Comments on: Alitalia Posts Profit, Hell Freezes Over

By: Rich

Rich — Wed, 16 Dec 2009 13:47:01 +0000

Air France is the only reason for Alitalia’s perceived improvements as of late. The CAI group has no knowledge of the airline industry whatsoever, they are investors looking for a return on their money. AF is behind the scenes of all Alitalia’s operations and will be the eventual majority share holder in the company. AF is slowly but steadily taking over most sales activities and is reshaping the company to fit their mold.
AZ will disappear completely in the next 3-4 years when AF is allowed to become the majority shareholder. The ‘new AZ’ is moving under the direction of AF. Alitalia would be heading for another bankruptcy if not for AF.

By: BT

BT — Thu, 10 Dec 2009 13:41:58 +0000

Oops! Thanks! LMAO!

By: GOAZ

GOAZ — Mon, 30 Nov 2009 22:14:13 +0000

BT stupid asshol. Alitalia is a female nome. So you should use the word Brava instead of Bravo! You stupid ignorant cow!

By: BT

BT — Wed, 18 Nov 2009 19:25:32 +0000

Alitalia gets the kudos for worst airline ever, please remove the question mark, Cranky.
first time Alitalia flyer, just flew a round trip to Spain, and could not believe they can stay in business.
A small sampling of events:
Initial flight out of MIA delayed by 1 hr 45 minutes( connection time in FCO was 1hr 10 minutes), 5 agents at gate but not talking to customers (having a nice chat, though).
“Modern’ Fleet? yeah, ok. No props is good…….
Connection in FCO delayed (thanks to the airline gods)
Return from BCN cancelled 40 minutes before flight (no day in Rome).
Next day FCO/MIA , Wow! Anatomically correct graffiti on the inside Lav door?
Oh, and poof goes the luggage!
A flight attendant made the mistake of handing me a customer service card to fill out, and it kept me well entertained.
Tallied 6 Intl and 4 domestic Rt’s this year (30 odd legs), and I would never have believed that an international carrier does not have one working number for lost baggage or customer relations…..
Ok, worse than Skylink? Alitalia is setting the standard, thats for sure; Bravo Alitalia!

By: Sergio Mello

Sergio Mello — Sun, 15 Nov 2009 16:23:50 +0000

Cranky,
I have reasons to believe that CAI’s management is on the right path to relaunch Alitalia. The new ownership (including AirFrance/KLM) is closely monitoring the new company and the staff’s attitude towards duty has drastically improved.
However some time is needed before the old toxic assets get replaced; i.e. prehistoric IT systems, bureaucratic mindset, etc.
In conclusion, this profit mark can be volatile and surely needs to be confirmed, but it’s a sign of change: I would invest my own money in today’s Alitalia.

By: Scotty

Scotty — Sat, 14 Nov 2009 02:39:20 +0000

I just took a tour group on Alitalia EWR-FCO-TLV / CAI-FCO-EWR. The checkin at EWR was flawless, and the transatlantic flights had good service on their 777′s although the leg room was almost non-existent in economy. On the TLV & CAI flights, the A321′s were showing their age in the interior.

As a travel agent, I found their group sales department to be very difficult and unresponsive. But they were the only airline flying all the routes so they could provide us the best airfare.

By: Ron

Ron — Fri, 13 Nov 2009 03:42:26 +0000

Andrew — just telling things as they happened. Part of the informal atmosphere, I guess. This was in 1996 or 1998.

By: Andrew

Andrew — Fri, 13 Nov 2009 01:19:23 +0000

Ron wrote:

Craig — I loved Tower Air! On what other airline could you go to the lav in the middle of the night, only to find two flight attendants making out on the spiral staircase?

Wait... what?

By: airline complaint

airline complaint — Fri, 13 Nov 2009 00:40:21 +0000

hail to the victors. some hope for the industry . . . but are these true “operating profits” or a result of a one time bump to earnings? or perhaps some books were cooked in the kitchen and the smoke yet to be seen lol

By: Ron

Ron — Thu, 12 Nov 2009 22:40:50 +0000

Craig — I loved Tower Air! On what other airline could you go to the lav in the middle of the night, only to find two flight attendants making out on the spiral staircase?