Comments on: Delta Introduces Rollover Miles http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/ Sat, 20 Mar 2010 14:43:24 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: AT http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-92259 AT Tue, 19 Jan 2010 11:56:58 +0000 http://crankyflier.com/?p=3210#comment-92259 Hello fellow travellers. I earned 129,804 MQMs last year, but was only awarded 4804 rollover MQMs for 2010. So looks like they used the Diamond level to subtract from my last year's MQMs. But this does not make sense to me since I am currently only a Platinum for 2010. I figure I should have got 129,804-75,000(platinum)=54,804 rollover MQMs. Any thoughts? Hello fellow travellers.

I earned 129,804 MQMs last year, but was only awarded 4804 rollover MQMs for 2010.

So looks like they used the Diamond level to subtract from my last year’s MQMs. But this does not make sense to me since I am currently only a Platinum for 2010.

I figure I should have got 129,804-75,000(platinum)=54,804 rollover MQMs.

Any thoughts?

]]> By: Uppie http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-91244 Uppie Tue, 05 Jan 2010 14:39:33 +0000 http://crankyflier.com/?p=3210#comment-91244 Tyrell, To be honest with you, I don't really know what Delta is going to do. I sent a registerd handwritten letter to the director of the loyality program explained my concern. After approximately 3 weeks I get a response back from someone else via emai. Hmmm? Looks like her mail was screened and a staffer responded. Of course same answer, sorry for the inconvience...and no re-capture of my miles...sometime during this 3 week span the FAQ's on the merger were updated and clarification was added to the merged miles with regards to the MQM. I guess they didn't realize how many NWA members could qualify for the Million Mile status. I've been told this does nothing for upgrades. Finally, since I went over the 125K mark last year, I was wondering if Delta will give me Diamond status for 2010 when they launch in the 2 nd quarter. With the way things are going...they probably won't. Tired of fighting "the establishment".... Tyrell,
To be honest with you, I don’t really know what Delta is going to do. I sent a registerd handwritten letter to the director of the loyality program explained my concern. After approximately 3 weeks I get a response back from someone else via emai. Hmmm? Looks like her mail was screened and a staffer responded. Of course same answer, sorry for the inconvience…and no re-capture of my miles…sometime during this 3 week span the FAQ’s on the merger were updated and clarification was added to the merged miles with regards to the MQM. I guess they didn’t realize how many NWA members could qualify for the Million Mile status. I’ve been told this does nothing for upgrades. Finally, since I went over the 125K mark last year, I was wondering if Delta will give me Diamond status for 2010 when they launch in the 2 nd quarter. With the way things are going…they probably won’t. Tired of fighting “the establishment”….

]]> By: CF http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-91204 CF Tue, 05 Jan 2010 05:21:17 +0000 http://crankyflier.com/?p=3210#comment-91204 <b><a href="#comment-91195" title="Go to comment of this author" rel="nofollow">Tyrell Takeo</a></b> wrote: <blockquote>So… I assume this is NOT valid for the recent new year? ie, if I went over in 2009, I’m not getting any rollover for 2010? </blockquote> Actually, you should get rollover. From Delta's FAQ: When will the Rollover MQMs be deposited? The MQMs will be deposited into members' accounts in early 2010 to add to the 2010 MQM balances for 2011 qualification. Tyrell Takeo wrote:

So… I assume this is NOT valid for the recent new year? ie, if I went over in 2009, I’m not getting any rollover for 2010?

Actually, you should get rollover. From Delta’s FAQ:

When will the Rollover MQMs be deposited?
The MQMs will be deposited into members’ accounts in early 2010 to add to the 2010 MQM balances for 2011 qualification.

]]> By: Tyrell Takeo http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-91195 Tyrell Takeo Tue, 05 Jan 2010 01:46:20 +0000 http://crankyflier.com/?p=3210#comment-91195 So... I assume this is NOT valid for the recent new year? ie, if I went over in 2009, I'm not getting any rollover for 2010? So… I assume this is NOT valid for the recent new year? ie, if I went over in 2009, I’m not getting any rollover for 2010?

]]> By: Uppie http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-87317 Uppie Wed, 25 Nov 2009 17:15:18 +0000 http://crankyflier.com/?p=3210#comment-87317 CF and Joe: I noticed the date as Oct 2nd and that hopefully Delta will get the hiccups out of the system...I don't think so. I have been communicating via email (no phone number) with the SkyMiles program (not the SkyMiles reservations) and I have not been successful in resolving the mysterious disappeance of 150K miles. All I get is "we are working on reviewing all of the NWA accounts". Oh we'll get back to you...right. Since I had a SkyMiles account, I thought that when they merged the two programs that it would be a simple A + B = C. This is not the case. Even though I would have preferred to stay with NWA (which I thought to be a customer conscientious airline) I will try to give Delta some more time. Being in IT, I understand the complexities of merging two entirely deferent program platforms; however, as of today my online account still doesn't reflect the reality of my account. CF and Joe:
I noticed the date as Oct 2nd and that hopefully Delta will get the hiccups out of the system…I don’t think so. I have been communicating via email (no phone number) with the SkyMiles program (not the SkyMiles reservations) and I have not been successful in resolving the mysterious disappeance of 150K miles. All I get is “we are working on reviewing all of the NWA accounts”. Oh we’ll get back to you…right. Since I had a SkyMiles account, I thought that when they merged the two programs that it would be a simple A + B = C. This is not the case. Even though I would have preferred to stay with NWA (which I thought to be a customer conscientious airline) I will try to give Delta some more time. Being in IT, I understand the complexities of merging two entirely deferent program platforms; however, as of today my online account still doesn’t reflect the reality of my account.

]]> By: Matt http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-80999 Matt Wed, 21 Oct 2009 22:06:59 +0000 http://crankyflier.com/?p=3210#comment-80999 <b>@ <a href="#comment-76675" title="Go to comment of this author" rel="nofollow">Chris</a></b>: I too am totally underwhelmed by the "new" Skymiles program. There is nothing to differentiate the DL program from any other. Yes I will be Diamond when it launches but I need that just to get priority upgrades because of the million Platinums Delta has. For the first time in a while I checked a bag on my business trip today and found out that Delta has even removed priority tagged bags. Me thinks I will take Continental up on their Platinum match and switch. At least I feel Continental appreciates my 200K miles each year. @ Chris:
I too am totally underwhelmed by the “new” Skymiles program. There is nothing to differentiate the DL program from any other. Yes I will be Diamond when it launches but I need that just to get priority upgrades because of the million Platinums Delta has. For the first time in a while I checked a bag on my business trip today and found out that Delta has even removed priority tagged bags. Me thinks I will take Continental up on their Platinum match and switch. At least I feel Continental appreciates my 200K miles each year.

]]> By: David SFeastbay http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-79916 David SFeastbay Fri, 02 Oct 2009 20:39:09 +0000 http://crankyflier.com/?p=3210#comment-79916 <b>@ <a href="#comment-79881" title="Go to comment of this author" rel="nofollow">Joe</a></b>: Joe you did good, when DL took over Western by WA miles went to zero DL miles. @ Joe:

Joe you did good, when DL took over Western by WA miles went to zero DL miles.

]]> By: CF http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-79906 CF Fri, 02 Oct 2009 16:28:27 +0000 http://crankyflier.com/?p=3210#comment-79906 Joe - Looks like this is normal - here's the FAQ: https://www.delta.com/help/faqs/merger/index.jsp?context=frequentflyer Joe – Looks like this is normal – here’s the FAQ:
https://www.delta.com/help/faqs/merger/index.jsp?context=frequentflyer

]]> By: CF http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-79884 CF Fri, 02 Oct 2009 05:41:57 +0000 http://crankyflier.com/?p=3210#comment-79884 <b><a href="#comment-79881" title="Go to comment of this author" rel="nofollow">Joe</a></b> wrote: <blockquote>Where did my miles go. Had 36K NW miles and now I have 3K skymiles. Can someone help? </blockquote> Delta apparently flipped the switch on combining the programs last night. I don't know the exact details, but I've already alerted someone at Delta to your comment. There may be some hiccups here, but I'm sure they'll get them worked out. (I hope.) Joe wrote:

Where did my miles go.
Had 36K NW miles and now I have 3K skymiles.
Can someone help?

Delta apparently flipped the switch on combining the programs last night. I don’t know the exact details, but I’ve already alerted someone at Delta to your comment. There may be some hiccups here, but I’m sure they’ll get them worked out. (I hope.)

]]> By: Joe http://crankyflier.com/2009/07/27/delta-introduces-rollover-miles/comment-page-1/#comment-79881 Joe Fri, 02 Oct 2009 02:06:18 +0000 http://crankyflier.com/?p=3210#comment-79881 Where did my miles go. Had 36K NW miles and now I have 3K skymiles. Can someone help? Where did my miles go.

Had 36K NW miles and now I have 3K skymiles.

Can someone help?

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