Browsing Posts published in May, 2009

Air Canada has now swept out its top management and it’s trying to do what it can to avoid running out of cash. I’m sure a lot of work is being done on the finance side, but I’ve been waiting to see what they’d be doing on the revenue/promotion side of things with this new team. The first move? A low fare guarantee for those who book on the Canadian version of Air Canada’s website. Lame.

They say it’s “industry-leading,” and that may be the case in Canada, but it’s pretty similar to most of the ones that have come and gone in the US over the years. That being said, Air Canada’s fare structure makes it even harder to use than most. If you buy a ticket on AirCanada.com (Canadian version only), you have 24 hours to find a lower fare elsewhere. If you find it, you report it online and get a $50 credit plus the difference in fare. One catch. That lower fare has to be within the same fare bucket.

You’ll remember that Air Canada has a branded fare bucket approach (that I love). Tango fares are the cheapest and come with a certain set of benefits, and it moves up from there to different buckets with different benefits. So if you bought a “Latitude” fare, you would have to find another Latitude fare for cheaper somewhere else. The only problem is that I don’t know of another website that breaks down Air Canada’s fares that way. So good luck.

You could always check with a travel agent to see if there’s a lower fare around, but that’s probably the only place you could do it across all fare buckets. (And who is going to do that, anyway?) I seem to remember reading that a lot of people upsell to higher fare classes, so this may be a nice marketing message, but I’d imagine that few people will actually be able to take advantage of it. That will just confuse and annoy people, and that’s not a great way to do business.

I hope they’ve got more up their sleeve than this.

I just realized I accidentally didn’t publish this last week. Sorry!

JetBlue Challenges Southwest at BWI
The focus is on Boston and Southwest and JetBlue start throwing down with new flights to new destinations.

Swine Flu May Present Third Major Hurdle for Airlines
If it’s not fuel or a poor economy, it’s something else. This time it’s swine flu, and though we don’t know the impact yet, it’s already being felt around the airline industry.

News from the Aviation & Environment Summit 2009
A month ago, the Aviation & Environment Summit was held in Geneva. See a recap here.

Why Would Delta Reintroduce Its Online Booking Bonus?
Delta has brought back the online booking bonus for a limited time. Now the question is . . . why?

United Enters Pittsburgh – West Coast Markets
United announced this week was starting long haul from Pittsburgh to the West Coast. This is an odd move that I’ve yet to figure out.

It’s been incredible watching every airline scramble to figure out when and on what planes to install internet. As more and more airlines get wi-fi up and running on more and more planes, they need to address the closely-related problem that has been ignored for too long. How can people power up? American and United are both starting to get serious about addressing the issue, and we should all be happy.

American recently took delivery of a new 737-800. I couldn’t figure out why everyone was making such a big deal about this, especially since they already fly a bunch of them. But these 737s are configured differently. Yes, they’ve crammed two more rows of seats on these planes (claiming that the seats are thinner so the experience is no different, but I can’t verify without sitting in it myself). The big news, however, is that there are now two power outlets for every set of three seats on board in coach.

Admittedly, American has been ahead of many when it comes to power, but this is a big step forward. Not only will there be two for every three seats (and one per seat in First Class), but these are regular 110V outlets, not those annoying cigarette lighter ones that require an adapter. Of course, they say wi-fi will be coming soon on these planes – these go hand in hand.

Then we have United. The airline is testing a modified 757 which will look somewhat similar to the American product. There will be thinner seats (all leather) so they can squeeze in an extra row of seats. But United has also decided to put two power outlets per row of three and one per seat in First Class. These are also standard 110V outlets that require no adapter. This is only on one test plane, but I can’t imagine them bothering with this test if they didn’t have real plans to implement it on a broader scale.

This is all great news. Airlines have finally come to the realization that this is something that’s really important to travelers, especially if they’re going to be able to connect to the internet onboard. Of course, Virgin America launched with power outlets like this, and they’ll be done installing inflight internet on every plane within a month. So this can be considered “closing the gap” for the legacy guys, but it’s a welcome change that hopefully everyone will adopt.

Hope you enjoyed part 1 of the trip yesterday. We finished up with Bora Bora and we headed back to the Bringing Water on the Planeairport for our flight over to Tikehau. That’s where we pick this back up today.

The boat brought us back to the airport an hour before departure, so again, we had plenty of time to wait. I marveled over the fact that I was actually allowed to bring my bottle of water on the plane. Amazing. We watched a private jet take off and then our plane came in to pick us up for the longest interisland flight of our trip and the only one over an hour.


April 19, 2009
Air Tahiti #541 Lv Bora Bora (BOB) 1015a Arr Rangiroa (RGI) 1125a
BOB: Runway 11, Dept 15 Minutes Early
RGI: Runway 9, Arr 15 Minutes Early
Aircraft: F-OIQU, ATR 72-212A, Named Tiairani, Three Quarters Full
Seat: On the right near the back
Flight Time: ~1h5m

We departed to the east and turned northeast for the hour plus flight over open ocean to our View of Rangiroafirst stop, Rangiroa. They actually fly nonstop from Bora Bora to Tikehau once a week, but that didn’t work with our schedule.

The service was pretty much the same as it was over to Huahine – they served us pineapple juice again, and I read most of the way. As we got toward Rangiroa, it started to cloud up in the distance but we slid right into the airport without a bump. We thought we would be able to wait on the plane again, but we were wrong. They were refueling in Rangiroa, so we had to all get off the plane and wait in the terminal.


April 19, 2009
Air Tahiti #541 Lv Rangiroa (RGI) 12p Arr Tikehau (TIH) 1220p
RGI: Runway 9, Dept a Little Early
TIH: Runway 6, Arr a Little Early
Aircraft: F-OIQU, ATR 72-212A, Named Tiairani, Half Full
Seat: On the right near the back
Flight Time: ~13m

After they finished refueling, they let the transit passengers back on to take our seats. Then everyone else boarded and we took off toward threatening skies. Fortunately, they stayed in the distance for the 15 minutes it took us for to get to Tikehau. Yep, it’s not far away at all. We landed and took a shuttle through town to a dock to wait for our boat to the resort. Here’s some video of us descending into Tikehau. (Click if you can’t see the video)

While Bora Bora and Taha’a both have islands in the middle, Tikehau’s island is long gone. It’s just a circular coral reef that goes nearly continuously for miles and miles all the way around. The southern edge has the largest land area and that’s where the main town (Tuherahera) is. We’re not talking about a big place here – the total population on all of Tikehau is less than 500 people.

We got on the boat and 15 minutes later we were pulling up to a small motu where the Tikehau Pearl Beach Resort is Tikehau Pearl Receptionlocated. This place was incredibly secluded and felt like a mini version of Le Taha’a. It certainly wasn’t as grand as Le Taha’a. There’s only one restaurant at the resort and the front desk doubles as the activity desk and is only open from 7a to 7p. The price is also a scaled down version of Le Taha’a. We were upgraded to an overwater suite, one of the nicest rooms on property, and it usually goes for just over $700 a night. We paid a quarter of that.

After a brief downpour, we walked to our room and were honestly surprised at how nice it was. I had been told that there wasn’t any air conditioning here, but that wasn’t the case. The regular and premium overwater bungalows have no air conditioning because they sit right in the path of a strong, cooling breeze. But the suites have air conditioning as do the beach bungalows, which may very well be the best bargain around at around $500 a night. (Yes, I know it’s funny to think of $500 a night as a bargain.)

The room here was set up a bit differently than at the other two hotels. While Le Taha’a and Bora Bora Pearl had the bed in the middle of the room staring out toward the water, Tikehau had the bed on one side away from the windows. A large sitting area was in the middle where the door to the outside was, and then the bathroom was on the far side. Here’s a video of our room along with the stellar view out from our patio. (Click if you can’t see the video)

In case it wasn’t clear, this was our favorite place by far. Everyone was extremely friendly here, even though some didn’t speak English very well. People in French Polynesia sing their hellos (“Ia Orana”) and thank yous Fish Feeding Frenzy(“Mauru’uru”) and it’s incredibly pleasant, but they never felt more genuine than they did here.

Tikehau was as close to paradise as I can imagine. The number of fish around was astounding. If you threw one piece of bread in the water, within 10 seconds hundreds of fish would appear. Some of the fish are apparently regulars. We were walking by the reception and one of the staff pointed out “Fiona.” Huh? Oh yeah, there’s an octopus that hangs out in the water over there that they’ve named. There’s also an enormous triggerfish named Ernest.

One day, we went into the village (Tuherahera) and walked around in the sweltering heat. At the end of the road, we literally ran into the runway just as a plane was landing. Perfect. I made my wife wait for it to take off. No fences, no suspicious cops, just pure spotting joy. Here it is. (Click if you can’t see the video)

Another day we went over to the bird island (one of the many excursions that can be arranged by the activity desk) where an insane number of birds live. We saw all kinds of babies Fly LGBin the countless nests, and we even saw one hatch in front of our eyes. On the way back, we snorkeled a little. Tikehau is known to have an incredibly high concentration of fish and is a great diving spot.

At night, as you’d imagine, there wasn’t much to do, so we would just sit out and look at all the stars twinkling in the sky. I get excited seeing the Southern Cross since we can’t see that in the US, but there was so much more up there to see since it was so dark.

After three nights, it was time to go, but we weren’t ready. This was the first place that we would have liked to have had another night. But, we couldn’t do that (nor could we afford it), so it was back to Tahiti for another three nights.


April 22, 2009
Air Tahiti #543 Lv Tikehau (TIH) 130p Arr Papeete (PPT) 225p
TIH: Runway 6, Dept a Little Early
PPT: Runway 4, Arr a Little Early
Aircraft: F-OIQC, ATR 42-500, Named Ra’i Moere, Three Quarters Full
Seat: On the left near the back
Flight Time: ~45m

Our boat/van shuttles dropped us off at the airport a far-too-early 1 1/2 hours before departure. Within 5 minutes, we were checked in and waiting. There isn’t much to do at this airport. Check out my quick tour of the terminal. (Click if you can’t see the video)

After I finished taking that video, I sat and read a book (one of about 10 on the trip) and waited it out. Our plane pulled up early, we boarded, and then we took off to the east.

This flight was about 45 minutes, so once again we got the pineapple juice service and I had some time to read. On the way down, we came down just over the top of some storm clouds and even dipped in for a few seconds before busting out on the other side with Tahiti on our left. We flew right by downtown and then looped around to land to the north. (Click if you can’t see the video)

A lot of people told us to just skip Tahiti entirely if we could. They said the outer islands were fantastic but Tahiti itself wasn’t much. I couldn’t disagree more. Due to scheduling quirks on Air Tahiti (most flights aren’t daily), we ended up having 3 nights at the end of the trip in Tahiti and we used those days very well.

We’re probably some of the only people on Earth to have stayed at a Hilton using Starwood Preferred Guest points. We originally booked our stay at the Sheraton Tahiti, but in January I received an email saying that it was no longer a Sheraton but the hotel would still honor all existing reservations. Hilton picked up the management of the property and so that’s where we stayed.

The hotel was ideally located between the airport and downtown Papeete, but it wasn’t anything Papeete Marketspecial. The rooms were nice and the air conditioning worked great – those were my main requirements. But the details were lacking – our lamp had a severely ripped shade, for example. We also didn’t have the best food there. Quick tip: the appetizers at Quinn’s Pub are awful. But I guess I can’t complain about the place too much since it only cost me 10,000 points a night.

The first evening, we took the public transport “Le Truck” into town (130 francs each way) and walked around the public market. It’s a busy little downtown and there’s a lot of traffic, but it was a fun place to walk around. We wandered over to Restaurant Jimmy that night and had some really good Chinese food. (Chinese people make up the largest group outside of Tahitians and French.)

The next day, we took the ferry over to Moorea. The fast boat takes 30 minutes Crappy Bugsterand it cost us something like $30 roundtrip a person. We rented a “bugster” which promptly broke down on us. But they came by and replaced it for us and we were good to go. It was a great day trip, and I didn’t feel like we missed a lot by not spending more time on the island.

The second full day there, we rented a car and drove all the way around Tahiti Nui (the big part of the island), stopping at a bunch of spots as we went. There was the King Pomare V tomb, the blowhole, some waterfalls, lunch in Taravao, the grottos of Mara’a, and the Museum of Tahiti. It was an incredibly fun and relaxing day. But the next day it was time to go. So we woke up early and returned the car and then, well, you know the rest of the story.

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