Comments on: JetBlue to Charge for More Legroom

By: CF

CF — Fri, 29 Jul 2011 15:04:33 +0000

If you want the better seat, you have to pay for it.

By: Brian

Brian — Fri, 29 Jul 2011 13:49:27 +0000

Is there a time before a flight when you can change your regular seat for an even more legroom seat without a fee? Some airlines will do that for you at checking or at the gate. My issue with the flight I booked with jet blue now is that I am in a middle seat because there are no more window/aisle seats on the 320, but mutiple rows empty on the even more space seats. I don’t care about the legroom really, just want a non middle seat for my mid haul flight.

By: Dave

Dave — Mon, 02 Feb 2009 23:11:31 +0000

I don’t like it. Jet Blue is the better product the way it is now. It is really nice to get on a flight where everyone is treated the same, and gets the same good service. It really is ideal: comfortable, economical, practical. But it isn’t the worst thing in the world, since okay, you can pay for more legroom if you want, it isn’t like they are going to put curtains up and start rolling stupid carts down the aisle for the “even more legroom” crowd. And if people are willing to pay it, that keeps fares down for people like me who think that there is plenty of legroom in a normal Jet Blue seat. As long as they don’t go too far, like “classes of service” (like “even more legroom” boards first or whatever which would make no sense as they are in the front of the plane), in which case the chumps who like Econ+ (which is really a customer loyalty program for people who like to burn money) will be happy; the younger professional who is the core customer of Jet Blue won’t.

By: Russ

Russ — Sat, 05 Apr 2008 00:09:13 +0000

I’d gladly pay. We need to show the airlines that there is a market for a better product. If the only thing that airline customers care about is the lowest price then we are doomed to smaller seats and poorer service. Sadly, there is a proven market for sardine class.

I wish United would charge for Economy Plus seats, so the bean counters won’t take them away.

Imagine a universe where a 737 has 5 seats across instead of 6.

By: Heather

Heather — Sun, 23 Mar 2008 23:47:19 +0000

Seems to me that JetBlue is making a bunch of extra dough with this added feature. The rumor I heard back when they first reduced the number of seats in their cabins, was that they did it to save on employee salaries by reducing the number of f/a’s onboard (FAA mandates one f/a per 50 pax). So now they don’t have to pay an extra crew member AND they’re charging more for desirable seats. It’ll be interesting to see customer reactions.

By: Nicholas Barnard

Nicholas Barnard — Fri, 21 Mar 2008 15:40:05 +0000

I’d pay for it on a red-eye east.

JetBlue has always had an egalitarian feel to it, so it is interesting to watch them stray a little bit from it. I remember the first time flying them that it took a bit of getting used to that there was no partition at the front of the coach cabin.

What I’m wondering if they’re going to find some way to enhance the inflight entertainment. It was an area where they were once dominate, but they’re beginning to lag just a bit. Its a big capital cost, but one that they probably need to be considering.

By: seth

seth — Fri, 21 Mar 2008 14:40:46 +0000

Word out from a JetBlue FA is that the reconfig was completed even before the announcement was made, though I’m not sure how reliable that is.

I understand their efforts to drive extra revenue from the seats with extra legroom, but with 34″ standard on the A320s, I really cannot figure out if the 38″ is actually a compelling purchase. I don’t think it would be for me, but apparently a bunch of people are paying for it so it is good for the carrier. I wonder if an annual pass (like UA has for E+ access) is coming. Or an elite status (TrueBluest??) that gets access for free.