Margery Glickman

Jenn: Hi, I’m Jenn, your virtual assistant for the Alaska Airlines and Horizon Air Web site. If you need help, or have a question, simply type it below.
Me: What color are your eyes?
Jenn: My eyes are hazel.
Me: What are you wearing? I can only see you from the neck up right now.
Jenn: As a virtual assistant, my appearance doesn’t matter. But my expertise sure does.
Me: Are you seeing anyone right now?
Jenn: Currently, I am single.
Me: What kind of music do you like?
Jenn: I love all kinds of music. Even the tapping of your keyboard sounds like music to me. Was that “Chopsticks?” How can I help you?
Me: What’s your favorite food?
Jenn: I love to eat Copper River Salmon – naturally!!
Me: What do you like to drink?
Jenn: I love a good cup of coffee. My developers must have been hooked on the stuff.
Me: Are you a Democrat or a Republican?
Jenn: Fortunately, we don’t have to worry about politics in the virtual world.
Me: Do you have any children?
Jenn: My virtual dog says he would like to have some children to play with, but at this time, I don’t have any children.
Me: What’s your dog’s name?
Jenn: I have a virtual dog named Denali.
Me: So you don’t like cats?
Jenn: To end your session click the X in the upper right-hand corner of this window.
Me: Woah, sorry!
Jenn: That’s ok, what else can I help you with?
Me: What’s your favorite sports team?
Jenn: I leave sports to you in the non-virtual world. But I am amazed by the human and canine athletes of the Iditarod.
Me: What do you like to do?
Jenn: We virtuals don’t have too much time for hobbies, but Sergeant Star at goarmy.com is trying to get me into skydiving. I think I’ll stick to helping people here.
Me: Where do you live?
Jenn: Right now, it appears I live with you…but don’t worry, I won’t overstay my welcome! How can I help you?
Me: Where are you from?
Jenn: I like to think I was born in remote Alaska. That’s a lot more interesting than being born in a computer. How can I help you?
Me: Do you like Alaska better in summer or winter?
Jenn: I have no favorite season…helping people is always in season, after all. How can I help you?
Me: What kind of plane do you like to fly on?
Jenn: I like all of Alaska Airlines Boeing jets, but the 737-800s may be my favorite. I also have a soft spot for Alaska’s custom painted jets like the Spirit of Disneyland, featuring Mickey Mouse, and the Salmon Thirty Salmon. In the Horizon fleet, I like the Bombardier Q400. It’s fast and very comfortable.
Me: Would you like to go flying with me? I’m a pilot.
Jenn: Sorry, I don’t have any information on that subject. Do you have any travel related questions for me?

Alaska Airlines and Horizon Air recently released a new ‘virtual assistant’ named Jenn to help answer questions about their flights and website. The idea is that you type a question to her about your flight, and then she’ll open the page that displa…

Haha.