United Learns That Some People Don’t Want Free Upgrades – BNET
United has now made upgrades free for all elites, but that doesn’t mean everyone is happy. They’re taking away benefits as well.

Slight Gains in Premium Traffic in August – BNET
The IATA premium traffic monitor is out again and the news is, well, slightly better? Yeah, I guess so.

Complaints Go Down as On Time Percentage Rises – BNET
This shouldn’t be a surprise. On-time performance goes up, complaints go down. Go figure.

how not to check a bag – Anti-Bride
Some tips and tricks for avoiding having to check a bag.

Frontier Airlines Tries To Diversify Away From Denver . . . Again – BNET
Frontier has decided to add flights between Oklahoma and Florida. Hmm, this could work.

Lufthansa Brings Back Internet Over the Oceans – BNET
It’s been a long time since you could use the internet on an intercontinental flight. It’s coming back.

Road testing the Cranky Concierge – Gadling
Grant Martin over at Gadling took Cranky Concierge for a spin last weekend. He liked what he saw. Read the details.

Expert travel assistance from a travel dork – Musings of The Global Traveller
Another look at Cranky Concierge. Come on, give it a shot if you haven’t yet.