Comments on: US Airways Choice Seats Not as Bad as You Think

By: steep

steep — Mon, 13 Feb 2012 17:49:38 +0000

I was forced to take a “choice” seat online since nothing else was open. The site seemed to indicate that it was a wifi seat, which it wasn’t. I felt totally ripped off and I am not a cranky person who likes to grumble from the peanut gallery! The agent in the airport told me I would get a refund since no other seats were open and this is supposed to be about my choosing a better seat. I just heard from US air that they will not refund me. They claim I was assigned the seat as opposed to my selecting it and therefore I am not eligible for a refund. WHAT? Are you saying if I had checked in online I would not have been charged the fee?
Ralph Nader is going to be taking this issue up soon – Go Ralph!

By: Jr

Jr — Thu, 28 Apr 2011 12:28:42 +0000

All fine and dandy for US Airways but I’ll bitter about the “it’s a better seat” comment and the $25 I spent a short while ago. Now tO cone up with a way to cost them $25 and complain to be in the rare “only 1 in 1000 complain” crowd.

Also positive there was extra gap between the seats in the monitor. Can anyone chck next time doing electronic checkin?

By: CF

CF — Mon, 05 May 2008 01:10:34 +0000

Greg – I have heard no such rumor. In fact, that would positively shock me. Delta is way to busy with Northwest right now to bother with US Airways.

Now a US Airways and United merger? Now that Continental is out of the picture, this one seems to be the hot topic.

By: greg

greg — Thu, 01 May 2008 04:12:47 +0000

I live in Phoenix as a realtor and fly Us air because of the number of flights from arizona. We are hearing that Delta and US Air will merge. Any news as to if this thing is going to happen. greg moser

By: Earth Day events; LAX full body scan; US Airways seat debate - Travel - LATimes.com

Fri, 18 Apr 2008 15:06:13 +0000

[...] vents about this decision and reminds us it’s not a new change (Northwest did it in 2006) and The Cranky Flier sees it as an opportunity for non-elite customers to get better seats. Which side of the debate to [...]

By: CF

CF — Fri, 18 Apr 2008 04:31:21 +0000

Ok, ok, I get it! You can all revel in the fact that I’m writing about Alitalia tomorrow, so you know the snark will return.

By: Jeanne Leblanc

Jeanne Leblanc — Fri, 18 Apr 2008 04:12:59 +0000

Cranky, what’s up? Did you wake up on the right side of the bed? ;)

By: Piero

Piero — Fri, 18 Apr 2008 02:24:04 +0000

Global Traveller:
I agree on most of your points although as LH *G I can understand LH strategy for lounge allocation and brand reinforcement.
LH offers Senator Lounge access for *G instead of their business lounges like UA and SQ do. As a result there is an overload of *Alliance passengers using what supposedly is a perk of its own elite travelers ( I am one of the disgruntled ones…). It is understandable then that for its F passenger LH wants to offer exclusivity real quality

By: Greg R

Greg R — Fri, 18 Apr 2008 02:12:28 +0000

I am an Air New Zealand Elite. Here is my experience so far this year (about 10 trips) with US Air.

* I have lost the ability to upgrade to business if available. They did tell me that this was a pure privilege and now is lost completely. UA and AC never gave this privilege.

* The front window and aisle seats are available to me BUT my Airpoints number has to take at booking (which is not always the case). (Expedia will not even allow me to input my AirNZ number on a US or UA (or Air Canada) flight. I have to book on USair.com. I did a BUF-DFW this week and I got window at the front (but gave up to a grandma traveling with kids (see CF family issue) for a middle seat between two front row forwards (don’t know the American football term).

* I have not seen any change in Lounge policy but compared to the Air New Zealand Koro Clubs they total rubbish and I am not concerned about losing this “privilege”

I do recommend the Maple Lounges, they provide free booze and hot food (soups and salad).

By: Million Miler

Million Miler — Fri, 18 Apr 2008 01:20:10 +0000

What if the flight is not full? Seat police to keep the huddled masses from moving out of their places in center seats in the back of the (air)bus? Then what – a Rosa Parks of the air? Only updated with video clips on You Tube of the passenger being dragged off by TSA for “failing to follow a crew member’s order” to return their center seat.