Comments on: Forget Charging for Lavs, Ryanair Is Eliminating Ticket Counters at Airports

By: gunita

gunita — Thu, 18 Mar 2010 14:35:00 +0000

there is trouble to book ticket from online and i can’t do it nowadays , what’s wrong ?

By: laura

laura — Mon, 06 Jul 2009 12:58:10 +0000

The reason a lot of people don’t check bags on Ryanair flights is because they don’t need to. Since they heavily depend on the day or two or weekend traveller a lot of people can do without baggage.

But there is a cost associated with increased numbers of large bags going through the security kiosks, which mean bigger delays. So security at the airports is forced to hire more security to shorten the queues, which ends up charged back as higher airport charges to pay for more security to check the bags that are now going through security rather than checkin.

This ultimately ends up back as increased taxes and charges which means you ultimately end up paying just as much as you would have in the first place.

By: CF

CF — Sun, 26 Apr 2009 06:38:26 +0000

oue – I’m sorry, but I don’t know the answer to this one for sure. I would say that yes, you should be able to use your booking without any trouble, but this is Ryanair and they don’t always do things as usual. I would suggest contacting Ryanair directly to find out.

By: oue

oue — Mon, 13 Apr 2009 09:28:20 +0000

I booked 2 Ryanair return flights Edinburgh-Berlin for May, a single on-line booking for myself and someone who has a US passport Now the other person is taking a different flight with a different airline.
Can I still use my part of the booking, without making a ‘name change’? Obviously I’d just forfeit the money paid for the other person’s ticket. This is considerably cheaper than a ‘name change’ charge, as I understand it.
I just want to be sure I’d be allowed on the flight without the other person. (I’ll be checking in on-line.)
oue

By: CF

CF — Wed, 11 Mar 2009 15:29:06 +0000

Found some clarification on this in ATW today.

*All counters will close by Oct 1

*Beginning March 19, web check-in will be available for non-EU/EEA people, people with bags, and “reduced mobility” customers

*Starting May 1, all new bookings will be required to use internet check in.

By: David

David — Tue, 03 Mar 2009 16:46:21 +0000

Correction to my last post. While the money paid to Ryanair is non-refundable, one can pay some extra money for a future flight to be changed

By: David

David — Tue, 03 Mar 2009 16:43:26 +0000

Ryanair doesn’t overbook (except in very minor cases on the London-Dublin route, where they have a lot of flights). They also do not preassign seating. Tickets are non-refundable, so whether you cancel in advance or are a no-show, you don’t get any money back or future credit. The Govt tax / airports fees are officially refundable, but Ryanair impose an administrative fee for applying for this refund – sufficiently large that nobody bothers to apply for this refund (and yes, Ryanair make quite a bit of money on this).

Most of Ryanair’s network – apart from the UK, Ireland, Romania and Morocco is part of the Schengen area. For flights within Schengen-land, there are no immigration checks at airports. Those travelling with EU passports or identity cards have the automatic legal right of entry to any EU airport.

The only real case for concern, is people who have a passport not from the EU or a rich country (e.g. somewhere like Turkey) who are flying between the UK/Ireland/Morocco and the rest of Europe and may need a visa. In any case, staff at check-in desks for Ryanair are actively incentivised to check these cases (they get US$30 for each invalid passport they find) – I suspect a similiar scheme will continue.

Annual rentals for a check-in desk at an airport are not cheap (never mind the additional labour cost on top !) – cutting out that spend would be worth it to any airline.

By: CF

CF — Tue, 03 Mar 2009 16:41:43 +0000

Ron – Yep, if the flight is oversold you won’t get a seat assignment if all the seats are taken. But then you’re put on the list to get the seat assignment. You won’t be on that list unless you’ve checked in.

By: Ron

Ron — Tue, 03 Mar 2009 16:31:30 +0000

Cranky — checking in does not always give you an assigned seat; I have received “gate passes” in the past, with actual seat assignments given at the gate immediately before boarding.

By: CF

CF — Mon, 02 Mar 2009 22:10:31 +0000

Ron – The whole nature of being “checked in” really does have to change now that you can check in so early. Another issue I thought of is that checking in makes sure you actually have an assigned seat. It’s very easy to make a flight reservation and not have a seat assigned. This is a way of making sure you have that. Of course, that doesn’t matter to Ryanair since they don’t assign seats.