except to tell us "to bad that fliught went last night', no hotel vouchers, meal vouchers and no alternatives. Now they want us to use the tickets before Novemeber based on cabin avaialbility, wait a minute you have my money, availability? ah..not so much. I have a ticket for February not November, I don't and cant go before November. They want to refund us the ticket amount, I want a reason they won't let us fly on our original dates,a dn i want hotles covered for 2 days and the rebooking fee we had to pay to get back out of Miami. If they refuse to consider these requests, i will email everyone in Safari club International and rotary around hte world and tell them what a great experience i had on LAN, i know we have to use LAN in country but not internationaly, i guess they don't carte that 15,000 Americans go to Argentina per year to hunt and fish, but they will sooner or later. LAN sucks! Stay off LAN, they have the worst customer service, they offer no help w anything remotley resembling customer service. We were told the flights to Santiago Chile were suspended the day after the earthquake, that was a lie, they left ontime w 57 people on board. Further more they refused to consider routing us thru Bogota, Lima, Quito or Buenoes Aires, our end destination was Cordoba. The gave us no information except to tell us “to bad that fliught went last night’, no hotel vouchers, meal vouchers and no alternatives. Now they want us to use the tickets before Novemeber based on cabin avaialbility, wait a minute you have my money, availability? ah..not so much. I have a ticket for February not November, I don’t and cant go before November. They want to refund us the ticket amount, I want a reason they won’t let us fly on our original dates,a dn i want hotles covered for 2 days and the rebooking fee we had to pay to get back out of Miami. If they refuse to consider these requests, i will email everyone in Safari club International and rotary around hte world and tell them what a great experience i had on LAN, i know we have to use LAN in country but not internationaly, i guess they don’t carte that 15,000 Americans go to Argentina per year to hunt and fish, but they will sooner or later. LAN sucks!

]]> By: CF http://crankyflier.com/2010/02/09/lan-talks-about-growing-lima-tam-and-brazil-and-oneworld-across-the-aisle-part-2/comment-page-1/#comment-93767 CF Tue, 09 Feb 2010 16:21:47 +0000 http://crankyflier.com/?p=4503#comment-93767 <b><a href="#comment-93766" title="Go to comment of this author" rel="nofollow">David SFeastbay</a></b> wrote: <blockquote>If my brain cells are working correctly doesn’t Peru have a large Japanese population, so traffic to/from JL would be very important to LAN. Do they have a goal to have a LAN in every country in South America? </blockquote> Yes, Peru does have a large Japanese population so it is quite important. And the flight continues on to Sao Paulo, the other spot with Latin America with a large Japanese population. As for LAN, I don't think they want to be in every country. Something tells me that there isn't much interest in going to Suriname or Guyana since those just aren't very big. I imagine they'd stay away from Venezuela as well since it's hard to be a private company in that regime these days. Other than Brazil, they're probably everywhere they want to be with the possible exception of Bolivia, but even that's highly questionable. David SFeastbay wrote:

If my brain cells are working correctly doesn’t Peru have a large Japanese population, so traffic to/from JL would be very important to LAN.
Do they have a goal to have a LAN in every country in South America?

Yes, Peru does have a large Japanese population so it is quite important. And the flight continues on to Sao Paulo, the other spot with Latin America with a large Japanese population.

As for LAN, I don’t think they want to be in every country. Something tells me that there isn’t much interest in going to Suriname or Guyana since those just aren’t very big. I imagine they’d stay away from Venezuela as well since it’s hard to be a private company in that regime these days. Other than Brazil, they’re probably everywhere they want to be with the possible exception of Bolivia, but even that’s highly questionable.

]]> By: David SFeastbay http://crankyflier.com/2010/02/09/lan-talks-about-growing-lima-tam-and-brazil-and-oneworld-across-the-aisle-part-2/comment-page-1/#comment-93766 David SFeastbay Tue, 09 Feb 2010 15:57:14 +0000 http://crankyflier.com/?p=4503#comment-93766 If my brain cells are working correctly doesn't Peru have a large Japanese population, so traffic to/from JL would be very important to LAN. Do they have a goal to have a LAN in every country in South America? If my brain cells are working correctly doesn’t Peru have a large Japanese population, so traffic to/from JL would be very important to LAN.

Do they have a goal to have a LAN in every country in South America?

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