Comments on: Volaris Lands in Los Angeles, First Destination North of the Border http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/ Sat, 20 Mar 2010 14:43:24 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: B.J. http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-93240 B.J. Mon, 01 Feb 2010 19:35:32 +0000 http://crankyflier.com/?p=3045#comment-93240 My favorite reason for flying on Volaris from Tijuana to many locations in Mexico is NOT HAVING TO DEAL WITH TSA!! That goes for the return flight also. My favorite reason for flying on Volaris from Tijuana to many locations in Mexico is NOT HAVING TO DEAL WITH TSA!!
That goes for the return flight also.

]]> By: Jose http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-93216 Jose Mon, 01 Feb 2010 05:00:02 +0000 http://crankyflier.com/?p=3045#comment-93216 I don't see anywhere in the aticle that states who the owners of the company are. Just to stop your worries on if they will last or not, well I'm sure Mr. Carlos Slim a billionaire, Televisas owner a very wealthy man also and the Salvadoran airline who on Volaris will make sure they stay afloat. Knowing this I'm sure Southwest is more than confident in the partnership. Worse case they can sell out to Volaris. I just wish they'd fly into Fresno and/or Castle Airforce base whom has a brand new terminal and the fifth largest terminal in the western U.S. I don’t see anywhere in the aticle that states who the owners of the company are. Just to stop your worries on if they will last or not, well I’m sure Mr. Carlos Slim a billionaire, Televisas owner a very wealthy man also and the Salvadoran airline who on Volaris will make sure they stay afloat. Knowing this I’m sure Southwest is more than confident in the partnership. Worse case they can sell out to Volaris. I just wish they’d fly into Fresno and/or Castle Airforce base whom has a brand new terminal and the fifth largest terminal in the western U.S.

]]> By: Jas http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-92052 Jas Sat, 16 Jan 2010 01:06:30 +0000 http://crankyflier.com/?p=3045#comment-92052 I have made our ticket purchase in Sept 2009 for the Volaris flight Lax to GDL on Dec 20th with the WANT IT ALL class WHICH INCLUDED THE LOCAL SHUTTLE at the destination airport. When checking in at the LAX airport, we also double checked by asking about the shuttle and how to get it, the counter check in personel stated that all we had to do was to go to the Volaris Counter and we will be provided with the shuttle service. We arrived at Gdl at 8:40 pm and after customes clearance we went to the Volaris counter for the shuttle. There were Joel (stated to be Supervisor) and 3 other personel there and guess what. We were told in a very RUDE manner, I mean a very rude attitude and in a smerking confrontational manner! "shuttle is not provided at GDL". then he even did not let me speak until I got upset and then my wife had to speak out loudly and told him to listen, "he is speaking..." After a real good flight and service on board, thinking that now we have a alternative direct airlinechoice to travel to Mexico instead of the Mexicana, we returned to the LAX on Mexicana. Yes this is a new service airline to Mexico with great service at LAX and on board but if the service attitude of the personels at the GDL / Mexican airport personel are not willing to change to service the customers as customers, I do not see any difference in the service. I can only believe that their service will not be any different or better than other airlines once they gain the customer basis. I have made our ticket purchase in Sept 2009 for the Volaris flight Lax to GDL on Dec 20th with the WANT IT ALL class WHICH INCLUDED THE LOCAL SHUTTLE at the destination airport.
When checking in at the LAX airport, we also double checked by asking about the shuttle and how to get it, the counter check in personel stated that all we had to do was to go to the Volaris Counter and we will be provided with the shuttle service.
We arrived at Gdl at 8:40 pm and after customes clearance we went to the Volaris counter for the shuttle. There were Joel (stated to be Supervisor) and 3 other personel there and guess what. We were told in a very RUDE manner, I mean a very rude attitude and in a smerking confrontational manner!
“shuttle is not provided at GDL”. then he even did not let me speak until I got upset and then my wife had to speak out loudly and told him to listen, “he is speaking…”
After a real good flight and service on board, thinking that now we have a alternative direct airlinechoice to travel to Mexico instead of the Mexicana, we returned to the LAX on Mexicana.
Yes this is a new service airline to Mexico with great service at LAX and on board but if the service attitude of the personels at the GDL / Mexican airport personel are not willing to change to service the customers as customers, I do not see any difference in the service. I can only believe that their service will not be any different or better than other airlines once they gain the customer basis.

]]> By: martha http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-92044 martha Fri, 15 Jan 2010 21:09:25 +0000 http://crankyflier.com/?p=3045#comment-92044 volaris is great my family and i flew from tj to gdl in june -09 it was good didnt have a proble with anything.i'll be flying with them on feb-10 i was purchesing tickets on line other air lines were up the roof.volaris was amazing i would fly anytime for $200.00 round trip to gdl.i wish volaris the best and hope they keep their amazing prices volaris is great my family and i flew from tj to gdl in june -09 it was good didnt have a proble with anything.i’ll be flying with them on feb-10 i was purchesing tickets on line other air lines were up the roof.volaris was amazing i would fly anytime for $200.00 round trip to gdl.i wish volaris the best and hope they keep their amazing prices

]]> By: Paul http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-91757 Paul Tue, 12 Jan 2010 05:21:20 +0000 http://crankyflier.com/?p=3045#comment-91757 I've flown Volaris 3 times in the past month. My employees have flown it about 15 trips also. I really like this airline. They are very attentive and the planes are very clean! Many of my trips are last minute, so I don't know anything about $99 one way. I am sitting at GDL now and just paid $495 on way USD. I guess this says it all: Mexican was $280 one way and I paid the extra $200 dollars. Also, they have earlier flights back to LA which I like. oh yea, the beautiful flight attendants are an extra bonus. Not meant to offend any ladies reading. Just tired of the old gradmas on United etc. By the way, I have a tequila distillery and that is why I fly so much. Not related to Volaris at all. Hope this helps Paul I’ve flown Volaris 3 times in the past month. My employees have flown it about 15 trips also. I really like this airline. They are very attentive and the planes are very clean! Many of my trips are last minute, so I don’t know anything about $99 one way. I am sitting at GDL now and just paid $495 on way USD. I guess this says it all: Mexican was $280 one way and I paid the extra $200 dollars. Also, they have earlier flights back to LA which I like.

oh yea, the beautiful flight attendants are an extra bonus. Not meant to offend any ladies reading. Just tired of the old gradmas on United etc.

By the way, I have a tequila distillery and that is why I fly so much. Not related to Volaris at all.

Hope this helps
Paul

]]> By: ADILENE RUIZ ROJAS http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-89147 ADILENE RUIZ ROJAS Thu, 17 Dec 2009 18:49:49 +0000 http://crankyflier.com/?p=3045#comment-89147 HEY MY NMAE IS ADILENE I WANT TO NO HOW CANT I WORK OR AP IN VOLARIS IM 19 YEAR OLD IM GOING TO SCHOOL AR ORANGR COST COLGE FOR FLIGHT ATTEDENT.PLESS CALL ME AT 714 640-14-07 HEY MY NMAE IS ADILENE I WANT TO NO HOW CANT I WORK OR AP IN VOLARIS IM 19 YEAR OLD IM GOING TO SCHOOL AR ORANGR COST COLGE FOR FLIGHT ATTEDENT.PLESS CALL ME AT 714 640-14-07

]]> By: Alejandro http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-88373 Alejandro Wed, 09 Dec 2009 13:35:27 +0000 http://crankyflier.com/?p=3045#comment-88373 I guess it be nice if people could fill out a fast survey on here for other people that would like to know what people think about the airline compared to other airlines. I guess it be nice if people could fill out a fast survey on here for other people that would like to know what people think about the airline compared to other airlines.

]]> By: Alejandro http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-88365 Alejandro Wed, 09 Dec 2009 13:16:41 +0000 http://crankyflier.com/?p=3045#comment-88365 I am a frequent flyer to Mexico that usually flies out of TIJ to GDL,BJX & Mexico city from many different airlines. The only other airline that was able to compete with Volaris prices was Avolar which is now out of business. I flew out of TIJ because prices from LAX where to high from any other airline and in order to fly to Mexico as often as I do need to look for bargains. I can say that even though Avolars prices did match Volaris the interior of the place was nicer and services was better. I was surprise that even at a low prices the airline does have good customer service and the inside of the plane is alot better than other airlines. I am currently planing on flying from LAX to GDL and comming back from MOR to LAX the price is $200 dollars round trip which I think is great. It would also be great if they did start flying off Ontario since I live down the street from their and the airport is not as crowded. I believe their is only one airline that flies out of their but if the prices stay the same $200 round trip will start flying from their. As for the guarantee of the ontime I dont really mind spending a little extra time as long as I get to my destination and prices stay low. I guess i will write again after I take my trip just to let people know what I think. I am a frequent flyer to Mexico that usually flies out of TIJ to GDL,BJX & Mexico city from many different airlines. The only other airline that was able to compete with Volaris prices was Avolar which is now out of business. I flew out of TIJ because prices from LAX where to high from any other airline and in order to fly to Mexico as often as I do need to look for bargains. I can say that even though Avolars prices did match Volaris the interior of the place was nicer and services was better. I was surprise that even at a low prices the airline does have good customer service and the inside of the plane is alot better than other airlines. I am currently planing on flying from LAX to GDL and comming back from MOR to LAX the price is $200 dollars round trip which I think is great. It would also be great if they did start flying off Ontario since I live down the street from their and the airport is not as crowded. I believe their is only one airline that flies out of their but if the prices stay the same $200 round trip will start flying from their. As for the guarantee of the ontime I dont really mind spending a little extra time as long as I get to my destination and prices stay low. I guess i will write again after I take my trip just to let people know what I think.

]]> By: Maria http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-87746 Maria Thu, 03 Dec 2009 06:18:16 +0000 http://crankyflier.com/?p=3045#comment-87746 I have flown with Volaris on several occasions. Some from TIJ to BJX and others from TIJ to TLC. I have been very surprise by their customer service. Very efficient and they have kept their on time guarantee. I have yet to try their flights from LAX but I wouldn't expect any less. Call me a geek but I do like the fact that the instructions for survival in an emergency are printed on the seat rather than on a piece of paper that nobody reads... I wish Volaris the best and any other airline that can provide good service for less money and makes you feel welcome for a couple of hours... I have flown with Volaris on several occasions. Some from TIJ to BJX and others from TIJ to TLC. I have been very surprise by their customer service. Very efficient and they have kept their on time guarantee. I have yet to try their flights from LAX but I wouldn’t expect any less. Call me a geek but I do like the fact that the instructions for survival in an emergency are printed on the seat rather than on a piece of paper that nobody reads… I wish Volaris the best and any other airline that can provide good service for less money and makes you feel welcome for a couple of hours…

]]> By: Marisa http://crankyflier.com/2009/07/01/volaris-lands-in-los-angeles-first-destination-north-of-the-border/comment-page-1/#comment-87618 Marisa Tue, 01 Dec 2009 04:03:55 +0000 http://crankyflier.com/?p=3045#comment-87618 They have very bad customer service. They do not honor their promotions.and they do not honor their on time guarantee. You get what you pay. They Change the flights with ridiculus arguments like weather conditions so that way they can waive their on time guarantee. They have very bad customer service. They do not honor their promotions.and they do not honor their on time guarantee. You get what you pay. They Change the flights with ridiculus arguments like weather conditions so that way they can waive their on time guarantee.

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